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Medical Receptionist jobs in Nottinghamshire

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    • Manage appointments, patient enquiries and repeat prescription requests.
    • Use our clinical systems such as SystmOne to record and retrieve information.
    • View all Trent Valley Surgery jobs - Lincoln jobs
    • Salary Search: Medical Receptionist salaries in Lincoln
    • * Facilitating people to ‘speak up’ about concerns and acting upon them.
    • * Understand person-centred care and can demonstrate treating people as individuals…
    • This is a varied role combining patient support, reception and administrative duties with assisting patients attending diagnostic imaging and other clinical…
    • Managing appointments using our clinical systems.
    • As a Medical Receptionist, you will play a key role in delivering excellent patient care and customer service…
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    • Book appointments for patients, both urgent and routine.
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Medical Receptionist
Trent Valley Surgery
85 Sykes Lane, Lincoln LN1 2NU
£12.71 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£12.71 an hour

Job type

Part-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Sick pay
Free parking
Company pension
Free flu jabs
On-site parking

Full job description

Practice Receptionist

Employer: Trent Valley Surgery
Location: Saxilby
Contract: Permanent
Hours: 24 - 30 hrs per week
Salary: £12.71

Job Summary

We are a friendly, patient-focused GP surgery looking to recruit a Medical Receptionist who is flexible, reliable, enthusiastic and enjoys working in a busy, ever-changing customer service environment, supporting the smooth and efficient running of the practice. The successful candidate will work 24 - 30 hours per week Monday - Friday. The surgery is open from 7.45am - 6.30pm start and finish times will vary to cover the needs of the practice.

Previous medical receptionist/administrative experience is desirable not essential, as we can provide training for the right candidate.

The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager and assistant manager dependent on current and evolving practice workload and staffing levels:

You will be the first point of contact for patients and play a vital role in delivering a high standard of customer service whilst showing empathy and understanding.

All staff are required to comply with Practice policies.

All staff are required to complete mandatory E-learning training .

Main Duties of the Job

Responsibilities include and not limited to..

  • Provide a warm and professional welcome to patients both in person and on the telephone
  • Manage appointments, patient enquiries and repeat prescription requests
  • Ensure that patient confidentiality is maintained at all times
  • Use our clinical systems such as SystmOne to record and retrieve information
  • Process incoming and outgoing correspondence
  • Register new patients
  • Support the wider administrative and clinical team
  • Process repeat prescription and deal with prescription queries
  • Maintain an organised and efficient reception area
  • Scanning, photocopying and maintaining record accuracy

About You

Essential:

  • Excellent communication and customer service skills
  • Ability to remain calm, professional and compassionate under pressure
  • Strong organisational skills and attention to detail
  • Good IT skills and willingness to learn new systems
  • Reliable, punctual and able to work as part of a team

Desirable:

  • Previous experience working in a GP surgery or healthcare setting
  • Knowledge of clinical IT systems (EMIS/Vision/SystmOne)

Full training will be provided for the right candidate.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Free flu jabs
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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