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Medical Receptionist jobs in Blackburn BB2

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    • Register new patients in a timely manner, educating them on the practice booking options.
    • Demonstrate an outgoing, friendly personality with a desire to meet…
    • Process personal, telephone and e-requests for appointments.
    • Support all clinical staff with general tasks as requested.
    • Process calling letters are requested.
    • Ensure that the correct appointments are booked at all times and that patient records are checked to ensure incorrect or missing information or overdue /…
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    • Determine accuracy of both hospital and GP prescriptions with regard to medication.
    • The Medicines Co-ordinator will take a central role in reviewing, improving,…
    • Enter and maintain accurate patient information on the clinical system.
    • Book, amend, and cancel appointments efficiently.
    • Someone with good people skills.
    • Previous care or care coordinator experience.
    • Building relationships with commissioners, professionals, clients and family…
    • Familiarity with medical terminology, billing procedures, or electronic health records systems is advantageous.
    • Medical Secretary: 1 year (required).
    • Manage patient appointments, recalls, cancellations, and emergency bookings to maximise clinical diary utilisation.
    • Appointment scheduling and diary management.
    • The successful candidate will be responsible for welcoming patients and settling them into our environment, scheduling appointments and managing patient records…
    • Deal with patients both face-to-face and over the telephone;
    • To support patient care and ensure full reception cover, the 6:30pm finish time is an important and…
    • They will ensure that duties are completed accurately and promptly, provide practical support and training to staff, respond confidently to queries and help…
    • The role includes managing appointments and patient requests, taking and passing on messages, processing repeat-prescription requests, handling correspondence…
    • Report any problems/concerns to the clinician and ensure that follow up action is taken to resolve such matters.
    • This role will be 4 full days Tuesday - Friday.
    • Support the triaging GP in arranging patient appointments with the most suitable healthcare professional or service (e.g., GP, nurse, pharmacist, social…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…

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Job Post Details

GP Receptionist/Administrator - job post

Hollins Grove Surgery
Darwen
From £12.71 an hour - Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time

Location

Darwen

Benefits

Pulled from the full job description

  • Company pension

Full job description

Part Time 15 - 25 hours per week.

Your role is to enable the Surgery to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

Accountable for ensuring that the practice policies and procedures are followed which support the design and delivery of the services are implemented by your team within the Surgery.

We require you to deliver the highest standards of customer service at all times, work well under pressure, and a good telephone manner.

The Receptionist will develop good working relationships with:

  • PatientsReception/admin teams
  • Surgery Managers and the Senior Colleagues
  • GP, nurses and other surgery staff
  • Other local healthcare providers who work with the Surgery
  • Greet all visitors in a professional and friendly manner

The Suitable Medical Receptionist will:

  • Have previous work history in a similar fast paced environment
  • Possess knowledge and experience of EMIS Web
  • Demonstrate an outgoing, friendly personality with a desire to meet new people
  • Have the ability to build rapport quickly and effectively
  • Have the ability to stay calm under pressure and to be able to multi-task in a similar environment
  • Demonstrate a willingness to adapt to the changing working practices of a busy medical environment
  • Have good administrative, IT and keyboard skills
  • Answer incoming phone calls, dealing with the callers request appropriately
  • Register new patients in a timely manner, educating them on the practice booking options
  • Identify and understand patient needs and requirements, through appropriate questioning
  • Maintain high standards of patient confidentiality.
  • Carry out all necessary general office duties
  • Maintain a clean, tidy, effective working area at all times

Pay: From £12.71 per hour

Benefits:

  • Company pension

Work Location: In person

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