Medical Receptionist Experience jobs in Leicestershire

Chiropractic Assistant - Join Our Growing Team

Are you a positive, energetic people-person who loves helping others? Do you thrive in a busy environment, enjoy multitasking, and take pride in delivering exceptional customer service?

At The Chiropractic Hub, we're looking for an enthusiastic and professional Chiropractic Assistant to become an important part of our expanding team. This is more than just a reception role. You'll be at the heart of our clinic, helping to create an outstanding patient experience while supporting our practitioners and helping people on their journey towards better health.

If you're motivated, organised, eager to learn, and passionate about making a difference in your local community, we'd love to hear from you.

About the Role

As the first point of contact for our patients, you'll play a key role in ensuring every visit is welcoming, professional, and seamless.

You'll be responsible for supporting the day-to-day running of the clinic, managing appointments, providing exceptional patient care, and helping maintain a positive and friendly environment.

No previous chiropractic experience is required. We provide a comprehensive in-house training programme and ongoing support to help you develop your skills and confidence.

What You'll Be Doing: Patient Care & Front Desk Responsibilities

• Welcoming patients and creating a warm, friendly atmosphere
• Answering telephone enquiries professionally and confidently
• Managing appointments and practitioner diaries
• Booking consultations, treatment sessions, and review appointments
• Taking payments and ensuring accurate billing procedures
• Building strong relationships with patients throughout their care journey
• Supporting patients with paperwork and administrative requirements
• Guiding new patients through their first visit experience
• Providing information about chiropractic care, massage therapy, rehabilitation, and other services offered within the clinic
• Following up with patients regarding appointments and treatment plans
• Delivering exceptional customer service at every interaction

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Clinic Operations

Maintaining a clean, organised, and professional clinic environment
Managing stock levels for office, clinical, and marketing supplies
Completing daily opening and closing procedures
Processing payments and cashing up accurately
Supporting the team with administrative and operational tasks
Planning ahead to ensure clinic schedules run efficiently
Assisting with practitioner preparation and patient management
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Marketing & Community Engagement

• Supporting practice events and community outreach activities
• Assisting with internal promotions and patient referral initiatives
• Following up enquiries and leads
• Supporting social media and practice marketing activities
• Helping promote the benefits of chiropractic care and wellness services

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What We're Looking For: Essential Skills & Qualities

• Excellent communication and interpersonal skills
• Outstanding customer service skills
• Strong organisational and multitasking abilities
• Positive and proactive attitude
• Professional and reliable work ethic
• Attention to detail
• Confident using computer systems and technology
• Ability to work effectively both independently and as part of a team

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Desirable

• Previous experience in reception, healthcare, hospitality, retail, or customer service
• Experience working in a fast-paced environment
• Full driving licence and access to transport

Working Hours

Full-Time, Permanent Position

Our rota operates on a two-week rotation

Week A

• Monday: 7:30am – 1:30pm
• Tuesday: 1:30pm – 7:30pm
• Wednesday: 7:30am – 1:30pm
• Thursday: 1:30pm – 7:30pm
• Friday: 7:30am – 1:30pm

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Week B

• Monday: 1:30pm – 7:30pm
• Tuesday: 7:30am – 1:30pm
• Wednesday: 1:30pm – 7:30pm
• Thursday: 7:30am – 1:30pm
• Friday: 1:30pm – 7:30pm
• Saturday: 7:30am – 1:30pm

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What We Offer

• Structured in-house training programme
• Ongoing personal and professional development
• Supportive and friendly team environment
• Opportunities for progression through Junior, Intermediate and Senior roles
• Employee discounts
• Complimentary Chiropractic Care and Sports Massage
• Free on-site parking
• A workplace focused on growth, learning, and helping people live healthier lives

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Pay

Starting from £12.71 per hour

Progressive pay increases are available through our Junior, Intermediate, and Senior Chiropractic Assistant career pathway.

How to Apply

Please submit:

• Your CV & a cover letter addressed to the Directors: Sarah Williams & John Hutcheson and please tell us;
• Why you're interested in joining The Chiropractic Hub
• What makes you an exceptional candidate for this role
• Your current notice period (if applicable)
• Whether you hold a full UK driving licence

We look forward to hearing from you and learning more about what motivates you.

Our Mission

At The Chiropractic Hub, we believe that every patient deserves exceptional care, every visit should feel welcoming, and every team member should have the opportunity to grow professionally and personally. If you're passionate about helping people and want to be part of a practice that's making a positive impact in the community, we'd love to meet you.

Pay: From £12.71 per hour

Benefits:

• Employee discount
• Free parking

Application question(s):

• Why do you think you would be a good candidate for the position?

Work Location: In person