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Medical Receptionist jobs in Cumbernauld

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    • Track AWI stock, ensure clinical room standards, and handle client retention calls.
    • Maximise clinic efficiency through smart diary and booking management.
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    • Coordinate with medical staff to ensure timely communication of patient information and appointment updates.
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    • In this vital role, you will create a welcoming environment by managing appointments, handling patient inquiries, and ensuring smooth administrative operations.
    • Liaise with Consultants, medical secretaries and CHG hospital staff to meet the customer’s needs and provide the best customer experience.
    • Liaise with Consultants, medical secretaries and CHG hospital staff to meet the customer’s needs and provide the best customer experience.
    • Windmill Dental Care invites skilled dental nurses to join our thriving practice in Motherwell, Lanarkshire, just a short distance from Glasgow.
    • Manage appointment scheduling, confirmations, and cancellations efficiently.
    • Proficient in using office equipment and software applications relevant to medical…
    • Previous experience in a customer service, healthcare or NHS setting would be advantageous; however, full training will be provided.
    • In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice.
    • Appointment Scheduling: Arrange and coordinate treatment appointments to ensure smooth and efficient patient flow.
    • Providing care: 1 year (preferred).
    • Coordinate with clinical team to optimize appointment flow and reduce delays.
    • Manage appointment scheduling, confirmations, recalls, and cancellations.
    • You should also be confident discussing appointments and general enquiries across our orthodontic and facial aesthetics services, while knowing when to refer…
    • Support the sonographer throughout the scan process to ensure focus on the clinical aspect.
    • Please note: Scan Assistants do not perform scans or medical…
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    • Coordinating appointments and maintaining well-organised clinician diaries.
    • Welcoming patients warmly and helping them feel comfortable and looked after from…
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    • You will have previous Clerical experience with a working knowledge of IT applications, including databases, along with a good knowledge of office procedures.

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Clinic Coordinator
Therapie Clinic
·
3.9
Glasgow
£12.85 - £14.50 an hour
Apply on company site

Job details

£12.85 - £14.50 an hour
Paid training, Annual leave, Employee discount
Glasgow

Full job description

About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Clinic Coordinator in our Braehead Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and salesperformance.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

Client Satisfaction

  • Deliver outstanding client service from first contact to follow-up

  • Proactively manage online reviews and resolve complaints efficiently

Revenue Growth

  • Maximise clinic efficiency through smart diary and booking management

  • Manage stock accurately, including AWI deductions

Sales Performance

  • Drive and convert consultations with strong upselling and cross-selling

  • Meet KPIs for consultation success, walk-in conversions, and average spend

  • Ensure a seamless check-in/out journey for every client

AWI Performance & Growth

  • Promote skin consultations and identify upsell opportunities via forms

  • Track AWI stock, ensure clinical room standards, and handle client retention calls

Qualifications and Skills

  • Qualified Beauty Therapist

  • Proven experience in client experience management, customer service, or a similar role.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving abilities.

  • Ability to manage multiple tasks and priorities in a fast-paced environment.

INDHP

Over to the best part, the Perks!

  • Uncapped Earnings

    With our uncapped commission structure, the sky's the limit!

  • Treat Yourself

    Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

  • Share the Love

    Avail spouse and family discounts, spreading the joy of Thérapie.

  • Sisterly Love

    10% off Thérapie Fertility & Optilase treatments – because family helps family.

  • Thérapie Fertility

    We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

  • Optilase Eye Clinic

    We offer free laser eye surgery to all team members after they have been with us for 2 years.

  • Skin Royalty

    Discounts on leading skin brands & treatments (Murad, Skin Theory).

  • Career Pathways

    Embark on a journey of career progression & management training – we believe in promoting from within!

  • Knowledge Oasis

    Immerse yourself in a full week of paid training in our academy, where knowledge is power.

  • Big Birthday Bash Leave

    Enjoy an extra day off on your landmark birthdays to celebrate in style!

  • Longevity Bonus

    Earn extra annual leave days after 2 years of dedicated service.

  • Employee Assistance Scheme

    Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.

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