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    • Previous housekeeping or cleaning experience (minimum 1 year essential).
    • Pay: £12.85 per hour.
    • Hours: Full‑time and part‑time roles available.
    • We’re so proud to say that we are real Living Wage accredited.
    • This means we will continue to pay well above the National Minimum Wage, so our pay rate is £…
    • Coordinate room status updates with housekeeping: notifying of checkouts, late checkouts, early check-ins, and special requests.
    • Pay: £10.80-£12.71 per hour.
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    • Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.
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    • Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.
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    • Deliver efficient cleaning and housekeeping services to agreed standards using available resources.
    • You will play a key role in delivering high standards of…
    • Previous experience in hotel housekeeping, or commercial cleaning is highly desirable.
    • We are seeking a dedicated and detail-oriented Housekeeper to join our…
    • We are looking for someone with housekeeping experience to join our housekeeping team.
    • Experience: Previous housekeeping or cleaning experience in hospitality…
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    • Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.
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    • Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.
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    • Barhaugh Hall, near Alston, Cumbria.
    • Part-Time | Term Time Only | Permanent.
    • £13.65 per hour | 12 hours per week | Paid year-round (annualised hours).
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    • Barhaugh Hall, near Alston, Cumbria.
    • Part-Time | Term Time Only | Permanent.
    • £13.65 per hour | 7 hours per week | Paid year-round (annualised hours).
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    • Has previous supervisory or management experience within a housekeeping department.
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Job Post Details

Retreats Group Ltd logo

Housekeeping Assistant - job post

Retreats Group Ltd
St David's
£12.85 an hour - Part-time, Full-time, Zero hours contract
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £12.85 an hour

Job type

  • Zero hours contract
  • Part-time
  • Full-time

Shift and schedule

  • Flexitime

Location

St David's

Benefits

Pulled from the full job description

  • Flexitime
  • Referral programme
  • Employee discount
  • Gym membership
  • Free parking
  • Private dental insurance
  • Company pension

Full job description

Housekeeping Assistant

Pay: £12.85 per hour

Contract: Casual

Hours: Full‑time and part‑time roles available

Base Location: Twr y Felin Hotel, St Davids

Additional Locations: Penrhiw Priory and Roch Castle (travel required — driver essential)

Job Purpose

As a Housekeeping Assistant, you will work closely with the Housekeeping Manager to deliver exceptional levels of cleanliness and presentation across all Retreats Group properties. You will maintain guest rooms, public areas, back‑of‑house spaces, and our on‑site spa facilities to the company’s high standards, ensuring every guest enjoys a comfortable and memorable stay.

Full training will be provided, including spa cleaning procedures, to ensure you feel confident and supported in your role.

Key Responsibilities

  • Clean and maintain guest rooms, public areas, spa facilities, and back‑of‑house areas to company standards.
  • Work efficiently to ensure guest rooms are completed prior to arrival.
  • Follow established checklists to ensure all rooms and areas are fully stocked and presented to standard.
  • Liaise with the Laundry department regarding linen requirements, shortages, or stained items.
  • Report guest lost property to the Housekeeping Manager.
  • Report maintenance issues promptly to the Maintenance department.
  • Deliver a smooth, courteous, and guest‑focused service at all times, anticipating needs and responding to requests professionally.
  • Respect guest privacy by always knocking and allowing time for a response before entering rooms.
  • Handle guest belongings with care, avoiding unnecessary movement of personal items.
  • Wear the correct uniform and maintain high personal hygiene standards.
  • Be present during key operational periods including Weddings, Events, Christmas, New Year, Easter, School Holidays, and Bank Holidays.
  • Work across all Retreats Group properties as required (driving licence and vehicle essential).
  • Develop and maintain positive working relationships with colleagues across the Group.
  • Work confidently and independently in a busy environment.

What We’re Looking For

  • Genuine passion for hospitality and a desire to uphold the company’s reputation.
  • Exceptional guest service skills and a positive, can‑do attitude.
  • Previous housekeeping or cleaning experience (minimum 1 year essential).
  • Superb attention to detail.
  • Good command of the English language.
  • Strong teamwork skills and the ability to work well under pressure.
  • Flexibility to work varied patterns over 7 days a week, 365 days a year.

Job Types: Full-time, Part-time, Zero hours contract

Pay: £12.85 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Flexitime
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme

Ability to commute/relocate:

  • St David's, Pembrokeshire: reliably commute or plan to relocate before starting work (required)

Experience:

  • housekeeping: 1 year (required)

Work Location: In person

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