Skip to main content
Post your CV and find your next job on Indeed!

Medical Receptionist jobs in Hemel Hempstead

Sort by: -
    • Arrange patient charts for next day appointments.
    • Your role will include reassuring nervous patients, making conversation with patients and making them feel…
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • Previous experience in a care coordination, scheduling, or administrative role would be would be advantageous but is not essential, as full training will be…
    • This is a varied role involving both dental nursing and reception duties, so we are looking for someone who is confident, organised and able to provide…
    • To support, mentor and develop trainee receptionists to enable them to reach their full potential and deliver training in line with business requirements,…
    • The successful candidate will be responsible for providing excellent customer service, scheduling appointments, managing patient records, and carrying out a…
    • Manage insurance and medical reports, using medi2data.
    • Two-week wait referral safety-netting and tracking.
    • As Practice Administrator, you'll be working with a…
    • This role offers an excellent opportunity to support a dynamic clinical team, deliver exceptional patient care, and ensure the smooth and efficient running of…
    • Full-time, permanent role (40 hours).
    • This role will primarily be on incoming calls with the occasional shift on reception desk.
    • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.
  • View similar jobs with this employer
    • Manage appointment scheduling efficiently using IT systems, ensuring optimal utilisation of the practice’s timetable.
    • Organising the daily workflow to ensure appointments run smoothly and efficiently.
    • Basic IT skills for managing electronic health records and appointment…
    • Manage appointment scheduling, cancellations, and reminders efficiently using practice management software (SOE).
    • Dental reception: 1 year (preferred).
  • View similar jobs with this employer
    • An industry leading salary plus excellent bonus potential.
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey.

People also searched:

nhs receptionist
medical secretary
retail assistant
sales assistant
medical receptionist
receptionist part time
retail

Job Post Details

Smile Clinic Group logo

Dental Receptionist/Qualified Dental Nurse - job post

Smile Clinic Group
Watford WD25 7NL
£13 - £14 an hour - Full-time

Job details

Pay

  • £13 - £14 an hour

Job type

  • Full-time

Location

Watford WD25 7NL

Benefits

Pulled from the full job description

  • Employee discount
  • Company events
  • Transport links

Full job description

Job Title: Dental Receptionist/Qualified Dental Nurse

Company: Smile Clinic Group

Job Location: Watford Smile Clinic

Employment Type: Full-time

Mondays - Saturdays (40 hours per week)

Watford Smile Clinic is part of Smile Clinic Group, a multi-award winning group of Dental Practices. It is a busy practice located in the town of London.

Join Our Team at Smile Clinic Group!

We are looking for a Dental Nurse, who is looking to transition to being a full-time Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills. You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians' diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments. You will be reporting to the Practice Manager. On occasion, there may be a requirement for you to cover as a dental nurse, therefore GDC registration is required.

This role requires someone who can start immediately and quickly adapt to a fast-paced environment.

Main Job Tasks, Duties and Responsibilities

  • greet patients
  • register new patients according to established practice protocols
  • assist patients to complete all necessary forms and documentation
  • verify and update patient information
  • inform patients of dental practice procedures and policy
  • move patients through appointments as scheduled
  • enter all relevant patient information into data system
  • maintain and manage patient records in compliance with privacy and security regulations
  • answer and manage incoming calls
  • respond and comply to requests for information
  • schedule patient appointments
  • confirm upcoming appointments and recalls according to practice protocol
  • check daily appointment schedule
  • arrange patient charts for next day appointments
  • fill in cancellations and no-shows
  • organise referrals to other specialists
  • dispatch lab work appropriately
  • collect and receipt payments from patients at time of treatment
  • inform patients of financial treatment plan options
  • arrange payment schedule with patients
  • prepare and mail billing statements
  • prepare claim forms for dental insurance
  • arrange supporting documents for insurance claims
  • sort and distribute incoming and outgoing post
  • monitor and maintain inventory of dental office supplies
  • update patient education materials
  • maintain a professional reception area
  • safeguard patient privacy and confidentiality

Education and Experience

  • general education degree or high school diploma
  • knowledge of dental terminology, procedures and diagnosis
  • knowledge of computer and relevant software applications
  • knowledge of general administrative and clerical procedures
  • working knowledge of dental insurance

Key Competencies and Skills

  • healthcare reception skills, ideally in dentistry
  • computer/IT skills
  • communication skills
  • information collection and management
  • planning and organizing
  • accuracy
  • customer service skills
  • team work
  • initiative
  • adaptability
  • confidentiality

About Us:

Smile Clinic Group is a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.

Key Benefits:

- Competitive salary with rapid growth potential

- Bonuses tied to clear KPIs for achieving targets

- Opportunity to work alongside a friendly and professional world-class team

- Annual training provided to all staff

- Ongoing support for personal and professional development

- Career advancement opportunities within our expanding organisation

- Substantial discounts on dental treatments for yourself

Why Choose Smile Clinic Group?

- Excellent team support from highly skilled professionals

- In-house training and growth opportunities

- All core CPD covered with Dentistry CPD

- Career progression pathways and opportunities for role diversification

- Access to Smile Perks, including:

- Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)

- Financial Discounts: Discounts on dental treatments for you

- Social & Team: Regular socials and team-building activities in a fun and energetic environment

- Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more

- Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services

Join Our Award - Winning Team Today!

If you're looking for a fulfilling career in dentistry with a dynamic and forward-thinking organisation, Smile Clinic Group could be the perfect fit for you. Apply now and embark on a journey of professional growth and personal satisfaction with us. We look forward to welcoming you to our team!

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Transport links

Pay: £13.00-£14.00 per hour

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Let Employers Find YouUpload Your Resume