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Medical Receptionist jobs in Nottinghamshire

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    • This role would suit someone who enjoys helping patients, achieving targets and taking ownership of the full patient journey—from the first enquiry through to…
    • Experience using clinical or appointment booking software.
    • Booking, amending and coordinating appointments across a range of clinics.
    • View all AC MEDICAL SERVICES jobs - Colwick jobs
    • Salary Search: Medical Receptionist salaries
    • Booking, amending, and managing appointments using the clinical appointment systems, TTP SystmOne and Anima.
    • Answering incoming telephone calls and responding…
    • Making new and follow-up appointments.
    • The Practice Administration Assistant takes an active role in providing administrative support services to the patients…
    • Work with administrators to ensure appointment functionality across GPs, clinical staff, and reception/admin teams.
    • Take responsibility for key areas including:
    • Provide non-clinical information where appropriate, accurately document enquiries and escalate urgent concerns to clinical colleagues.
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Dental receptionist: 1 year (required).
    • This is a full-time position (5 days a week amounting to 38 hours).
    • A monthly attendance bonus scheme is also in place.
    • * Facilitating people to ‘speak up’ about concerns and acting upon them.
    • * Understand person-centred care and can demonstrate treating people as individuals…
    • Greet patients warmly and manage check-ins and appointments.
    • Schedule, cancel, and reschedule appointments efficiently.
    • 3 days per week, 9am - 5.30pm.
    • Providing a courteous and efficient appointments service, handling calls sensitively from clients (who may be in distress) or volunteers, and to arrange…
    • You will be responsible for booking appointments, managing home visit requests, monitoring patient flow, and ensuring an efficient appointment system.
    • Access to NHS Discounts via Bluelight (One off small fee every 2 years, see here for more info About Us | Blue Light Card).
    • Manage appointments, patient enquiries, and messages.
    • Call patients to advise on results or schedule follow-up appointments.
  • View similar jobs with this employer
    • You’ll manage a high volume of inbound and outbound calls, emails, and webchats, booking appointments and offering solutions where needed.

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Job Post Details

Treatment Coordinator - job post

dental care
60 High Street, Newark-on-Trent NG23 7LB
Full-time

Job details

Job type

  • Full-time

Location

60 High Street, Newark-on-Trent NG23 7LB

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Dental Receptionist & Treatment Coordinator

Salary: Competitive, depending on experience, with performance-related bonus opportunities

We are looking for a confident, organised and commercially minded Dental Receptionist and Treatment Coordinator to join our growing practice.

This is more than a traditional reception role. We are seeking someone who can provide an excellent patient experience, confidently discuss treatment options, follow up enquiries and help patients move forward with recommended treatment.

Key responsibilities

  • Welcoming patients and delivering excellent customer service
  • Managing telephone, email and online enquiries
  • Converting new-patient and treatment enquiries into booked appointments
  • Discussing treatment plans, fees, finance options and membership plans
  • Following up patients who have not yet booked their recommended treatment
  • Coordinating consultations and treatment appointments
  • Supporting dentists in presenting private treatment options
  • Monitoring enquiries, conversions and outstanding treatment plans
  • Helping to reduce diary gaps and improve appointment utilisation
  • Managing recalls, cancellations and short-notice availability
  • Building strong relationships with patients throughout their treatment journey
  • Supporting reception and general administrative duties

The ideal candidate

You will be:

  • Confident, friendly and professional
  • Comfortable discussing fees and high-value treatment
  • Naturally persuasive without using a hard-sales approach
  • Target-driven and motivated by achieving results
  • Excellent at building rapport and gaining patients’ trust
  • Organised, proactive and able to follow up consistently
  • Experienced in customer service, sales, hospitality, healthcare or treatment coordination
  • Comfortable working with performance targets and conversion figures
  • A strong communicator both face-to-face and over the telephone

Previous dental experience is desirable but not essential. Candidates with experience in sales, luxury retail, recruitment, property, hospitality, healthcare or other customer-focused industries are encouraged to apply.

What we offer

  • Competitive salary
  • Performance-related bonus opportunities
  • Full training in dental treatments, finance options and practice systems
  • Opportunities for career progression
  • A supportive and growing dental group
  • Staff dental benefits
  • A professional and friendly working environment

This role would suit someone who enjoys helping patients, achieving targets and taking ownership of the full patient journey—from the first enquiry through to completion of treatment.

To apply, please send your CV and a short covering letter explaining your experience in customer service, sales or treatment coordination.

Benefits:

  • On-site parking

Work Location: In person

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