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Medical Receptionist jobs in Bedfordshire

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    • Deal with patient queries on the telephone eg regarding referrals and appointments.
    • Action all message, visits and information for clinical staff as appropriate…
    • This is a challenging role which requires excellent communication and computer skills, if you work well as part of a team and cope well under pressure please…
    • Manage incoming calls and direct them appropriately.
    • Schedule and coordinate appointments, tours and meetings.
    • Welcoming patients and helping them feel comfortable throughout their visit.
    • Scheduling and managing patient appointments.
    • Full training will be provided.
    • View all Dental Specialists MK jobs - Milton Keynes jobs - Receptionist/Administrative Assistant jobs in Milton Keynes
    • Salary Search: Receptionist/Administration salaries in Milton Keynes
    • See popular questions & answers about Dental Specialists MK
    • Maintaining and monitoring the practice appointments system.
    • Experience of SystmOne clinical system.
    • Processing personal and telephone requests for appointments…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Part-time, SystmOne trained, Receptionist/Care Navigator is required in a small, friendly village surgery with approximately 5,000 patients.
    • This is a true all-rounder role, ideal for someone confident, calm under pressure, and able to use their initiative.
    • Up to £26,000 + Bonus.
    • We’re looking for someone local to Milton Keynes or with a valid driving licence to ensure easy access to our site.
    • *Book, amend and cancel appointments using the clinical system.
    • *Experience using EMIS Web or another NHS clinical system.
    • Job Type*: Full-time, Permanent.
    • Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.
    • Receiving and Directing Patients*.
    • In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure a smooth flow of daily clinic activities.
    • NHS Reception/Admin: 2 years (required).
    • Booking patients on the online Medical Database appointment system (EMIS WEB).
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Using Practice guidance and excellent communication skills ensure that patients access members of the clinical team within appropriate time frames organising…

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Job Post Details

Medical Secretary - job post

Rothschild House Group
Tring HP23 6PU
£13.98 - £15.80 an hour - Part-time

Job details

Pay

  • £13.98 - £15.80 an hour

Job type

  • Part-time

Location

Tring HP23 6PU

Full job description

Practice Purpose - Our aim is to provide the best possible healthcare to enable our patients to live well. This is achieved through a highly motivated, effective, and efficient Practice team.

Team Purpose - To provide a friendly, courteous and efficient service to patients of the Practice and representatives of all other relevant bodies.

Role Purpose -To provide secretarial support to the Practice and ensure all referrals and queries are dealt with in a timely manner.

Core Duties & Responsibilities

Operational

Prepare and audio type all referral letters and other word processing for members of the Practice as required.

Log all referral forms on EMIS and take copies where necessary

Prioritise word-processing and type any urgent letters or referrals for posting or collection on that day.

Deal with patient queries on the telephone eg regarding referrals and appointments.

Liaise with other staff in the Practice and with hospital secretaries/consultations on behalf of patients

Prepare and type minutes of meetings

Action all message, visits and information for clinical staff as appropriate

Administrative and other Duties

Undertake other duties within your competencies.

Work across all Practice sites as agreed with your managers.

Use photocopier, franking machine, and other Practice equipment as required.

Involvement in CQC related document preparation.

Provide internal cover, should the need arise due to illness / holidays or staff shortages.

Undertake any other duties as requested by the Senior Medical Secretary or Operations Manager commensurate with the responsibilities of the post.

Salary £13.98 phr rising to £15.80 phr

Role 34 to 37.50 hours a week covering site (s) till 5pm

Job Type: Part-time

Pay: £13.98-£15.80 per hour

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Medical Secretary: 1 year (required)

Work Location: In person

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