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Job Post Details

GP Medical Secretary/Administrator - job post

GP Surgery - Highland Medical Practice & The Crescent Surgery
Bromley BR1 4AD
From £14 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • From £14 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Shift and schedule

  • Flexitime

Location

Bromley BR1 4AD

Benefits

Pulled from the full job description

  • Flexitime
  • Employee discount
  • Sick pay
  • Bereavement leave
  • Free parking
  • Store discount
  • Company pension

Full job description

Medical Secretary / Administrator

Join our friendly Practice team and help us deliver outstanding patient care

Are you highly organised, a great communicator and passionate about supporting patient services? We’re looking for a proactive and motivated Medical Secretary/Administrator to join our welcoming Practice team. We are a growing practice team based at 3 sites. This is a varied and rewarding role at the heart of our day-to-day operations.

What you’ll be doing

In this role, you’ll play a key part in ensuring patients receive timely, safe and coordinated care. Your responsibilities will include:

Supporting our clinical team

  • Typing clinical letters, reports and referrals with accuracy and attention to detail
  • Managing correspondence, appointments, bookings and admissions
  • Providing high-quality administrative support to GPs, nurses and the wider team

Keeping our information systems running smoothly

  • Updating and maintaining clinical records
  • Coding clinical information and preparing patient summaries
  • Scanning and filing documents using DOCMAN
  • Managing new patient registrations, changes and removals

Helping patients and supporting the front desk

  • Handling phone calls and patient queries in a professional, friendly manner
  • Offering occasional reception cover and supporting colleagues when needed

Maintaining high standards

  • Ensuring all patient information is handled confidentially and securely
  • Following health & safety, infection control and data protection procedures
  • Contributing to a positive, supportive team culture and continuous improvement

What we’re looking for

This role will suit someone who is:

  • Organised, with excellent attention to detail
  • Confident using IT systems (clinical system experience is helpful but training is provided)
  • Calm under pressure and able to manage a busy workload
  • Friendly and professional, with strong communication and teamwork skills
  • Keen to learn, develop and contribute to a high-quality patient service

What we offer

  • A supportive, inclusive and experienced team
  • Opportunities for ongoing training and development
  • A varied role where you can genuinely make a difference
  • NHS pension and staff benefits
  • A workplace that values respect, teamwork and patient-centred care

Job Types: Full-time, Part-time, Permanent

Pay: From £14.00 per hour

Benefits:

  • Bereavement leave
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Flexitime
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay
  • Store discount

Ability to commute/relocate:

  • Bromley BR1 4AD: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have at least 1 year of NHS/ GP Medical Secretarial/ Administrative experience?

Experience:

  • Medical terminology: 1 year (required)

Work Location: In person

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