Governor Support jobs

At EPM, we're looking for a Safer Recruitment & DBS Lead to join our award-winning team and help schools and trusts navigate the complexities of safer recruitment with confidence. Recognised as one of The Sunday Times Best Places to Work, we're passionate about supporting schools to create exceptional workplaces where staff and pupils can thrive. This is an exciting opportunity to lead and develop an established service, shape its future direction and play a key role in driving growth, innovation and service excellence.

Leading and Developing the Service

• Lead, motivate and develop the Safer Recruitment and DBS Administration Team, creating a positive, high-performing environment.
• Oversee the delivery of DBS checks and pre-employment screening, ensuring accuracy, efficiency and compliance.
• Drive continuous improvement, identifying smarter ways of working that enhance productivity, quality and customer experience.
• Manage team capacity, resources and performance to ensure the service consistently meets its objectives.

Driving Business Growth

• Develop and deliver the Safer Recruitment and DBS service strategy, supporting EPM's wider business objectives.
• Identify new business opportunities, markets and service developments to drive revenue growth.
• Take ownership of budgets, financial forecasts and profitability, monitoring performance against targets.
• Work closely with Sales, Marketing and other internal teams to maximise growth, cross-selling and referral opportunities.
• Build effective supplier relationships that deliver quality and commercial value.

Building Strong Customer Relationships

• Develop trusted partnerships with schools, trusts and prospective customers.
• Provide expert advice and guidance on DBS requirements, safer recruitment, safeguarding and right to work checks.
• Design and deliver engaging training to help customers understand and confidently meet their responsibilities.
• Champion exceptional customer service, ensuring customers receive timely, practical and professional support.

Championing Compliance and Quality

• Ensure the service operates in line with relevant legislation, statutory safeguarding guidance and agreed service standards.
• Maintain robust quality assurance, risk management and record-keeping processes.
• Keep up to date with legislative and regulatory changes, ensuring our services and customer guidance remain accurate and relevant.

Monitoring Performance and Delivering Results

• Track financial, operational and customer service performance, using data to identify opportunities for improvement.
• Provide regular reporting and insights to the Executive Team.
• Use customer feedback and performance measures to continually enhance service quality, effectiveness and profitability.

You'll bring:

• Proven experience and strong technical knowledge of safer recruitment, DBS checks, right to work requirements and relevant safeguarding legislation.
• A solid understanding of the education sector and the challenges schools and trusts face when meeting safer recruitment obligations.
• Experience leading, managing, coaching and developing a team.
• The ability to design and deliver effective training, advice and guidance to a range of audiences.
• Excellent communication, influencing and stakeholder management skills, with the confidence to engage with senior leaders.
• Strong commercial awareness, with the ability to identify growth opportunities and manage financial performance.
• A proactive, solutions-focused approach and the confidence to take ownership, make decisions and drive change.
• Excellent organisational skills, attention to detail and a commitment to delivering outstanding customer service.

Why Join EPM?

Excellent learning, development and career progression opportunities
Competitive salary and generous pension scheme
26 days' annual leave, increasing to 33 days with service, plus 8 bank holidays
Electric Car Salary Sacrifice Scheme
Cycle to Work Salary Sacrifice Scheme
Technology Salary Sacrifice Scheme
Bupa Cash Plan
❤️ Life Assurance
Paid leave for Governor duties
Colleague events and wellbeing initiatives
Flexible and inclusive working environment