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Medical Receptionist jobs in North Lanarkshire

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    • Schedule, reschedule, and coordinate patient consultations and surgical appointments using our Electronic Health Records (EHR) system.
    • Full time, permanent position, 40.5 hours per week to include one late evening per week and one Sat 8:30am-1pm per month.*.
    • Job Types: Full-time, Permanent.
    • Manage patient appointments, including scheduling, confirming, and rescheduling as necessary.
    • Ability to remain calm under pressure and handle sensitive…
    • View all Springfield Medical Practice jobs - Bishopbriggs jobs
    • Salary Search: Medical Receptionist salaries in Bishopbriggs
    • See popular questions & answers about Springfield Medical Practice
    • You should also be confident discussing appointments and general enquiries across our orthodontic and facial aesthetics services, while knowing when to refer…
    • The role involves supporting our GP with the preparation of medical reports, including reviewing medical records, typing and formatting reports, processing…
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • As our patients' first point of contact, you'll create a warm, welcoming experience for everyone who walks through the door.
    • Previous experience in a customer service, healthcare or NHS setting would be advantageous; however, full training will be provided.
    • Appointment Scheduling: Arrange and coordinate treatment appointments to ensure smooth and efficient patient flow.
    • Providing care: 1 year (preferred).
    • Knowledge of working with dental systems would be advantageous.
    • Excellent attention to detail and ability to use initiative.
    • Expected hours: 20– 40 per week.
    • The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing…
    • Booking and managing appointments to support the effective use of our clinicians' diaries.
    • Preparing surgeries appropriately for each clinical session and…
    • Provide patients with clear information about appointments, basic treatment processes and practice policies, referring clinical or complex queries to the…
    • Use clinical record systems to log referrals, discharges, and maintain clinic lists and appointments.
    • Contract: x2 Permanent Part Time positions available hours…
    • Use multiple CHG systems to book, re-schedule and cancel appointments.
    • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.

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Receptionist/Administrator
Dr Epameinondas Bonaros
Glasgow G41 1HH
£13,500 - £15,000 a year
Part-time
Apply now

Job details

£13,500 - £15,000 a year
Free parking, Company pension, Private medical insurance, On-site parking
Part-time
Glasgow G41 1HH

Full job description

Job Summary

We are seeking a dynamic and organized Receptionist/Administrator to join our team.

Reception & Patient Care Duties:

  • Greet visitors and clients warmly, directing them appropriately and ensuring a professional first impression
  • Manage phone calls, email inquiries, and patient callbacks promptly and professionally.
  • Schedule, reschedule, and coordinate patient consultations and surgical appointments using our Electronic Health Records (EHR) system.
  • Schedule appointments, meetings, and coordinate calendars for staff members
  • Process incoming and outgoing correspondence, including emails, mailings, and deliveries
  • Maintain the presentation and hygiene of reception and refreshment areas.

Administrative & Compliance Duties:

  • Maintain, update, and audit digital patient files
  • Assist with daily and weekly clinical administrative logs (e.g., environmental checks, consent logs, stock tracking).
  • Support the Clinic Manager with general office administration, file management, and supplier coordination.
  • Support administrative tasks such as filing, photocopying, scanning documents, and maintaining office supplies inventory
  • Assist with basic bookkeeping activities

Requirements & Qualifications

Essential:

  • Previous experience as a Medical Receptionist, Dental Receptionist, or Administrator in a private healthcare, aesthetic, or high-end service environment.

Desirable:

  • Knowledge or experience working within a Healthcare Improvement Scotland (HIS) or CQC-regulated clinic.
  • Basic understanding of cosmetic surgery or dermatology patient pathways.
  • Strong digital literacy with experience using Electronic Health Record (EHR) software (e.g., Cliniko) and Google Workspace / Microsoft Office.
  • Outstanding communication skills (verbal and written) with a compassionate, reassuring telephone manner.
  • Exceptional attention to detail and accurate data entry skills.
  • Thorough understanding of patient confidentiality, data protection (GDPR), and medical ethics.

Schedule & Hours

  • Hours: 20 hours per week (Part-time).
  • Shift Pattern: 4 hours daily.

Pay: £13,500.00-£15,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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