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Hotel Manager jobs in Bollington and Disley SK10

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    • Maintain close communication within the department and with other hotel departments.
    • Oversee the day-to-day operation of the Guest Services department.
    • Job Type: Full time, permanent (40 hours per week Monday - Friday).
    • Salary: £38,000 to £45,000 pa + Bonus + Company vehicle.
    • Ability to work cross functionally.
    • Excellent training and development opportunities within both the hotel and the company.
    • Works closely with the Head green keeper and the hotel team on a daily…
    • Develop your leadership and hotel management skills.
    • Build your experience across hotel operations, guest relations and night management.
    • Responsible for ensuring the hotel passes all evaluations an audits with flying colours.
    • Responsible for ensuring every guest has a great experience, would stay…
    • The owners are now seeking to recruit a qualified, experienced Assistant General Manager on a 45 hours/week contract, working 5 from 7 days a week.
    • YHA Ilam Hall, Ilam Hall, Ilam, Ashbourne, Staffordshire, DE6 2AZ.
    • Fixed term, flexible contract - November 2026 to November 2027.
    • Minimum 25 hours per week.
    • Familiarity with kitchen operations, culinary techniques, and hotel or barista experience is highly desirable.
    • Pay: £30,000.00-£35,000.00 per year.
    • 2 years experience in spa management preferably in a hotel environment.
    • As Spa Director, you will lead spa operations within the award winning Midland hotel Spa…
    • Previous hotel management experience in a branded or independent hotel environment.
    • Experience within a branded hotel environment.
    • Salary: £40,000 per annum + quarterly bonus potential of up to 15%.
    • Contract: 40 hours per week, working 5 shifts of 8 hours.
    • Friends and family hotel discounts.
    • Lead the Social Media and PR functions across our brands and hotel accounts.
    • Staff discounts at our 60 UK hotels.
    • Friends and family hotel stay discounts.
    • We are seeking a highly skilled and organised Construction Design Manager to oversee and coordinate building projects…
    • Building a strong identity for the hotel’s bar and social spaces, attracting both hotel guests and the local Manchester market.
    • Shift pattern: 5 x 8 hour shifts - must be fully flexible for days, evenings weekends and some nightshifts.
    • Responsibility for maximising the growth and profit…

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Job Post Details

Guest Services Manager
Langham Hospitality Group
·
3.6
United Kingdom
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
United Kingdom

Full job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Located in the heart of London's West End, The Langham, London is Europe's first Grand Hotel and a Forbes 5-star property. You would work in a supportive environment that actively promotes innovation, collaboration, and personal growth. We are an environmentally conscious hotel that values sustainability, as well as diversity, inclusion and equality for all our colleagues.

The Langham, London; Europe’s first Grand Hotel is currently recruiting for a Guest Services Manager to join our talented Guest Service team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Guest Services Manager, your key focus will be to:

  • oversee the day-to-day operation of the Guest Services department
  • oversee the preparation and delivery of all VIP welcome cards and VIP amenities
  • solve guest issues, complaints or requests when brought to the attention and escalated accordingly
  • supervise and manage the team; performance manage, develop, help and ensure they have everything they need
  • demonstrate expertise in the functionality of Shiji and/or Opera PMS and ensure all guest profiles are up to date
  • maintain close communication within the department and with other hotel departments
    • attend meetings with other departments or within Rooms Division as required


Do you have? -

  • previous experience of working as a Guest Services Manager or an Assistant
  • excellent customer service skills and a real understanding of 5* luxury environment service requirements
  • excellent communication skills, in English language, both written and verbal
  • knowledge of one other language (advantageous)
  • immaculate personal presentation
  • previous experience of managing and leading small to medium sized teams is essential
  • hands-on, pro-active approach; taking personal responsibility and initiative to prevent or resolve problems

    For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/london/
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