Healthcare jobs in York

Care Quality Coordinator (Field-Based)

Home Instead York

We have an exciting opportunity for a Care Quality Coordinator to join our growing, high-quality homecare team. This is a varied, predominantly field-based role where you’ll play a key part in maintaining and improving the standard of care delivered to our clients.

If you have experience in home care and enjoy supporting both clients and Care Professionals while ensuring high standards, this could be the perfect next step in your career.

Working Pattern

• 4 week days (Mon, Tues, Thurs, Fri) plus 1 weekend in 3 (Saturday and Sunday)

Salary & Benefits

• £29,000 per annum
• Overtime paid at £14 per hour
• 45p per mile travel expenses
• Annual MOT paid
• Funded Level 2 & 3 qualifications
• £250 employee referral bonus
• Ongoing training and clear career progression opportunities
• Supportive, values-led team culture

About the Role

This is a 70% field-based / 30% office-based position.

You’ll spend most of your time out in the community visiting clients, supporting Care Professionals, and ensuring the highest standards of care are consistently delivered. The remainder of your time will be spent completing audits, updating records, and supporting compliance activities.

You will report to the Deputy Care Manager and work closely with the existing team of Care Quality Co-ordinator and the wider Care Operations team.

Key Responsibilities

Quality Assurance & Client Care

• Conduct client care visits (always minimum 1 hr visits)
• Completing quality assurance checks
• Ensure care plans are being followed and outcomes are achieved
• Support client introductions and ongoing relationship building

Care Professional Support

• Carry out observations (Care Certificate) and support visits
• Complete return-to-work meetings
• Provide guidance and feedback to maintain high standards

Medication & Compliance

• Audit eMAR systems and client visit logs
• Complete medication competency assessments
• Ensure accurate and compliant record keeping

Risk & Safety

• Conduct and review risk assessments
• Monitor care delivery to ensure safety and best practice

About Us

Home Instead York is part of the UK’s leading home care network, Home Instead.

We are proud to be rated ‘Good’ by the Care Quality Commission, with a strong local reputation for delivering high-quality, relationship-based care.

We provide minimum 1-hour visits, allowing time to deliver care properly—something often described as the “Marks & Spencer of home care” standard.

Our mission is simple:
Build Relationships, Enrich Lives, and Care for People.

What We’re Looking For

Essential:

• Experience in home care
• Full UK driving licence and access to a vehicle
• Able to work one weekend in 3
• Strong organisational and communication skills
• Professional, reliable, and compassionate approach

Desirable:

• Experience as a Field Care Supervisor, Care Coordinator, or Deputy Care Manager

Why Join Us?

• A varied, hands-on role where no two days are the same
• A company that genuinely invests in its people
• The opportunity to make a real difference to clients’ lives every day
• A supportive environment where quality of care comes first

If you’d like to find out more, click APPLY and we’ll arrange a call at a time that suits you.

We look forward to hearing from you.

Pay: £29,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking

Application question(s):

• What location are you based please?

Experience:

• Home care: 1 year (preferred)

Licence/Certification:

• Driving Licence and your own car (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person