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Job Post Details

Jewellery Sales Consultant - job post

Abelini Ltd.
London EC1N
£25,000 - £28,000 a year - Full-time

Job details

Pay

  • £25,000 - £28,000 a year

Job type

  • Full-time

Location

London EC1N

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Company pension

Full job description

Location: Hatton Garden, London
Job Type: Full-time
Salary: £25,000 - £28,000 per year + competitive commission
Work Location: In person

Abelini Ltd is hiring an experienced Fine Jewellery Sales Consultant to join our showroom team in Hatton Garden. This role is ideal for someone with a strong background in fine jewellery sales who can guide clients through engagement rings, wedding rings, bespoke jewellery and luxury purchases with confidence and care.

What you'll do

  • Welcome clients and deliver a warm, professional luxury showroom experience
  • Conduct in-person, telephone and online consultations
  • Recommend suitable jewellery, diamonds, gemstones and bespoke design options based on client needs
  • Explain diamond grading, craftsmanship, settings and manufacturing processes clearly
  • Support customers with bespoke jewellery design tailored to their requirements
  • Follow up enquiries promptly and maintain accurate CRM records
  • Build strong long-term customer relationships that drive repeat business
  • Achieve and exceed individual and showroom sales targets
  • Resolve customer concerns professionally and with empathy
  • Help maintain excellent showroom presentation and support the wider sales team

What we're looking for

  • Minimum 2 years' experience in fine jewellery sales
  • Experience with bespoke jewellery and made-to-order products
  • Strong knowledge of natural and lab grown diamonds
  • Good understanding of diamond grading, gemstones and precious metals
  • Experience working with luxury clients
  • Proven sales success and strong conversion skills
  • Excellent verbal, written and interpersonal communication
  • Confidence using CRM systems and new software
  • Strong attention to detail and a professional presentation
  • Organised, proactive and positive approach in a fast-paced retail environment

Nice to have

  • Experience in Hatton Garden or another luxury jewellery retailer
  • Knowledge of jewellery manufacturing or CAD design processes
  • Experience with bespoke commissions
  • Understanding of repairs, resizing and aftercare services

Benefits

  • Competitive commission structure
  • Company pension
  • Employee discount
  • Ongoing jewellery and diamond training
  • Career progression opportunities
  • Friendly and supportive team environment

About Abelini Ltd

Abelini Ltd is a bespoke fine jewellery retailer based in Hatton Garden, London's renowned jewellery district. We specialise in handcrafted engagement rings, wedding rings and fine jewellery, offering a personalised experience from consultation to finished piece. We are known for exceptional craftsmanship, ethically sourced diamonds, bespoke design and outstanding customer service.

Job Type: Full-time

Pay: £25,000.00-£28,000.00 per year

Benefits:

  • Employee discount
  • Store discount

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Jewellery Retail Sales: 2 years (required)

Language:

  • English (required)

Work Location: In person

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