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Medical Receptionist jobs in Henley in Arden B95

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    • Greeting patients with a warm welcome and guiding them through our patient journey with care and consideration and always striving for outstanding customer…
    • Manage patient arrivals and departures using the clinical system.
    • Maintain accurate patient records and update information on the clinical system.
    • View all Small Heath Medical Practice jobs - Birmingham jobs
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    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
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    • Our medical receptionist team are the first point of contact for patients and visitors to the practice both in person and on the phone.
    • Pay: £12.71 per hour.
    • To be responsible for contacting patients by telephone to remind them of pending appointments, changes and cancellations where possible re-negotiating…
    • Ability to remain calm when dealing with difficult or distressed people.
    • HOURS OF WORK: *Contractually 8.00am to 8.00pm Monday to Sunday, these positions are…
    • This is a fast paced, people centred role where no two days are the same, youll be the first point of contact for patients, support our clinical team, and keep…
    • Answer incoming calls, collect patient information, and book them into the appropriate service or clinic.
    • Schedule appointments for various services across the…
    • Ability to adapt quickly to changing priorities and handle sensitive information discreetly.
    • Manage appointment scheduling, cancellations, and reminders…
    • Manage appointment scheduling and calendar organisation efficiently.
    • Maintain organised records and filing systems both physically and digitally.
    • The medical receptionist is responsible for taking patient information, scheduling appointments and answering phone calls, so we are looking for an individual…
    • Managing appointments and assisting practitioners with bookings.
    • If you are interested in this position, please send your *CV and a short cover letter to email…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Are you proactive when you see something that is not working and can you anticipate the unspoken needs of other people knowing that the smallest details always…

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Job Post Details

Dental Receptionist - job post

Kenilworth Dental Practice
3.4 out of 5 stars
Kenilworth CV8 1JJ
Part-time, Full-time

Job details

Job type

  • Part-time
  • Full-time

Location

Kenilworth CV8 1JJ

Full job description

Full Part time Dental Receptionist

Kenilworth Dental Practice is an Award Winning Dental Practice with a great local reputation, a super friendly team and experienced and supportive Clinicians.

Our Practice:

  • A Team of Receptionists who all love their job – come and spend some time with us
  • Long standing Nurses, Receptionists, Hygienists and Associates who work together to provide great care for our patients
  • Long standing, lovely patients - take a read of our google reviews
  • A dedicated management structure to address and resolve issues that may arise, and assist with a smooth, efficient and enjoyable working day
  • Regular socials - The team are whisked away every Christmas to an amazing experience - We have dined in the Shard, competed in Crystal Maze and been serenaded to name but a few

Experience required:

  • Experience as a Dental Receptionist or Nurse is beneficial
  • Experience in customer service roles is essential

Job roles:

  • Greeting patients with a warm welcome and guiding them through our patient journey with care and consideration and always striving for outstanding customer service. As one of our longstanding and well-loved Reception team says “it’s all about being warm and friendly”
  • Answering the phone with excellent communication skills, answering queries with care and confidence.
  • Managing the appointment diary and patient appointments with attention to detail and following practice guidelines
  • Working cohesively with the Reception Team and the wider Clinical Team
  • Adapting to new ways of working
  • Assisting with marketing campaigns

Skills:

  • Articulate and friendly
  • Takes pride in developing good relationships with patients
  • Able to work in a fast-paced environment
  • Attention to detail
  • Working alongside a team of professionals to help deliver excellent care

Please email your CV together with answers to questions below to apply for this role.

Please answer the following question:

  • How would you provide excellent customer service in any role?
  • close date 3rd August

Experience:

  • Receptionist: 1 year (preferred)

Work Location: In person

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