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Medical Receptionist jobs in Hamilton ML3

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    • Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
    • Basic understanding of office procedures.
    • View all NHS Scotland jobs - Wishaw jobs - Receptionist/Clerk jobs in Wishaw
    • Salary Search: Ward Clerkess/Receptionist/Clerical Officer - Emergency & Medical salaries
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    • To Input maintain and monitor the National Cancer Waiting Time system and or local Database on a daily basis to ensure all patients appointments/investigations…
    • Understanding of waiting list management, patient pathways or NHS performance targets would be advantageous.
    • NHS Greater Glasgow and Clyde (NHSGGC) is unable to…
    • To book and notify patients of appointments, both written and verbally.
    • To provide a comprehensive administrative service to the medical and nursing teams…
    • Arrange appointments, room bookings and interpreter services as required.
    • Ability to maintain confidentiality and handle sensitive information appropriately.
    • Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes.
    • Support theatre scheduling as required.
    • Liaise with medical, nursing, and clinical staff regarding patient management.
    • Work with ward staff to ensure all relevant patient information is available…
    • Responsible for managing out-patient waiting lists, ensuring that the patient management system information is accurate and up to date to ensure waiting time…
    • Provide information on services, appointments, and pricing as required.
    • Respond to enquiries and direct them to the appropriate person or department.
    • Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £26,696 to £28,988 pro rata please note this salary is based on full-time hours; it will be pro…
    • The successful applicant must have a friendly welcoming manner, excellent communication and organisational skills and be able to work as part of a team.
    • Maintain proper documentation in the electronic medical record.
    • We look forward to welcoming an individual with good communication skills and computer literacy…
    • Happy to work independently and use their initiative.
    • The role is primarily for Saturdays but you must be flexible to cover staff holidays and absences…
    • Arrange appointments, manage incoming correspondence and update patient records accurately using practice systems.
    • To be intuitive and adapt your consultations with the patient around their preferences, for instance some may be nervous, some may want detail and others want…

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Job Post Details

Ward Clerkess/Receptionist/Clerical Officer - Emergency & Medical
NHS Scotland
 (part of NHS)
·
3.7
50 Netherton Street, Wishaw ML2 0DP
£26,696 - £28,988 a year
Fixed term contract
Apply on company site

Job details

£26,696 - £28,988 a year
Annual leave, Sick pay, Company pension
Fixed term contract
50 Netherton Street, Wishaw ML2 0DP

Full job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide a comprehensive administrative service to the medical and nursing teams within the ward environment

The working pattern for this role Tue & Thur 1200-1800 and Fri 1100-1700

Please note this is a fixed term post for 6 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In this key role, you will:

  • Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
  • Ensure availability of case notes at the time of patient admission, which may involve liaising with other hospitals.
  • Deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery.
  • Responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey

What You'll Bring:

  • Good basic education.
  • Basic understanding of office procedures.
  • Proficient in use of Software systems.
  • Good organisational and communication skills.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

  • Annual Leave - 35 days including public holidays
  • Generous NHS pension scheme
  • Annual incremental salary progression
  • Paid sick leave increasing with length of service
  • NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

  • Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Marc.Harrower@lanarkshire.scot.nhs.uk

If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on Gemma.Irwin@lanarkshire.scot.nhs.uk

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, righttowork requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.


This advert may close early if we receive a high number of applications, so we encourage you to apply early.

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