Skip to main content
Post your CV and find your next job on Indeed!

GP Medical Receptionist jobs in Hounslow

Sort by: -
    • Full time - 37.5 hours per week (Monday- Friday 9am-5pm or 8am-4pm).
    • The role will be to provide a high-quality reception service for patients attending…
    • View all Kingston and Richmond NHS Foundation Trust jobs - Kingston upon Thames jobs - Patient Access Specialist jobs in Kingston upon Thames
    • Salary Search: Patient Access Receptionist salaries in Kingston upon Thames
    • 20 hours per week -Monday and Friday Computer skills and the flexibility to cover holidays and sickness absence are essential.
    • Job Types: Permanent, Part-time.
    • As the first point of contact for patients and visitors, you will play an important role in providing a positive patient experience.
    • Previous medical GP reception experience using SystmOne, would be preferred but training will be provided to candidates with strong customer service and…
  • View similar jobs with this employer
    • Deliver outstanding client service from first contact to follow-up.
    • Proactively manage online reviews and resolve complaints efficiently.
    • Full-time and part-time hours considered.
    • Work as part of a supportive reception and administration team.
    • You will be the first point of contact for patients in…
    • Previous experience in a medical aesthetics or CQC-regulated clinic.
    • A genuine interest in skincare, medical aesthetics, wellness, and luxury services.
    • The actions could be to call the patients to book appointments; chase up referrals; results etc.
    • You need to review your workflow every day.
    • Full-time · Mon–Fri · No weekends · SW3 (South Kensington / Knightsbridge) · £18hr + bonus*.
    • Welcome them, look after them, and guide them through the DRMR…
    • Innovative team structure including 8 Partners, 14 Salaried GPs, Paramedic Practitioners, Nurses, Clinical Pharmacist.
    • Monitor and maintain the reception area.
    • We are seeking a dynamic and organized Treatment Coordinator/Receptionist with a valid General Dental Council (GDC) registration number to join our friendly…
    • Familiarity with medical terminology would be an advantage.
    • Full-time | Permanent | Monday–Friday, 8.30am–4.30pm | *.
    • The right to work in the UK.
    • As a Patient Co-ordinator, you will play a crucial role in converting customer enquiries into consultations, managing inbound communications over the phone and…
    • Dental Receptionist* ideally with GDC registration(i.e. being able to cover nursing if needed).
    • Experienced *Dental Receptionist with good communication…
    • We are a friendly, busy and well-established mixed dental practice based in Barnet (EN5), seeking a qualified, GDC-registered Dental Nurse to join our team on…

Job Post Details

Patient Access Receptionist
Kingston and Richmond NHS Foundation Trust
Kingston upon Thames
£30,142 a year
Full-time
Apply on company site

Job details

£30,142 a year
Full-time
Monday to Friday
Kingston upon Thames

Full job description

Band 2

Main area
Patient Access
Grade
Band 2
Contract
Permanent: Full Time
Hours
Full time - 37.5 hours per week (Monday- Friday 9am-5pm or 8am-4pm)
Job ref
396-8357277-DE-GV-Z
Site
Kingston and Richmond NHS Trust
Town
Kingston Upon Thames
Salary
£30,142 Per annum, Inclusive of (Outer London) HCAS pro rata
Salary period
Yearly
Closing
10/11/2026 23:59

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

  • Compassionate: We provide care with kindness, understanding, and empathy for all.
  • Inclusive: We embrace diversity and respect the unique contributions of every individual.
  • Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
  • Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

Job overview

The Patient Access Team are looking for an enthusiastic individual with excellent communication and organizational skills to join our team of receptionists.

Main duties of the job

The role will be to provide a high-quality reception service for patients attending Kingston and Richmond Hospital Outpatients clinics in Main Outpatients, Sir William Rous Unit and Raynes Park Health Centre.

You will be expected to accurately record patient attendance details and manage the scheduling of appointments across a range of specialties in a busy and fast-paced environment . You will also occasionally provide back-office support and help complete a number of administrative duties within the Patient Access admin team.

This role is ideal for someone with customer service experience who is looking to develop their skills further and offer the best possible service to our patients.

Working for our organisation

Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated “Outstanding” for overall quality and leadership by the national Care Quality Commission regulator.

We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.

Detailed job description and main responsibilities

Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification.

Ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

Person specification

Education/Qualifications

Essential criteria
  • NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience
  • GCSEs (Grade A-C) or equivalent

Experience

Essential criteria
  • Experience of working with the public/customer service skills
  • Experience of working in a multi-disciplinary team
Desirable criteria
  • Experience of working in a health care setting/aware of patient pathways
  • Experience working in a fast-paced environment

Knowledge

Essential criteria
  • Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
  • Awareness of confidentiality/data security standards

We support the NHS Flex for the Future pledge

We welcome conversations about flexible working from day one, including options such as adjusted hours, compressed hours and other arrangements. If flexibility matters to you, please talk to us - we’ll be happy to explore what’s possible for the role and the service.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.


Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Further details / informal visits contact

Name
Jodie Piper
Job title
Patient Access Manager
Email address
jodiepiper@nhs.net
Telephone number
020 8934 3663
Additional information

You can also contact Lewin Smith (Admin Manager) on 020 8934 3949

Let Employers Find YouUpload Your Resume