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Medical Receptionist jobs in Hemel Hempstead

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    • You will contribute to the efficient day-to-day operations of the non-clinical aspects of the practice with particular focus on patient care, administration,…
    • Reception staff must not diagnose medical conditions, provide clinical advice or make decisions requiring clinical judgement.
    • Expected hours: 22.0 per week.
    • Answering any queries or questions from patients.
    • Processing and distributing incoming and outgoing mail.
    • Expected hours: 18.0 – 30.0 per week.
    • View all Peartree Group Practice jobs - Welwyn Garden City jobs
    • Salary Search: Administrator salaries in Welwyn Garden City
    • Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non…
    • As a Patient Coordinator, you help people navigate appointments and administrative processes with clear, considerate support.
    • To call patients to book initial appointments, Theatre and arrange follow up appointments.
    • To answer incoming calls in a professional manner and providing an…
    • Dental receptionist: 2 years (required).
    • Candidates with relevant general medical or healthcare reception experience may also be considered.
    • Track AWI stock, ensure clinical room standards, and handle client retention calls.
    • Maximise clinic efficiency through smart diary and booking management.
    • Experience using an electronic patient record or clinical management system; Semble experience would be advantageous.
    • Managing incoming and outgoing post.
    • Supporting our clinical team with basic laboratory preparation tasks when needed.
    • Managing appointment scheduling and keeping our diary running smoothly.
  • View similar jobs with this employer
    • This role is ideal for someone who thrives in a fast‑paced clinical environment, is highly organised, and takes pride in supporting high‑quality patient care…
    • Handling patient enquiries and supporting them through their journey.
    • Managing appointments and keeping the diary running smoothly.
    • Managing appointments and ensuring patients book their next appointment before leaving.
    • Dental receptionist: 1 year (preferred).
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • Booking, cancelling, and rearranging appointments.
    • Afternoon shifts (13.30pm to 18.30pm but exact hours to be confirmed).

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Job Post Details

Dental Receptionist
Obex Dental
·
3.8
9-11b LEYTON ROAD, Harpenden AL5 2HU
£12.75 - £15.00 an hour
Full-time
Apply now

Job details

£12.75 - £15.00 an hour
Full-time
9-11b LEYTON ROAD, Harpenden AL5 2HU

Full job description

Job title: Receptionist

Full Time

Location: Harpenden

Reports to: Receptionist

Overall job purpose:

To be responsible for the delivery of high-quality customer service to ensure that all patients have a pleasant and efficient experience from first to final contact with the practice. You will contribute to the efficient day-to-day operations of the non-clinical aspects of the practice with particular focus on patient care, administration, and clinical compliance.

The position is a key member of the non-clinical team and will proactively implement policies and procedures to ensure continual improvement of service which will encourage our patients to recommend us to others.

Critical responsibilities:

  • Deliver excellent customer service to patients and other visitors, ensuring the customer is at the heart of everything we do.
  • Proactively implement policies and procedures to ensure continual improvement of service.
  • Keep all non-clinical areas and all equipment as clean and tidy.
  • Carry out or organise routine planned preventative maintenance of all equipment within the practice.
  • Ensure the maintenance of the practice computer system and ensure records are accurately maintained and securely stored.
  • Assist with the induction and training of all team members.
  • Prepare management information e.g., daily appointment analysis

Actively support the wider work and initiatives of Obex and carry our any other duties as required by the role.

Skills and attributes

  • Excellent 'people' skills and communication skills
  • Demonstrable ‘can do’ attitude
  • Customer focused approach
  • Strong ability to manage competing priorities and projects
  • Excellent interpersonal skills and ability to build relationships
  • Demonstrable team working skills and a collaborative approach
  • Well-developed communication skills (oral and written)
  • Meticulous attention to detail
  • Enthusiasm to want to learn

Job Type: Full-time

Pay: £12.75-£15.00 per hour

Work Location: In person

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