Job summary

We are delighted to offer an excitingfull-time opportunity for an enthusiastic and dedicated Medical Secretaryto join our friendly and supportive Clinical Administration Secretarial Team within Cardiology.

Medical Secretaries play a vital role in supporting our clinicians and ensuring the delivery of high-quality care and an excellent patient experience. With strong keyboard skills and excellent attention to detail, you will undertake a range of essential administrative duties, including transcribing clinical correspondence, adding patients to waiting lists, maintaining accurate records and inputting data.

As an effective communicator, you will be confident in providing clear and timely information to both internal and external stakeholders, while always maintaining patient confidentiality and professionalism.

Our team supports the Trust from two locations:Royal Papworth Hospital on the Cambridge Biomedical Campus and Kingfisher House in Huntingdon. This post will primarily be based at Kingfisher House, with an expectation that you will also attend Royal Papworth Hospital, as required. Once you are fully trained and established in the role, there will be an opportunity to work remotely for part of the week.

If you are looking for a new challenge, enjoy variety in your work and want to be part of a team that makes a real difference to our patients' journey, we would love to hear from you.

Main duties, tasks & skills required

Main Duties include:

Audio typing

Tracking patients through the pathway - Meeting Oncology waiting times

Adding patients to the waiting list

Communication with patients, relatives, and multidisciplinary teams

Diary management

Referral to Treatment (RTT)

Following training you will have:

Knowledge of administrative systems

Good understanding of the relevant patient information systems in order to carry out the role

Good understanding of Referral to Treatment (RTT)

Be able to input data carefully into the relevant patient systems

Minute taking training

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job description

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person specification

Qualifications

Essential

Keyboard skills to RSA Level 2/3 or equivalent

Level 2 or equivalent in English & Maths

Level 3 or equivalent qualification or experience in Administration or Customer Service

Experience

Essential

Previous experience of using Microsoft Office Applications

Knowledge or secretarial or administrative procedures and systems

Previous experience of working in an office environment

Previous experience of minute taking

Previous experience of audio-typing

The ability to communicate sensitive information to colleagues, patients and relatives

The ability to pay close attention to detail in written and electronic communication and information storage

The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support

Utilise personal problem solving skills to assist patients, carers and staff

Able to organise, prioritise and adjust own workload in relation

to the priorities of the department

Demonstrates personal duty of care in relation to the safe use of equipment and other resources

Maintains the quality in own work and encourages others to do so

Ability to share knowledge and skills with other team members

Desirable

Previous experience of working in the NHS

Previous experience of using medical terminology

Additional Criteria

Essential

As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

Ability to treat all employees and other hospital information confidentially

Recognition of factors in maintaining own and others health, safety and security

Supportive of equality and values diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Katie Hodge

katie.hodge1@nhs.net

01223639866