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Medical Receptionist jobs in Blackburn BB2

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    • Book patients in for their appointments accurately.
    • The front of desk is responsible for all functional duties of clinical administration: phone and email…
    • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
    • Process payments and manage billing inquiries with accuracy.
    • View all Grimsargh Smile Clinic jobs - Preston jobs
    • Salary Search: Dental Receptionist salaries in Preston
    • Assisting patients with booking, rearrange and cancelling appointments as requested.
    • Dental background would be advantageous.
    • Job Types: Full-time, Permanent.
    • The Practice clinical system is SystmOne and previous experience of this system is essential.
    • Due to increasing patient list size 2x Receptionist/Administrator…
    • Job Types: Full-time, Part-time, Permanent.
    • Manage the front desk, including answering calls and scheduling appointments.
    • Have you used any CRM (customer relationship management) systems or appointment…
    • Booking and managing appointments efficiently.
    • Knowledge of appointment scheduling and patient administration.
    • Excellent communication and interpersonal skills.
    • At least 3 plus years of sales/phone handling experience and booking appointments in a busy enviroment.
    • Coordinate appointments and manage calendars efficiently…
    • · To book appointments and recalls, ensuring sufficient information is recorded to enable clinical staff to access the patient’s record and to prioritise their…
    • Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding…
    • The role combines reception, customer service, administration, and patient signposting to improve access to care while supporting the clinical team.
    • Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
    • Manage incoming hospital letters and clinical documents using the practice's clinical system.
    • Process GP2GP electronic transfer requests, ensuring patients'…
    • Refer all clinical questions and diagnostic queries to the appropriate clinician.
    • Verify patient identity using approved identifiers before appointments and…
    • Customer Care: Welcome patients on arrival, handle phone and email enquiries, and guide them smoothly through their appointments.

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Job Post Details

Dental Receptionist/Administrator - job post

Preston Camden Place Dental Practice
Preston PR1 3JL
From £15 an hour - Full-time

Job details

Pay

  • From £15 an hour

Job type

  • Full-time

Location

Preston PR1 3JL

Benefits

Pulled from the full job description

  • Free parking

Full job description

Overview

As Receptionist/Front of House you will be at the centre of patient engagement and practice operations. Previous experience of a role within dentistry essential.

The front of desk is responsible for all functional duties of clinical administration: phone and email enquiries handling, conversations and bookings, medical documentation administration (SOE Portal Med checks, logging/saving patient communication, etc.), advanced diary management, check-in and check-out of clients on the day, relationships management.

The Ideal Candidate will:

  • Ensure the smooth running of reception in order to provide a 5-star standard of service to patients, visitors and staff.
  • Book patients in for their appointments accurately.
  • Deal with /respond to all phone calls, emails & answerphone messages in an efficient, timely and courteous manner.
  • Follow up on any outstanding treatment plans and recalls as needed.
  • Collect and record patient payments accurately, encouraging prompt payments and managing outstanding debts.
  • Ensuring conversations are updated correctly throughout the day.
  • Monitor and modify the clinician's daily schedule.
  • Sundry duties to include sorting post, receiving and recording deliveries (ensuring they are put away, making checks and being responsible for allocating them to where they are needed).
  • Be well presented, articulate, hard-working, motivated and enthusiastic.
  • Have excellent command of the English language both written and spoken, good communicator with high level interpersonal and patient care skills.
  • Have good IT & computer skills, including Microsoft Office and saving email documentation and attachments.
  • Cashing up and uploading on to management software (DEXT).

Requirements:

  • Have previous experience as a dental receptionist.
  • Managerial experience.
  • Background in dental nursing is accepted to be able to deal with patient queries.
  • Previous experience working with specialists.
  • Have a warm and welcoming attitude.
  • Be proactive.
  • Have excellent communication and interpersonal skills.
  • Have a good command of written and spoken English.
  • Have the ability to multitask and work in a busy environment.
  • Experience with Exact software.

What We're Looking For:

  • Someone who anticipates needs, thinks ahead, and acts without prompting.
  • Your ability to connect with patients and colleagues makes you approachable and effective.
  • Meticulous and Organised: Juggling tasks without missing a beat comes naturally to you.
  • Adaptable & Eager to Learn: You thrive in fast-paced environments and seize opportunities to grow.

£15 per hour to begin with. Full-time position.

Please email CV and brief description of your suitability of the role to: camdenplacedental@gmail.com

Pay: From £15.00 per hour

Benefits:

  • Free parking

Work Location: In person

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