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Medical Receptionist jobs in Northampton

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Job Post Details

Medical Receptionist
Northampton NN3 8DW
£12.71 an hour
Part-time

Job details

£12.71 an hour
Part-time
Monday to Friday
Northampton NN3 8DW

Full job description

Job Overview

We are seeking a dynamic and friendly Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. If you thrive in a fast-paced setting and enjoy supporting healthcare delivery through organized and proactive communication, this opportunity is perfect for you!

The hours for this position are :

Monday -Friday between core hours of 8am and 6.30pm on a Rota basis

Responsibilities

  • Greet patients warmly upon arrival, ensuring they feel comfortable and valued from the moment they walk in
  • Schedule appointments accurately using our office management software, coordinating with medical staff to optimize daily flow
  • Answer incoming phone calls promptly, providing information or directing inquiries to the appropriate team members
  • Verify patient insurance details and update medical records to ensure accurate billing and documentation
  • Manage patient check-in and check-out processes efficiently, including collecting necessary forms and payments when applicable
  • Maintain a clean and organized reception area, ensuring all materials are stocked and accessible
  • Assist with administrative duties such as data entry, filing, faxing, and scanning documents to support clinic operations

Qualifications

  • Previous office experience or administrative experience preferred; familiarity with healthcare settings is a plus
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor
  • Strong organizational skills with attention to detail to handle multiple tasks effectively
  • Ability to work independently as well as part of a team in a lively environment
  • Proficiency in office software such as Microsoft Office Suite or similar programs
  • Ability to remain calm under pressure while managing busy reception duties

Join us in delivering outstanding patient care by ensuring every visitor feels welcomed and well-supported. We value energetic individuals who are eager to contribute their organizational talents to a compassionate healthcare environment!

Pay: £12.71 per hour

Work Location: In person

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