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Outreach Support Worker - job post

The Parkview Society Ltd
£11.50 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Here’s how the job details align with your profile.


  • £11.50 an hour

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Monday to Friday



1. Job Details

Title: Outreach Support Worker

Salary: £11.50 per hour – up to 37 hours a week available

£22,211.10 per annum – based on a 37 hour week

Working: Monday to Friday with occasional weekends – shared across the team

Location: Exeter and East Devon

2. Job Purpose

  • To provide general counselling and support services for mental health, learning disability and other vulnerable clients to enable sustained independence in their home environment.
  • To co-ordinate clients’ needs in accordance with agreed support plans, co-operating with other agencies as required.

3. Service Background

  • Our outreach service is individually tailored to assist those requiring additional support to sustain independence in their own homes.
  • We offer a range of support to individuals including assistance with accessing accommodation services, personal and financial organisation, emotional support and confidence building.

4. Key Responsibilities

  • To provide appropriate support service to meet the needs of client within the agreed Support Plan, ensuring their independence/quality of life is enhanced or maintained to the highest possible standard.
  • To record and inform the management team of observations relating to the client’s situation to enable further appropriate, necessary action to be taken.
  • To participate in consultation sessions with the management team to review cases.
  • To keep up to date client records and case histories.
  • To report any incidents or complaints immediately to the management team so an immediate investigation can be undertaken.
  • To support the development and management of the service as required.
  • To be aware of and follow Society procedures and good practice in dealing with clients, support workers and other agencies.
  • To develop and maintain effective working relationships with other agencies.
  • Assist in ensuring all clients receive a consistent level of support by complying with all Society policies and procedures.
  • Postholders may be required to respond out of hours at times of extreme difficulties/high support needs for clients.

5. Communications and Working Relationships

Councils, G.P.s, Social Services, etc. in connection with general welfare of clients.

Members of the public and neighbours – public relations and problem solving.

DWP/ Housing Benefit staff – when assisting residents to obtain benefits.

6. Organisation Chart
Chairman/Management Committee
Senior Management Team
Outreach Senior Support
Support Workers
7. Knowledge, Skills and Experience Required

Previous experience working with vulnerable clients/people with mental health problems/learning disabilities or in a support/caring situation.

Care certificate or willingness to work towards completion.

Desire to reach NVQ Level 111.

Ability to make clear and concise written and verbal reports concerning residents.

A current full UK driving licence is essential.

Job Type: Full-time

Salary: £11.50 per hour

Expected hours: No more than 37 per week


  • Monday to Friday

Ability to commute/relocate:

  • Exeter: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Outreach Support Worker - Exeter and East Devon

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