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    • Lead and coordinate a team providing student support and wellbeing services.
    • Use data and insight to support service delivery and continuous improvement.
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    • The successful candidate will be required to assess and coordinate required relevant support for all students with a declared learning difficulty or disability.
    • Coordinate the day-to-day delivery of learning support within a designated area of provision.
    • Quality assure learner support plans, reviews and support…
    • Provide guidance and troubleshooting support on the e-learning system; and.
    • You will also support induction training in new services, develop home-based…
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    • You’ll support a varied programme of training, induction and early careers activity, ensuring learners, colleagues and suppliers have the information and…
    • 37 hours per week, term time plus one week.
    • As part of our team, you’ll be supporting individual pupils or small groups, helping them shine and reach their full…
    • Build strong partnerships with stakeholders and work collaboratively to develop learning opportunities.
    • Experience of coordinating high-quality ESOL programmes…
    • To ensure the provision of high-quality learning support across all sites and learning activities.
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    • Experience supporting adults or children with learning disabilities would be beneficial.
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    • A good understanding of safeguarding and educational support strategies.
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    • Work collaboratively with external professionals, agencies and school leaders to ensure support is coordinated effectively.
    • Daily rate: *£250–£300 per day.
    • Supervise and support teachers to deliver engaging, accessible lessons tailored to different learning styles.
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Teaching, Learning and Student Experience Coordinator (Student Support and Wellbeing)
The University of Manchester
·
4.2
Manchester M13 9PL
•
Hybrid work
£33,002 - £36,636 a year
Apply on company site

Job details

£33,002 - £36,636 a year
Annual leave, Employee discount, Employee assistance programme, Company pension
Hybrid work in Oxford Road, Manchester M13 9PL

Full job description

We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning Student Experience Coordinator (Student Support and Wellbeing). We are looking for a Teaching, Learning and Student Experience Coordinator to join our Student Support and Wellbeing team within the School of Arts, Languages and Cultures.

This is an excellent opportunity for an organised, proactive and student focused professional to play a key role in supporting student wellbeing, academic engagement and success. You will coordinate a team delivering frontline support services and work closely with students, academic colleagues and specialist support services to ensure students receive effective and timely support.

About the role

Working in a busy and rewarding environment, you will:

  • Lead and coordinate a team providing student support and wellbeing services.
  • Support students with a range of issues, ensuring they are signposted to appropriate University support services.
  • Coordinate key student support processes, including mitigating circumstances, fitness to study and student engagement monitoring.
  • Act as Disability Coordinator for the School, working closely with the Disability Advisory and Support Service (DASS).
  • Develop effective working relationships with academic and professional services colleagues across the University.
  • Use data and insight to support service delivery and continuous improvement.
  • Contribute to a culture of excellent customer service, innovation and student centred practice.

About you

We are looking for someone with:

  • Experience of working in student support, student administration, higher education or a comparable customer-focused environment.
  • Experience of supervising or coordinating the work of others.
  • Excellent interpersonal and communication skills, with the ability to build positive relationships with a wide range of stakeholders.
  • Strong organisational skills and the ability to manage competing priorities in a complex environment.
  • A compassionate and professional approach when dealing with sensitive student matters.
  • A commitment to delivering excellent service and improving the student experience.
  • Strong digital skills and confidence working with a range of systems and data.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.


What you will get in return:

  • Fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to recruitmentservices.people@manchester.ac.uk

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Sarah Thompson

Email: sarah.thompson-3@manchester.ac.uk

General enquiries:

Email: recruitmentservices.people@manchester.ac.uk

Technical support:

0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

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