Medical Receptionist jobs in Dorset

Job summary

This is an exciting role within the Day surgery Admin and Clerical Team, working closely with clinical colleagues to ensure our patients receive the highest standard of care.

The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.

The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role.

Main duties, tasks & skills required

The post holder will be required to provide a friendly, effective reception, advice and information service to patients, colleagues, and visitors to the Theatre departments. Supporting and assisting the other receptionists and nursing staff in the day-to-day management of the ward and contribute to the care environment and carry out general administrative duties. Maintaining electronic patient records, including the use of MAXIMS, EPRO Galaxy and TrakCare.

The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationary are ordered and kept stocked up.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

Please see the Job Description for further information, as well as a full list of duties and responsibilities.

Person specification

Qualifications

Essential

Educated to GCSE level or equivalent.

Good standard of literacy and numeracy and spoken English.

Desirable

Five GCSEs at grades A-C or equivalent one of which must be English language

NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience.

Experience

Essential

Experience of administrative duties

Desirable

Experience of working with the general public

Experience of working in a health care setting

Additional Criteria

Essential

Willingness to use technology to improve standards of care and support to our patients.

Polite and confident

Flexible and cooperative

Motivated

Forward thinker

High levels of integrity and loyalty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Sophie Witcher

sophie.witcher@somersetft.nhs.uk

01935384366