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Medical Receptionist jobs in Cumbernauld

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    • Minor hearing aid repairs (full training given).
    • You’ll be organised and equipped to tackle a variety of tasks, including all aspects of hearcare administration…
    • Managing appointments and diary bookings.
    • This is a key role within the clinic and requires someone who can work independently, provide excellent customer…
    • Using computer system for EMIS data input, appointments, prescriptions, tasks etc,.
    • Scanning and filing hospital reports and results efficiently into medical…
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    • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.
    • To update and maintain any patient computerised recording system whether this be EMIS, screening or any other system.
    • Carry out system searches as requested.
    • Managing the appointment book efficiently, booking, confirming and rescheduling appointments via phone, email and online systems.
    • Knowledge of working with dental systems would be advantageous.
    • Excellent attention to detail and ability to use initiative.
    • Expected hours: 15 – 40 per week.
    • Handle patient information confidentially at all times.
    • Help with non-clinical administrative duties such as filing, photocopying, and data entry.
    • The role will involve working 3 days in Crookfur Dental and 2 In Mearns Cross Dental each week.
    • Maximising the use of the internal system (Software of…
    • You’ll work closely with the wider team to ensure surgeries are prepared, patients feel informed and comfortable, and all procedures are delivered safely and in…
    • Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained.
    • City Dental – Part of Clyde Munro Group.
    • Manage patient appointments, including scheduling, rescheduling, and cancellations.
    • Position is permanent and full time Monday-Friday, but part time additional…
    • Quick thinking to resolve any concerns for our patients.
    • Hours: Full time, 40 hours per week.
    • Engaging with our patients’ enquiries & needs.
    • Previous medical receptionist experience is desirable.
    • The practice uses VISION and Docman clinical systems.
    • We are looking for a motivated individual with good…
    • Working pattern will be 30 hours per week across Monday to Friday and there may be a need for cover for other staff leave/sickness.

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Job Post Details

Audiology Admin Assistant - job post

Specsavers
3.1 out of 5 stars
Falkirk
£25,242 a year - Permanent, Full-time
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Job details

Pay

  • £25,242 a year

Job type

  • Permanent
  • Full-time

Location

Falkirk

Benefits

Pulled from the full job description

  • Employee discount
  • Transport links

Full job description

ContractTypeAndDuration

Full Time, Permanent


The role

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

Specsavers Falkirk is looking for an Audiology Admin Assistant to join their team. For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes – and that’s where you come in.

So, what does it take to be a successful Admin Assistant? You’ll be organised and equipped to tackle a variety of tasks, including all aspects of hearcare administration, answering & transferring calls, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro-active approach is key – a skilled Administrator who is flexible and understands the changing needs of the store. This role is based in our office/call centre, but will require movement between the shop floor too.

Our Store

Based out of our Falkirk store with great public transport links and road network, making it ideal for commuting.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

  • Salary: £25,242 per annum
  • Full time: working 5 days from 7, 9am-5.30pm, and will include working every other Saturday
  • 28 days leave (includes bank holidays)
  • An extra day off for your birthday – to celebrate you!
  • Specsavers Perks – access to amazing discounts and savings
  • WeCare – our employee support service for you and your family
  • Eyecare and hearcare discounts for you and your family or friends
  • Free Headspace app subscription – supporting your mental wellbeing

We’re looking for someone who is:

  • Highly organised with great attention to detail
  • Able to thrive in a busy, fast-paced environment
  • Has an excellent telephone manner
  • Confident using Microsoft Office
  • Comfortable managing and co-ordinating clinic diaries
  • A strong communicator
  • Ideally, has previous experience in clinic administration or healthcare support

What the role involves:

  • Minor hearing aid repairs (full training given)
  • Offering customers information about services and products
  • Ordering stock for the store, ensuring we have enough stock to run smoothly
  • Monthly stocktake
  • Pre-screening
  • Booking appointments
  • Daily Banking
  • Communicate with customers and their relatives or carers
  • Complete the 'pre-appointment call' process
  • Call and triage customers booked into the diary ensuring we are maximising diary efficiency

If this sounds like your next move, don’t wait – apply today!

We anticipate a high level of interest in this role, so the advert may close prior to the advertised end date.

#LI-LH1

Laura Haig

Recruiter


Email laura.haig1@specsavers.com
Contact

Stay connected

Salary: £25,242 per annum

Key information

Location

Falkirk

  • Area of interest: Administration roles
  • Contract type: Permanent

Apply by

9th July

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