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Field Service Technician - UK wide (Based in South East)
Zenopa Recruitment
South East Region
£35,000 - £45,000 a year
Full-time
Apply now

Job details

£35,000 - £45,000 a year
Pay rise, Company pension
Full-time
South East Region

Full job description

Company Information:

Our client is a specialist provider of environmental monitoring solutions used across pharmaceutical, biotechnology, healthcare and research environments. Their systems play a critical role in monitoring temperature-sensitive products, laboratory equipment and controlled environments where reliability and compliance are essential.

The organisation operates within highly regulated industries where equipment performance and data integrity are paramount. Engineers work closely with customers to install, maintain and validate monitoring systems that protect valuable products, samples and research activities. With a strong technical support network and ongoing product development, the business offers engineers exposure to a diverse range of technologies and customer environments.

Role Overview:

This Field Service Technician is focused on the service, calibration and maintenance of environmental monitoring systems and associated scientific equipment.

Supporting customers throughout the UK, you will work across pharmaceutical manufacturing sites, biotechnology facilities, hospitals and research laboratories, ensuring equipment operates reliably and in accordance with customer and regulatory requirements.

The role offers significant variety, combining technical fault-finding, customer interaction and project-based installation work. Engineers should be comfortable working independently, travelling nationally and adapting to changing customer requirements.

Responsibilities:

  • Maintain and commission environmental monitoring systems and associated equipment.
  • Perform calibration, service and preventative maintenance activities.
  • Diagnose and resolve electrical, electronic and networking-related faults.
  • Support customers with equipment operation, training and technical queries.
  • Conduct system upgrades, modifications and equipment repairs where required.
  • Work closely with internal project and technical teams to deliver successful installations.
  • Ensure all work is completed to quality, compliance and customer standards.
  • Maintain strong customer relationships whilst representing the company professionally on-site.

Person Specification:

  • Previous experience as a Field Service Engineer, Service Technician or Maintenance Engineer.
  • Strong electrical or electro-mechanical fault-finding skills.
  • Experience installing, servicing or maintaining technical equipment.
  • Comfortable working in customer-facing environments and building professional relationships.
  • Ability to work independently and manage workload effectively.
  • Basic networking, sensor technology or wireless systems knowledge would be advantageous.
  • Experience within scientific instrumentation, laboratory equipment, medical devices, environmental monitoring, refrigeration, HVAC controls, BMS, security systems or similar technical industries would be beneficial.
  • Calibration, validation, GMP or GLP experience would be advantageous.
  • Full UK driving licence.
  • Willingness to travel extensively throughout the UK, including regular overnight stays.

Package:

  • Base salary reaches £45,000
  • Accrued bonus dependent on how many nights an engineer stays away from home + company bonus. Just been implemented - i.e. quarterly performance £500 per quarter - £2,000 per annum
  • Hotel bonus - £250 to £1500 per quarter
  • Company reimbursement for phone
  • Company laptop
  • Pension Scheme
  • All business travel expenses covered (Mileage allowance), NO COMPANY VEHICLE
  • Tools and uniform for the job
  • Voluntary on call
  • 6 month & yearly reviews with opportunity for pay increase

#INDUK

Application question(s):

  • Do you have experience as a Field Service Engineer within the Scientific or Medical Devices industry?
  • Are you comfortable with UK Wide travel and blocks of overnight stays?
  • Are you based in the West Midlands? If so, what postcode?
  • Do you Validation experience?

Work authorisation:

  • United Kingdom (preferred)

Willingness to travel:

  • 100% (preferred)

Work Location: On the road

Pay: £35,000.00-£45,000.00 per year

Work Location: In person

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