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Senior Integration Analyst - job post

Lewisham and Greenwich NHS Trust
3.6 out of 5 stars
London SE6
£57,528 - £64,750 a year - Full-time
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Job details

Pay

  • £57,528 - £64,750 a year

Job type

  • Full-time

Location

London SE6

Full job description

Reporting to the Integration Manager this position entails providing technical expertise and operational support for the Integration Engines across the Enterprise and Epic Bridges. The incumbent is accountable for ensuring the smooth operation of all Trust Integration Interfaces and the Integration platform.

The role involves assuming accountability for supporting and managing complex interfaces developed by the Trust.

Furthermore, the post holder will play a crucial role in analysing, designing, planning, and allocating resources for new Integration projects.

It is important that the individual in the role has an eye for detail, comes from an analytical background, and has planning and scheduling skills as well as knowledge of NHS and broader health systems integration.

Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)

  • Development and management of complex Epic Bridges interfaces
  • Reporting/Responding to Interfaces related Adverse Incidents and escalations
  • Responsible for Trust Integration Engine health management, patching and updates
  • Assisting Integration Analysts with complex issues resolution and ownership
  • Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
  • Providing in-depth troubleshooting of complex integration issues
  • Creating and managing a Knowledgebase of known issues
  • Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
  • Accountable for Integration Documentation, making sure the documents are up to date
  • Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
  • Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
  • To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
  • Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

Duties and Responsibilities

  • Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)
  • Development and management of complex Epic Bridges interfaces
  • Reporting/Responding to Interfaces related Adverse Incidents and escalations
  • Responsible for Trust Integration Engine health management, patching and updates
  • Assisting Integration Analysts with complex issues resolution and ownership
  • Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
  • Providing in-depth troubleshooting of complex integration issues
  • Creating and managing a Knowledgebase of known issues
  • Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
  • Accountable for Integration Documentation, making sure the documents are up to date
  • Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
  • Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
  • To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
  • Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements of the SLA
  • Work with stakeholders to understand and oversee the highly complex interfacing needs of the Trust
  • The post-holder would be required to participate in the on-call rota for 24/7 support
  • Managing the interface defect resolution process ensuring that any defects are resolved / tested and assured into each environment
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