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ASB Officer (P01610)
Welwyn Hatfield Borough Council
·
3.7
Welwyn Garden City
•
Hybrid work
£39,616 - £42,616 a year
Permanent
Apply on company site

Job details

£39,616 - £42,616 a year
Annual leave, Company pension
Permanent
Hybrid work in Welwyn Garden City

Full job description

Job Introduction

ASB Officer
(P01610)

Starting salary £39,616 pro rata with progression to £42,616 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance)

30 hours per week (hybrid)

Permanent contract

Welwyn Hatfield Borough Council is seeking a committed and proactive Anti-Social Behaviour (ASB) Officer to help keep our communities safe, resilient and supported.

You will play a key role in preventing and tackling anti-social behaviour across the borough, working closely with residents, internal services and external partners to deliver effective, proportionate and victim-focused interventions. This is a varied and rewarding role, ideal for someone who is confident managing complex casework and passionate about improving neighbourhoods.

You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.

We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.

Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!

Key responsibilities.
  • Investigate and manage reports of anti-social behaviour in line with relevant legislation, council policies and best practice
  • Develop and implement action plans to resolve ASB issues, taking a problem-solving and victim-centred approach
  • Gather evidence, conduct interviews, and prepare case files for legal action where necessary
  • Work closely with partners including Housing, Police, Social Services, youth services and registered providers
  • Use early intervention, warning letters, mediation and enforcement tools to prevent escalation
  • Attend case conferences, multi-agency meetings and court hearings as required
  • Provide advice, guidance and regular updates to complainants and alleged perpetrators
  • Maintain accurate case records and produce reports and correspondence to a high standard

What we’re looking for.
It is essential that you have:
  • Experience of working in an ASB, housing, community safety or enforcement-related role
  • Sound knowledge of ASB legislation, enforcement powers and good practice
  • Ability to manage a demanding caseload and deal with challenging situations
  • Excellent communication skills, both written and verbal
  • Strong partnership-working and negotiation skills
  • Ability to work independently and take balanced, proportionate decisions
  • Competent IT skills and experience using case management systems

It would be an advantage if you have:
  • Experience of preparing cases for legal proceedings or court
  • Knowledge of safeguarding procedures and risk assessment
  • Experience of working within a local authority or housing environment


Welwyn Hatfield Borough Council is committed to safer recruitment to protect young people and vulnerable adults. This post is subject to a police vetting clearance check.

The post is hybrid with the expectation of attending the office at least two days a week, and to attend training and meetings. This will be more frequent during your training period.

The postholder will have a full UK driving licence and access to a vehicle as the role requires frequent travel across the borough.

If you feel that this role is for you, then please do apply! For an informal chat about the role please email Nuvin Ramiah, ASB & Community Safety Manager n.ramiah@welhat.gov.uk

Please note we do not provide sponsorship for employment in the UK.

We recommend downloading the role profile as this will be unavailable once the vacancy closes.

Closing date for applications is 1 November 2026

Remote assessments will be held on 5 November 2026

Face to face interviews will be held on 10 November 2026


We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council


ASB Officer (P01610)

  • Salary Starting salary £39,616 pro rata with progression to £42,616 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
  • Frequency Annual
  • Job Reference welhat/TP/100/504
  • Contract Type Permanent
  • Closing Date 1 November, 2026
  • Job Category Community Safety
  • Business Unit Resident & Neighbourhoods
  • Location Council Offices, Campus East, Welwyn Garden City, United Kingdom
  • Posted on 14 October, 2026
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