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    • Managing appointments, including booking, amending and confirming appointments.
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    • We’re looking for someone local to Milton Keynes or with a valid driving licence to ensure easy access to our site.
    • Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.
    • Receiving and Directing Patients*.
    • For this role, you must have at least 6 month experience working in General Practice within the last 2 years and be confident with:
    • Working collaboratively with clinical and non-clinical colleagues.
    • Booking, amending and cancelling patient appointments.
    • Expected hours: 22.5 – 37.5 per week.
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    • Customer service (face to face): 2 years (required).
    • Provide clinical support to dentists, hygienists and patients, assist with reception or any clerical duties as required and perform such other tasks as…
    • Shift patterns for our Patient service advisors are 7.45am – 1.15pm, and 1.00pm – 6.30pm with a mixture of both am and pm shifts available.
    • Manage and organise patient documentation, including the collation, preparation, and electronic scanning of all paperwork into the hospital’s patient records…
    • You will be responsible for call handling, welcoming visitors, communications, overseeing basic first aid/medical needs, school administration and supporting…
    • Identify requests requiring clinical review and refer appropriately.
    • Identify and highlight overdue medication reviews to the clinical team.
    • The role will involve assisting with care planning appointments, undertaking defined elements of patient interaction, and completing associated administrative…
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • The working pattern for this role is full time, 40 hours, Monday to…

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Job Post Details

Treatment Care Co-Ordinator
Oxford House Dental Practice
Milton Keynes
£13.50 - £14.00 an hour
Permanent, Full-time
Apply now

Job details

£13.50 - £14.00 an hour
Employee discount, Company pension, Company events
Permanent, Full-time
Milton Keynes

Full job description

About us

Oxford House Dental Practice, part of the Kana Health Group

With the opportunity to work with a whole range of clinicians, from General Dentistry to Implants, Oral Surgery and Sedation, all of our team members strive to achieve their full potential.

Several of our team members take on additional responsibilities, including roles as head nurses, treatment coordinators, and more.

In addition, we encourage our team to explore options to further their training in fields they are most interested in.

Oxford House Dental Practice has won the Best Team in the South of UK award at the Private Dentistry Awards. The Practice is one of the country's leading general and specialist dental practices. Currently, we are looking for an additional Treatment Coordinator to join our team.

www.mkdentist.co.uk

We provide:

  • General & Cosmetic Dentistry
  • Specialist Orthodontics including Invisalign
  • Implants and Specialist Oral surgery
  • Specialist Endodontics
  • Specialist Periodontics
  • IV Sedation
  • Facial Aesthetics

We are seeking a friendly, upbeat Treatment Coordinator who loves making people smile, both in and out of the chair. If you're passionate about top-notch patient care and ready to dive into a fun, fast-paced role where no two days are the same, we’d love to meet you. Bring your positive energy and commitment to creating amazing experiences for every patient who walks through our doors

Treatment Coordinator Key Responsibilities:

  • Coordinate patient treatment plans, ensuring clarity and satisfaction throughout the process.
  • Deliver outstanding customer service to create a welcoming and positive patient experience.
  • Manage administrative duties, including scheduling, patient follow-ups, and record-keeping.
  • Collaborate with the clinical team to ensure seamless communication and support for patient care.

Qualifications:

  • Dental Nurse certification - GDC Registration
  • Exceptional organizational and multitasking skills.
  • Strong interpersonal and communication abilities with a patient-centered mindset.
  • Proficient in handling administrative responsibilities.

We value team members who are passionate about creating exceptional experiences for our patients and can effectively contribute to the practice's success.

No need to worry if you don't have extensive experience, we're more focused on finding someone with a positive attitude and a passion for growth. We'll provide you with the support and training to develop your skills to a high standard, as a Treatment Coordinator.

If you're ready for an exciting, varied role and want to make a real difference in patients' lives, we'd love to hear from you.

Benefits:

- Competitive salary

- CPD Covered

- Indemnity Covered

- GDC Registration Covered

- Excellent support and working environment with continuous training and development

- Wonderful friendly team

- State of the art clinic with the latest technologies

- Funded training opportunities

Job Role:

- Providing outstanding patient care and communication

- Recording treatment details onto records.

- Being ready and involved with social media.

- Communicating with both patients and team regarding patient treatment coordinating for an excellent patient journey.

Work Remotely

  • No

Job Types: Full-time, Permanent

Pay: £13.50-£14.00 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount

Experience:

  • dental: 1 year (required)

Licence/Certification:

  • Valid GDC registration (required)

Work Location: In person

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