Japanese+ jobs in Ravenscourt Park Station

Administration & Operations Coordinator

Miyabi Gakuen · The Tennis Maison · Miyabi Community

Location: London — regular in-person work with some remote working by agreement
Pay: £15–£17 per hour, depending on relevant experience
Annual equivalent: £31,200–£35,360 based on 40 paid hours per week
Hours: Working pattern to be agreed; occasional weekend availability required

Help three distinctive businesses stay organised and deliver excellent experiences.

We are looking for a reliable, proactive and highly organised person to support administration and daily operations across Miyabi Gakuen, The Tennis Maison and Miyabi Community.

Our work spans Japanese–English early years education, tennis coaching, and community activities and partnerships. This is a varied, practical role for someone who enjoys working with people, managing details and seeing tasks through to completion.

You will work closely with the founder and existing team, helping turn plans into action and keeping communication, bookings and everyday arrangements running smoothly.

Your responsibilities

• Manage enquiries and correspondence, communicating warmly and professionally with parents, clients, members and partners.
• Coordinate calendars, meetings, bookings, classes and events.
• Maintain accurate records, contact lists, shared documents and task trackers.
• Prepare invoices, track payments and follow up outstanding balances.
• Liaise with teachers, coaches, venues, suppliers and other team members.
• Support recruitment administration, onboarding and staff scheduling.
• Track deadlines, follow up agreed actions and flag problems early.
• Organise resources, supplies and practical arrangements at our venues.
• Support newsletters, community updates and communications alongside the relevant team members.
• Improve everyday systems so information is easy to find and tasks are completed reliably.

Across the three businesses, this may include:

• Miyabi Gakuen: supporting parent enquiries, enrolment administration, attendance records, school communications and operational arrangements.
• The Tennis Maison: coordinating lesson enquiries, bookings, coach availability, venues and client communication.
• Miyabi Community: maintaining member and partner information, coordinating activities and following up partnership enquiries.

About you

You will bring:

• Experience in administration, operations, office coordination or a similar role.
• Excellent organisation and attention to detail.
• Strong written and spoken English and a considerate, professional manner.
• The ability to prioritise work across several projects and ask for guidance when priorities conflict.
• Confidence using Google Workspace, spreadsheets and shared calendars, and willingness to learn booking and task-management systems.
• Sound judgement, discretion and care when handling confidential information.
• A practical approach: you notice what needs doing, take appropriate action and keep others informed.
• The ability to attend our London workplaces regularly and work independently when remote.
• Availability for occasional weekend work to support classes, events or other operational needs.

Japanese language skills and experience in education, sport, hospitality or membership organisations would be welcomed, but are not essential.

Working arrangements

This role combines regular in-person work with some remote working where duties allow. Attendance will be required for relevant meetings, activities and practical operational tasks.

Occasional weekend work is required, with arrangements agreed in advance. Weekend hours will form part of the agreed working schedule or be paid as additional hours.

How to apply

Please send your CV and a short introduction explaining:

• Your relevant administration and operations experience.
• An example of how you have organised competing priorities or improved a working process.
• Your availability, preferred weekly hours and ability to work in person in London, including occasional weekends.

We welcome applications from all suitably qualified candidates. Appointment will be subject to satisfactory references, right-to-work checks and any safeguarding checks required for the duties.

Pay: £31,000.00-£35,000.00 per year

Benefits:

• Free parking
• On-site parking

Work Location: In person