Junior Business Process Analyst jobs

Role type: Permanent

Salary: £31,000

About us

VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great time to join us as we continue to grow.

About the Role

We are looking for a Graduate/Junior Core Systems Analyst to support, maintain, and improve integrations across our enterprise applications, SaaS platforms, and databases. In this hands on technical role, you will enable seamless data flows and automate business processes while taking ownership of personal project work. We are committed to developing your skillset and helping you grow your career within our team.

Please note this role requires 5 days on site, here at Newbridge, Edinburgh.

Key Responsibilities

• Integration Support & Maintenance: Assist in maintaining APIs, webhooks, message queues, and ETL/ELT pipelines to connect cloud and on-premise systems (ERP, CRM, HRIS).

• Development & Testing: Support the design, testing, and rollout of scalable integration solutions using custom code (JavaScript, Python) based on business requirements.

• Troubleshooting & Tickets: Manage the support ticket lifecycle by diagnosing complex integration issues, performing root cause analysis, and implementing monitoring systems.

• Security & Documentation: Ensure all data flows meet performance, compliance (GDPR, SOC 2), and data protection standards while maintaining clear technical documentation.

• Cross-Functional Collaboration: Partner with developers, application owners, and DevOps teams to deliver projects on time, while continuously learning and adopting modern cloud tools (AWS, Azure, GCP).

Required Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).

• Problem Solving: Strong analytical skills with the ability to troubleshoot and handle production incidents calmly under pressure.

• Communication: Excellent communication skills, with the ability to translate technical concepts easily for non technical stakeholders.

Preferred Qualifications

• Experience: 2+ years of hands on experience in application integration, middleware development, or enterprise service bus (ESB) environments.

• Architecture & Tools: Familiarity with iPaaS/SaaS solutions, microservices, low-code integration tools, and APIs (REST/SOAP/GraphQL).

• Methodologies: Understanding of Agile/Waterfall frameworks, support ticket workflows, and testing to production pipelines.