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Medical Receptionist jobs in Cumbernauld South

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    • This is a varied and busy role, ideal for someone who enjoys working with people and thrives in a fast-paced environment.
    • Expected hours: 16.5 per week.
    • View all Dr Harris and Partners jobs - Glasgow jobs
    • Salary Search: Medical Receptionist salaries in Glasgow
    • Provide patients with clear information about appointments, basic treatment processes and practice policies, referring clinical or complex queries to the…
    • You should also be confident discussing appointments and general enquiries across our orthodontic and facial aesthetics services, while knowing when to refer…
    • The role involves supporting our GP with the preparation of medical reports, including reviewing medical records, typing and formatting reports, processing…
    • Approve electronic bookings received via the relevant system and update any booking received via email.
    • Maths, English GCSE at grades A to C or equivalent…
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • As our patients' first point of contact, you'll create a warm, welcoming experience for everyone who walks through the door.
    • Appointment Scheduling: Arrange and coordinate treatment appointments to ensure smooth and efficient patient flow.
    • Providing care: 1 year (preferred).
    • Manage patient appointments, including scheduling, confirming, and rescheduling as necessary.
    • Ability to remain calm under pressure and handle sensitive…
    • The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing…
    • Full time, permanent position, 40.5 hours per week to include one late evening per week and one Sat 8:30am-1pm per month.*.
    • Job Types: Full-time, Permanent.
    • Use clinical record systems to log referrals, discharges, and maintain clinic lists and appointments.
    • Contract: x2 Permanent Part Time positions available hours…
    • Use multiple CHG systems to book, re-schedule and cancel appointments.
    • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
    • The successful candidates will be responsible for managing patient appointments efficiently and accurately within a busy outpatient environment, ensuring…
    • The post holder is required to provide a full administrative and secretarial service to a multi disciplinary team including the management of information…

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Medical Receptionist
200 Springburn Way, Glasgow G21 1TR
From £12.71 an hour
Part-time

Job details

Here’s how the job details align with your profile.

Pay

From £12.71 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Annual leave
Company pension

Full job description

Location: Springburn Health Centre
Hours: Part-time – 16.5 hours per week
Contract: 6-month fixed-term (with probationary period). Following a successful review, permanent contract offered.
Salary: From £12.70 per hour

About Us

Dr Harris & Partners is a large, friendly and supportive GP practice based within Springburn Health Centre. We care for a growing patient population and pride ourselves on providing a high standard of patient care in a welcoming environment.

Our multidisciplinary team includes:

  • 5 GP Partners
  • 1 Salaried GP
  • 2 Practice Nurses
  • 12 Receptionists
  • A range of additional healthcare professionals and administrative staff

We are looking for an enthusiastic and reliable Medical Receptionist to join our reception team.

About the Role

This is a varied and busy role, ideal for someone who enjoys working with people and thrives in a fast-paced environment. As one of the first points of contact for our patients, you'll play an important role in ensuring the smooth day-to-day running of the practice.

We're looking for someone who is friendly, organised, able to remain calm under pressure, and committed to delivering excellent patient service. Flexibility to provide occasional additional cover for sickness and annual leave would be advantageous.

Working Pattern

The contracted hours for this role are:

Monday: 2:00pm – 6:00pm

Wednesday: 2:00pm – 6:00pm

Thursday: 8:30am – 1:00pm

Friday: 2:00pm – 6:00pm

Total contracted hours: 16.5 per week.

Main Duties

Responsibilities include, but are not limited to:

  • Greeting patients and visitors
  • Answering telephone enquiries and assisting patients
  • Booking, cancelling and amending appointments
  • Processing repeat prescription requests
  • Managing GP appointment diaries
  • Processing patient registrations and administrative correspondence
  • Scanning and filing clinical documents
  • Liaising with pharmacies, hospitals, community teams and other healthcare providers
  • Ordering and monitoring clinical and office supplies
  • Providing general administrative support to the clinical team

What We're Looking For

Essential:

  • Excellent communication and customer service skills
  • Strong IT skills, including Microsoft Word, Excel and Outlook
  • Good organisational skills and attention to detail
  • Ability to work both independently and as part of a team
  • A professional, compassionate and confidential approach

Desirable:

  • Previous experience as a Medical Receptionist (minimum one year preferred)
  • Experience using EMIS Web and Docman

Full training will be provided.

Practice Opening Hours

Monday to Friday: 8:30am – 6:00pm

(Practice closed daily between 1:00pm – 2:00pm for lunch.)

What We Offer

  • Salary from £12.70 per hour, depending on experience
  • 5 weeks' annual leave plus 10 public holidays (pro rata)
  • NHS Pension Scheme

Pay: From £12.71 per hour

Expected hours: 16.5 per week

Work Location: In person

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