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    • To greet, serve and advise customers giving the highest standard of customer service at all times.
    • Develop loyalty with our customers by building relationships…
    • View all Christian Dior Couture jobs - London jobs - Senior Sales Executive jobs in London
    • Salary Search: Senior Sales Executive, Fine Jewellery - Harrods, London salaries in London
    • See popular questions & answers about Christian Dior Couture
    • Proven track record of developing and achieving sales success in luxury or high-value retail (fine jewellery experience essential).
    • Previous experience in jewellery, retail, or light manufacturing (a plus, not essential).
    • Serve trade/wholesale customers at the counter — processing orders,…
    • Proven track record of developing and achieving sales success in luxury or high-value retail (fine jewellery experience essential).
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    • Driving Sales and Exceptional Customer Experience.
    • Achieve individual sales and KPI targets through delivering exceptional service to customers.
    • Please, be aware that jewellery/ piercing must be removed for the site tour and also if employed..
    • _*The roles are subject to change but will be discussed in…
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    • Driving Sales and Exceptional Customer Experience.
    • Achieve individual sales and KPI targets through delivering exceptional service to customers.
    • Identifying opportunities to improve picking, packing and fulfilment processes.
    • Hours:* Full-time, Monday–Friday.
    • This is not a Warehouse Manager position.
    • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
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    • A passion for delivering exceptional client service.
    • Eager to learn and build on your retail and product knowledge.
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    • You must have a good eye for detail and be flexible in your approach to the day's work.
    • Must be accurate and have a good eye for detail.
    • We're looking for a Senior Wholesale Manager to lead and grow our UK and EU wholesale business, driving sales performance across franchise partners, key…
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    • Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care.
    • Assist with setting up and packing down the market stall.
    • The ideal candidate will have a passion for handmade jewellery and a strong commitment to delivering…
    • Jewellery & Accessories: No jewellery is permitted on the production floor, with the exception of a single, plain wedding band.
    • Have a strong work ethic.

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Job Post Details

Senior Sales Executive, Fine Jewellery - Harrods, London - job post

Christian Dior Couture
4.0 out of 5 stars
London
Permanent, Full-time
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Job details

Job type

  • Permanent
  • Full-time

Location

London

Full job description

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a passionate and knowledgeable Senior Sales Executive to join our beautiful Harrods Fine Jewellery Department to drive client recruitment and development, enhancing service excellence and delivering the best in store experience

Job responsibilities

  • To greet, serve and advise customers giving the highest standard of customer service at all times.
  • Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
  • To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
  • Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
  • To deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
  • Maintain Client recruitment and development.
  • Ensure sales generated by OTO.
  • Follow all stock management procedures.
  • Support the team to maintain the highest standards of housekeeping and display within the department.
  • To be conversant with selling systems, cash and credit and exchange procedures.
  • To maintain the highest standards of housekeeping and retail standards within the store.
  • Take all actions necessary to maximise security and prevent theft of product
  • To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
  • Participate in team meetings and make a positive contribution.
  • To carry out any additional duties as directed by the management team.
  • Being on shop floor and assessing potential clients.
  • Building positive relationship with peers and clients.

Profile

  • Previous experience within luxury fashion
  • Excellent communication and relationship building skills
  • A bility to build long-term relationships with clients
  • A passion for Christian Dior and our collections
  • Strong knowledge of fashion and trends
  • Contribution to the business performance
  • Exceed customer service

CHRISTIAN DIOR
MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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