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    • Direct experience within the jewellery industry (retail, manufacture, or design).
    • Customer Engagement: Provide exceptional, one-to-one customer service,…
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    • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product…
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    • Stone setting and restoring jewellery, both customer repairs and new stock.
    • The role includes ring sizing, stone setting, re-tipping, laser work, all whilst…
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    • Stone setting and restoring jewellery, both customer repairs and new stock.
    • The role includes ring sizing, stone setting, re-tipping, laser work, all whilst…
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    • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
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    • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product…
    • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
    • While digital asset creation remains important, you will help define the overarching aesthetic of a premium omnichannel jewellery and watch retailer.
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    • Previous retail sales experience, preferably in luxury goods or jewellery.
    • Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a…
    • Full time: 37.5 hours per week.
    • Planning and conducting stock audits across stores, the stockroom, and the buying department.
    • Previous retail or customer service experience (luxury goods or jewellery preferred).
    • Enjoy generous employee discounts on watches, jewellery, and accessories…
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    • Previous retail sales experience, preferably in luxury goods or jewellery.
    • Visual Merchandising: Collaborate with the team to create stunning displays that…
    • As a Junior Video Editor, you will play a vital role in shaping the visual tone of our brand, ensuring all content reflects our "A Cut Above" standards.
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    • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
    • Hours: 37.5 hours per week, with flexibility depending on business needs.
    • As a Personal Assistant, you will play a vital role in supporting day-to-day…

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Job Post Details

Jewellery Sales Assistant/Consultant - job post

Ian Gallacher Jewellers
Stirling FK8 1DQ
Up to £30,000 a year - Permanent, Full-time

Job details

Pay

  • Up to £30,000 a year

Job type

  • Permanent
  • Full-time

Location

Stirling FK8 1DQ

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Jewellery Sales Assistant at Ian Gallacher Jewellers

Are you an enthusiastic, customer-focused individual ready to fulfil your career ambition within the prestigious jewellery trade? Ian Gallacher Jewellers is expanding our experienced sales team and seeking an exceptional individual to join our business.

The Role: Jewellery Sales Assistant

We are looking for a committed and confident professional who thrives in a luxury retail environment. You will be instrumental in delivering an outstanding, personalised sales experience for our clientele, fostering lasting relationships built on trust and expertise.

Key Responsibilities:

  • Customer Engagement: Provide exceptional, one-to-one customer service, guiding clients through the selection and purchase of high-value jewellery.
  • Sales Performance: Achieve and strive to exceed sales targets within a fast-paced, challenging environment.
  • Product Expertise: Proactively expand your retail and product knowledge across our collections, including manufacture and design principles.
  • Brand Representation: Act as an ambassador for Ian Gallacher Jewellers, maintaining impeccable standards of professionalism and presentation.
  • Team Collaboration: Work effectively as part of our experienced sales team, supporting colleagues and contributing to a positive store environment.

Essential Requirements

We are dedicated to employing the right candidate who possesses the following:

  • Experience: A minimum of two years' proven experience in either:
  • One-to-one high-value customer sales (in any luxury or specialised retail sector).
  • Direct experience within the jewellery industry (retail, manufacture, or design).
  • Customer Focus: A natural ability to connect with people and deliver excellent customer service at all times.
  • Confidence & Commitment: Highly confident, committed, and eager to take on new challenges and continuously expand knowledge.
  • Adaptability: Comfortable and effective working in a fast-paced environment.

Working Schedule

  • Pattern: 5 days out of 7.
  • Fixed Days Off: You will have Sunday off plus one set day off during the week.

References required - One Professional and One Character reference.

Job Types: Full-time, Permanent

Pay: Up to £30,000.00 per year

Benefits:

  • Employee discount

Ability to commute/relocate:

  • Stirling FK8 1DQ: reliably commute or plan to relocate before starting work (required)

Experience:

  • customer service: 2 years (required)
  • Retail sales: 2 years (required)

Language:

  • English (required)

Work Location: In person

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