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Operations Administrator
Lister House, Blackburn Road, Dunstable LU5 5BQ
Permanent, Full-time

Job details

Pay information not provided
Referral programme, Employee discount, Employee assistance programme, Company pension, Cycle to work scheme
Permanent, Full-time
Lister House, Blackburn Road, Dunstable LU5 5BQ

Full job description

About Helapet Ltd:

Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice.

We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group.

Job Summary:

We are seeking an organised and proactive Operations Administrator to provide administrative support across key operational areas, including Quality, Purchasing and Production Scheduling, as well as Accounting when required. This varied role will also involve supporting wider business and general administrative activities.

Benefits:

  • Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service)
  • Medical Cash Back Plan (Simply Health)
  • Life Assurance (4 x Annual Gross)
  • Annual Performance Bonus
  • Annual Pay Review
  • Cycle to Work Scheme
  • Employee Referral Scheme
  • Discounts on Selected Products and Services
  • Employee Assistance Programme – Health
  • 25 annual holiday days, plus 8 bank holidays and one company day
  • Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year)

Job Responsibilities:

  • Support the implementation and maintenance of the Company’s Quality Policy in accordance with the Quality and Procedures Manual.
  • Create and amend Master and Assembly Specifications, including approved system Bills of Materials (BOMs), while ensuring compliance with GS1 product labelling requirements.
  • Review and update Standard Operating Procedures (SOPs) as required.
  • Assist with regulatory inspections, corporate, supplier and internal/external audits, including following up on regulatory commitments and actions.
  • Coordinate and manage product validations as required.
  • Monitor, assess and proactively manage supplier performance.
  • Manage the administration of the customer complaints process.
  • Raise and follow up on purchase orders.
  • Prepare and submit reports relating to the Company’s Extended Producer Responsibility (EPR) obligations for packaging to the relevant authorities.
  • Generate and distribute back-order reports.
  • Raise sales invoices and distribute them electronically and in hard copy, as required.

Personal Specifications:

  • Previous experience in an administrative or operational support role.
  • Strong organisational and time-management skills, with the ability to manage multiple priorities.
  • Excellent attention to detail and accuracy when maintaining documentation and records.
  • Good IT skills, particularly Microsoft Office, including Excel, Word and Outlook.
  • Strong written and verbal communication skills.
  • Ability to work independently as well as collaboratively as part of a team.
  • A proactive, flexible and problem-solving approach to work.
  • Experience within a manufacturing, healthcare, medical device or regulated environment would be advantageous.
  • Knowledge of Quality Management Systems, SOPs, audits or controlled documentation would be desirable.
  • Experience with purchasing, production scheduling, supplier management or invoicing would be beneficial.

Ability to commute/relocate:

  • Dunstable LU5 5BQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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