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Medical Receptionist jobs in Cumbernauld

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    • An industry leading salary plus excellent bonus potential.
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey.
    • Schedule and confirm patient appointments using dental software.
    • Excellent customer service skills with the ability to handle difficult situations…
    • The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing…
    • Maintain accurate and up-to-date client records, including medical histories and billing information.
    • The successful candidate will be the first point of…
    • Liaise with clinical and non-clinical staff to ensure coordinated care for patients.
    • Part-time hours: 20 per week.
    • Pay: £11.00-£12.97 per hour.
    • Scheduling appointments and maintaining booking system.
    • Ability to ask questions and learn quickly on the job.
    • Promoting services through telephone calls.
    • The successful candidate will be responsible for providing exceptional customer service, managing patient appointments, and ensuring the smooth operation of the…
    • You are an excellent communicator, both written and verbally and will preferably have experience in a similar administrative role.
    • Duties include general reception work, answering phones, typing, efficiently dealing with appointments and signposting where appropriate, and dealing with…
    • Appointment Scheduling: Arrange and coordinate treatment appointments to ensure smooth and efficient patient flow.
    • Providing care: 1 year (preferred).
    • Handle patient information confidentially at all times.
    • Help with non-clinical administrative duties such as filing, photocopying, and data entry.
    • Manage patient appointments, including scheduling, rescheduling, and cancellations.
    • Position is permanent and full time Monday-Friday, but part time additional…
    • The Practice uses EMIS as a clinical system and DocMan for mail management; though experience is preferred it is not essential as training will be given.
    • The successful applicant must have a friendly welcoming manner, excellent communication and organisational skills and be able to work as part of a team.
    • Example of duties: reception and call handling, processing prescriptions, scanning, typing of referrals and data entry, handling of sensitive documents, filing…

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Job Post Details

Patient Advisor - job post

Optical Express
3.1 out of 5 stars
Stirling FK8 1JU
From £27,040 a year - Permanent, Full-time

Job details

Pay

  • From £27,040 a year

Job type

  • Permanent
  • Full-time

Location

Stirling FK8 1JU

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension

Full job description

Job Title – Patient Advisor

Location – Stirling with cover in Perth

Hours – Full time - 40 hours

Salary - from £27,040 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 33 days’ annual leave per annum*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:

  • Building a strong relationship with our patients
  • Performing diagnostic eye scans (full training will be provided)
  • Confidently relaying patient information to the optometrist to ensure a smooth patient journey
  • Maintaining patient records with accurate and up to date information
  • Arranging affordable finance options to suit each individual patient
  • Schedule patients’ consultations and surgeries with our optometrists and surgeons

The successful candidate will:

  • Be driven and passionate with a willingness to succeed
  • Have excellent written and verbal communication skills
  • Be able to demonstrate strong negotiation skills
  • Be self-motivated to work with and without supervision
  • Possess strong organisational skills
  • Be commercially aware whilst providing world-class customer service

If you believe you have the right skills and attributes for this role, we would love to hear from you

INDP

Job Types: Full-time, Permanent

Pay: From £27,040.00 per year

Work Location: In person

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