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Medical Receptionist jobs in Hemel Hempstead

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    • Knowledge of EMIS (clinical system).
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    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • You will also be making appointments according to their recommended treatment plans for medical procedures and various consultations in person and over the…
    • Process incoming hospital letters and other correspondence.
    • NVQ Level 2 in Health and Social Care.
    • Provide secretarial support to GPs and the wider clinical…
    • We require a friendly and welcoming person who ideally has previous experience in clinical dentistry and has worked for a minimum of 5 years as a receptionist…
    • Experience within healthcare, private healthcare, or clinical environments.
    • Experience using CRM, rostering or clinical management systems.
    • To support, mentor and develop trainee receptionists to enable them to reach their full potential and deliver training in line with business requirements,…
    • Manage appointment scheduling, cancellations, and reminders efficiently using practice management software (SOE).
    • Dental reception: 1 year (preferred).
    • Process payments and handle administrative tasks with precision.
    • Previous experience in a customer service or receptionist role is desirable.
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
    • The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the…
    • GDC registered, as there may be the occasional opportunity to assist with nursing cover if required (this would be very rare).

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Job Post Details

Dental Receptionist - job post

Kings Road Dental Practice
Berkhamsted HP4 3BD
From £13 an hour - Permanent, Full-time

Job details

Pay

  • From £13 an hour

Job type

  • Permanent
  • Full-time

Location

Berkhamsted HP4 3BD

Benefits

Pulled from the full job description

  • Company pension
  • Company events

Full job description

Join our team today! We are excited to offer an amazing opportunity to join our growing team as a full-time dental receptionist. We are seeking an experienced individual with a professional demeanour and a growth mindset, to contribute to our practice's success.

Responsibilities:

  • Diary Management: Efficiently manage appointment schedules for the clinicians.
  • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
  • Payment Handling: Process payments accurately and efficiently, ensuring proper documentation.
  • Phone Management: Answer and direct phone calls professionally, maintaining a courteous and helpful demeanour.
  • Patient Journey: Ensure a seamless experience for patients from arrival to departure, addressing any queries promptly.
  • Administrative Support: Assist with various administrative tasks as needed to support the smooth operation of the dental practice.

Requirements:

  • Experience: Prior experience in a dental receptionist role is essential.
  • Communication Skills: Excellent communication and interpersonal skills, with a friendly and approachable manner.
  • Excellent spoken and written English with strong communication skills.
  • Professional, confident and personable manner, both in person and over the phone.
  • Organisational Skills: Strong organisational and multitasking abilities, with a keen eye for detail.
  • Customer Service: Commitment to providing exceptional customer service to patients.
  • Team Player: Ability to work effectively as part of a team in a fast-paced environment.

In return you'll receive the following benefits:

  • Quarterly bonus based on practice performance
  • Birthday off paid (if it falls on a working day)
  • Paid company events

Only shortlisted candidates will be contacted for further consideration. No sponsership can be offered for this role.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Benefits:

  • Company pension

Experience:

  • Dental Receptionist: 2 years (required)

Work Location: In person

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