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Medical Receptionist jobs in Hawton

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    • An industry leading salary plus excellent bonus potential.
    • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the…
    • Manage appointments, patient enquiries and repeat prescription requests.
    • Use our clinical systems such as SystmOne to record and retrieve information.
    • View all Trent Valley Surgery jobs - Lincoln jobs
    • Salary Search: Medical Receptionist salaries in Lincoln
    • This is a varied role combining patient support, reception and administrative duties with assisting patients attending diagnostic imaging and other clinical…
    • Managing appointments using our clinical systems.
    • As a Medical Receptionist, you will play a key role in delivering excellent patient care and customer service…
  • View similar jobs with this employer
    • You’ll manage a high volume of inbound and outbound calls, emails, and webchats, booking appointments and offering solutions where needed.
    • Book appointments for patients, both urgent and routine.
    • Assist with the delivery of prescriptions after patient appointments.
    • Pay: Up to £12.81 per hour.
    • * Facilitating people to ‘speak up’ about concerns and acting upon them.
    • * Understand person-centred care and can demonstrate treating people as individuals…
    • Make/cancel appointments for patients, clinical staff and other members of the health care team on the clinical system.
    • Expected hours: 22.0 per week.
    • Part time, permanent contract, 30 hours per week.
    • Hours: 30 hours, 4 days per week.
    • Dental Receptionist and Decontamination Support Worker, Permanent, Part Time…
    • Ensuring compliance with National and Local Protocols - To, in line with local procedures , indicate if asked/required the potential wait times for appointments…
    • Checking Audiology clinics to ensure smooth and efficient patient flow.
    • Full time at 40 hours per week.
    • Eyecare and hearcare discounts for you and your family.
    • Answering all incoming calls in a friendly manner.
    • We're currently recruiting a friendly Receptionist to provide first-class reception service for Healthcare on…
    • To ensure that enquiries from patients are efficiently and courteously handled.
    • Be able to deal with anxious and demanding patients.
    • At least 1 Years experience coordinating people, schedules, appointments, workloads or services.
    • Every rota you build, every conversation you have and every…
    • Emailing, scanning and coding clinical correspondence.
    • Reception or customer care experience is essential as well as an excellent communicator both spoken and…

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Patient Advisor
Optical Express
·
3.1
Lincoln LN1 1XP
From £26,500 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £26,500 a year

Job type

Full-time

Benefits

Pulled from the full job description
Annual leave
Company pension

Full job description

JJob Title: Patient Advisor

Hours: Full-time

Location: Lincoln (40 Hours, must be available Saturdays)

Salary: From £26,500

Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK). As an entity, we treat more patients than all other private providers do put together. For close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland.

We are seeking Patient Advisors for our Lincoln clinic. This is a pivotal role in our business, with responsibility for delivering an outstanding and well-structured patient journey across our services. The role of a Patient advisor is to act as a support to our clinicians, whilst also carrying operational and commercial responsibilities.

Our Patient Advisors are the patients primary point of contact through all stages of the process from introduction to post operative follow up, they combine exceptional patient care and service delivery standards in line with high-end luxury purchases.

Main Responsibilities

  • Support Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.
  • Deliver warm, professional patient welcomes and manage first impressions.
  • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.
  • Support in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual.
  • Close consultation process and schedule surgery and aftercare.
  • Manage payment, finance and administrative booking requirements.
  • Meet and exceed individual commercial KPIs.

Experience/requirements

  • Previous experience of a patient facing role
  • Excellent communication and interpersonal skills
  • High attention to detail and organisational skills
  • Proficient with use of digital and diagnostic technology
  • Experience within healthcare or high-end retail would be preferred.
  • Strong commercial awareness.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 33 days annual leave*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

INDP

Pay: From £26,500.00 per year

Work Location: In person

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