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Italian jobs in Royal Tunbridge Wells

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    • This role involves engaging with existing customers and seeking new accounts within one of 3 publications we manage within the flooring and Tile/Stone industry…
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Job Post Details

Telesales/Customer Success - job post

Kick-Start Publishing limited
Royal Tunbridge Wells TN3 9HU
£24,420.00 - £42,082.82 a year - Part-time, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £24,420.00 - £42,082.82 a year

Job type

  • Part-time
  • Full-time

Location

Royal Tunbridge Wells TN3 9HU

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • Company events
  • On-site parking

Full job description

contacting themJob Overview
We are seeking a dynamic and motivated Telesales/Customer Success representative to join our team. This role involves engaging with existing customers and seeking new accounts within one of 3 publications we manage within the flooring and Tile/Stone industry we serve. The role s contacting them via email and telephone to promote our products and services, ensuring their needs are met with exceptional service. The ideal candidate will possess strong communication skills, a proactive attitude, and experience in sales or customer relationship management is preferable but not essential. Fluency in English is essential, with additional proficiency in Spanish/Italian considered a significant advantage. This paid position offers an excellent opportunity to develop your sales expertise within a supportive environment.

Duties

  • Conduct outbound emails and telesales calls to prospective clients, engaging in B2B sales conversations to generate new business opportunities.
  • Manage existing customer accounts through personalized emails and follow-up calls, fostering long-term relationships and ensuring customer satisfaction.
  • Utilise CRM software such as Engine Shed to record interactions, update client information, and track sales progress efficiently.
  • Identify customer needs and recommend suitable products or services to meet their requirements.
  • Maintain clear and professional communication throughout all interactions, demonstrating excellent verbal skills in English.
  • Collaborate with the sales team to develop strategies for reaching targets and improving overall customer success metrics.

Requirements

  • Proven experience in B2B sales or telemarketing roles is highly desirable, but not essential, we can train you.
  • Familiarity with CRM software such as Engine Shed or similar platforms is preferred.
  • Excellent communication skills in English;
  • Strong organisational skills with the ability to manage multiple client accounts simultaneously.
  • Proactive attitude with the ability to work independently and as part of a team.
  • Demonstrated ability to build rapport quickly over the phone and handle objections professionally.
  • Previous experience working within a target-driven environment is advantageous but not essential. This role offers an engaging environment for individuals passionate about sales and customer success, providing opportunities for professional growth within a supportive organisation committed to excellence in client relations.

Pay: £24,420.00-£42,082.82 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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