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    • Sales Order Processing and Customer Service.
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Sales Office Administrator (Japanese Speaking)
£30,000 - £32,000 a year
Permanent, Full-time

Job details

£30,000 - £32,000 a year
Discounted or free food
Permanent, Full-time
London

Full job description

Our client is looking for a proactive and organised individual to join their team as a Sales Office Administrator.

Company: Japanese food company

Language: Japanese, English

Start Date: ASAP

Specific Roles

Sales Order Processing and Customer Service

  • Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR
  • Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)
  • Completion of product forms/ promotion forms except for quality-related information
  • Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures
  • Respond to various enquiries from customers
  • Ensure compliance with export and international trade requirement
  • Assisting sales managers when needed
  • Monitor payment status for pending orders with payment issues

Logistics arrangement

  • Daily communication with our warehouses and troubleshooting logistic/supply problems
  • Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan
  • Working closely with our current transport companies, to ensure that deliveries are made on time and in full.
  • Comply with customer-specific Incoterms requirements.

Essential Requirement

  • Fluent written & spoken English
  • Fluent written & spoken Japanese
  • Previous experience of administration work
  • Friendly and positive with customers
  • Proactive problem solver
  • Excellent communication skills and flexible thinking

Additional Requirement

  • Experience handling complex export documentation.

Unfortunately, no visa sponsorships are available.

Only shortlisted candidates will be contacted. Thank you and I look forward to your application!

Pay: £30,000.00-£32,000.00 per year

Benefits:

  • Discounted or free food

Experience:

  • administration: 2 years (required)
  • handling export documentation: 1 year (preferred)
  • handling international trade operations: 1 year (preferred)
  • order processing: 1 year (preferred)
  • coordinating with logistics providers and/or warehouses: 1 year (preferred)

Language:

  • both English (Business) and Japanese (Business) (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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