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Medical Receptionist jobs in Gayhurst

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    • Handle telephone enquiries professionally, providing information and booking appointments as needed.
    • The successful candidate will be responsible for providing…
    • Use the computerised appointments system according to the practice protocols to ensure that all patients have the appropriate access to clinicians.
    • Excellent communication skills, both written and verbal.
    • Maintaining accurate and up to date medical records.
    • Process insurance reports, DVLA medical forms and…
    • Booking appointments either face to face or by telephone.
    • Receiving patients in a friendly, helpful manner, signposting them to the most appropriate healthcare…
    • Booking appointments for patients with the appropriate medical professional.
    • Customer service (face to face): 2 years (required).
    • Managing appointments (booking, rescheduling, recalls and incomplete treatments).
    • Occasional assistance with central sterilisation or clinical support during…
  • View similar jobs with this employer
    • To support, mentor and develop trainee receptionists to enable them to reach their full potential and deliver training in line with business requirements,…
    • Enjoy speaking with people and building rapport quickly.
    • Experience using CRM or booking systems, such as Pabau, HubSpot or similar, would be advantageous,…
    • Manage patient appointments, including scheduling, rescheduling and confirming bookings.
    • We are looking for someone who will help us look after patients…
    • The role involves guiding patient though their journey at the surgery, from helping them registering, booking appointments, arriving at the surgery, and sorting…
    • The job will entail greeting patients as they arrive, answering the phones, scheduling and cancelling patient appointments, and such other duties as may be…
    • Responsibilities:- Greet patients in a friendly and professional manner- Schedule appointments and manage the dental office diary effectively- Maintain patient…
    • Read code data on the practice clinical system.
    • Process personal, telephone and e-requests for appointments.
    • Use own initiative and be innovative.
    • We are looking for someone who is proficient with using a computer with a caring approach and attitude, reliable and able to cover staff leave.
    • Maintaining and monitoring the practice appointments system.
    • Processing personal and telephone requests for appointments, visits and telephone consultations,…

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Job Post Details

Receptionist/Trainee Dental Nurse - job post

M&N Dental Practice
Bedford
From £12.71 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Bedford

Full job description

Job Overview
We are seeking a friendly and professional Receptionist/Trainee Dental Nurse to join our dental practice. This role offers an excellent opportunity for individuals interested in developing a career in dental nursing while gaining valuable experience in patient care and administrative duties. The successful candidate will be responsible for providing exceptional customer service, supporting the dental team, and assisting with clinical tasks as part of their training. This paid position is ideal for those eager to learn and grow within a supportive environment.

Responsibilities

  • Welcome patients warmly and ensure a smooth patient journey from arrival to departure
  • Manage appointment scheduling, cancellations, and reminders efficiently using IT systems
  • Assist dental professionals during procedures, including preparing and sterilising equipment
  • Support with patient care activities under supervision, ensuring comfort and safety
  • Maintain accurate patient records in compliance with data protection regulations
  • Handle telephone enquiries professionally, providing information and booking appointments as needed
  • Keep the reception area tidy, organised, and welcoming at all times
  • Participate in ongoing training to develop skills as a dental nurse

Qualifications

  • Excellent communication skills with the ability to interact effectively with patients and team members
  • Good organisational skills to manage multiple tasks efficiently
  • Basic IT literacy, including experience with scheduling software or electronic health records preferred
  • Knowledge of patient care principles and nursing practices is desirable but not essential; training will be provided
  • Fluency in English is required to ensure clear communication with patients and staff
  • Prior experience in a customer service or healthcare environment is advantageous but not mandatory
  • A genuine interest in pursuing a career in dental nursing and willingness to undertake training as a Trainee Dental Nurse

Pay: From £12.71 per hour

Work Location: In person

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