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Medical Receptionist jobs in Cherry Hinton

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    • Extracting patients’ medical records when requested and filing them away again.
    • Greeting patients and directing them to the doctor/practice nurse.
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    • Ongoing clinical support and development.
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    • Support patients through their treatment journey.
    • The working pattern for this role will be full time, Monday–Thursday (8.30am–5.30pm) and Friday (8.30pm–4.30pm…
    • Managing patient appointments and records.
    • Typing letters to medical practitioners and patients.
    • Flexibility is essential and the availability to swap days and…
    • Ability to manage patient records and scheduling efficiently.
    • Scanning of all paperwork to include referrals and following the referral process.
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    • Previous medical or healthcare receptionist experience is desirable.
    • The receptionist plays a pivotal role in the experience of patients at our practice,…
    • The role is advertised as 15 hours a week, 2 days per week 9am-5pm.
    • Provide admin support to the Physical Health Clinic, including booking appointments,…
    • Working with the scheduling back-office team to ensure the Health Professionals’ diaries are fully managed with no empty appointments.
    • Use of SystmOne patient database.
    • Face to face patient contact.
    • Full training will be given on all of the above.
    • Medical Receptionist: 1 year (required).

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Job Post Details

GP Secretary /Patient Care Navigator - job post

Nuffield Road Medical Centre
10 Nuffield Road, Cambridge CB4 1GL
£26,227.50 - £31,171.08 a year - Part-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £26,227.50 - £31,171.08 a year

Job type

  • Part-time

Location

10 Nuffield Road, Cambridge CB4 1GL

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

Overview

To greet and assist patients in accessing the appropriate service or relevant healthcare professional in a courteous, efficient and effective way.

To provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To play a key role in the continued development of NRMC , working closely with the practice team in implementing systems aligned to the practice’s values and purpose.

Duties

  • Manage all incoming AccuRx queries, calls, emails, and inquiries with enthusiasm, directing patients to the appropriate services or team members
  • Schedule appointments efficiently, balancing patient needs with clinic availability while maintaining accurate records
  • Coordinate referrals, test results, and follow-up appointments to ensure seamless

Skills

  • Proven experience in an office or administrative setting, preferably within a healthcare environment/GP referral secretary
  • Strong organizational skills with the ability to multitask effectively in a fast-paced setting
  • Excellent communication skills—clear, positive, and empathetic when interacting with patients and team members
  • Proficiency in office software such as MS Office Suite (Word, Excel, Outlook) and practice management systems (we use SystmOne and AccuRx for Triage.
  • Attention to detail to ensure accuracy in scheduling, record keeping, and data entry
  • Ability to remain calm under pressure while managing multiple priorities efficiently
  • A proactive mindset with a genuine desire to support patient care and improve clinic operations

This role offers an exciting opportunity to be at the heart of patient care delivery while developing your skills in a supportive and energetic environment. We value dedicated professionals who are eager to make a meaningful difference every day!

As a Care Navigator at our GP Surgery, you will be part of a supportive and dynamic team dedicated to providing exceptional patient care. We offer flexible working hours, competitive pay, and a positive work culture that prioritises employee well-being and professional development. Join us in making a meaningful impact in the community while enjoying opportunities for growth and collaboration in a friendly environment. Looking forwrd to working with you.

Pay: £26,227.50-£31,171.08 per year

Work Location: In person

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