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Medical Receptionist jobs in Shiney Row

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    • Booking in patients on the computerised appointments system.
    • Action outgoing/incoming calls to patients, hospital staff etc.
    • Collect fees for non-NHS services.
    • View all Birtley Medical Group Practice jobs - Birtley jobs - Medical Receptionist jobs in Birtley
    • Salary Search: Medical Receptionist 27 Hours per week (6 Month Fixed Term Contract) salaries
    • Dealing with all appointments and patient requests, ensuring that surgery time is effectively utilised, allocating pre bookable and urgent appointments…
    • Manage appointment scheduling efficiently using the practice management software, accommodating both patient needs and clinician availability.
    • Assist sonographers during ultrasound appointments.
    • Welcome and prepare patients for their appointments.
    • Prepare and maintain scan rooms and clinical equipment.
    • Dealing with ward requests and post operative appointments.
    • Assisting patients using the self check-in kiosks.
    • GREETING PATIENTS FACE TO FACE.
    • Liasing with the clinical team to ensure SLAs are met.
    • Preference given if good track record of working with a medical or other Database system and Online Diary…
    • Perform data entry and maintain accurate records in both digital and physical formats.
    • Work as an integral member of the Clinical Services team to ensure a high…
    • Manage appointment scheduling and cancellations efficiently.
    • Excellent communication skills, both written and verbal.
    • Training will be provided where necessary.
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    • A helpful, friendly, and professional manner with the ability to communicate with people in a variety of situations and from different backgrounds, by phone,…
    • Occasionally provide clinical coding of all patient records ensuring all medical history is coded accurately and entered into the clinical system.
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    • Duties will include processing admin support to the service, maintaining an electronic patient record system, maintaining spreadsheets, diary management, typing…
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    • This challenging and rewarding role consists of acting as the first point of contact for the service on reception, greeting patients and visitors, taking calls,…
    • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made…
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    • The role involves managing patient interactions both in person and over the telephone, making appointments, operating the practice recall system, and handling…

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Job Post Details

Medical Receptionist 27 Hours per week (6 Month Fixed Term Contract) - job post

Birtley Medical Group Practice
Birtley DH3 2QT
From £12.71 an hour - Part-time, Fixed term contract

Job details

Pay

  • From £12.71 an hour

Job type

  • Fixed term contract
  • Part-time

Location

Birtley DH3 2QT

Full job description

Birtley Medical Group are seeking a friendly, well-organised Medical Receptionist to join our team on a 27 hr per week fixed term contract. The ideal candidate will have experience in a patient-facing healthcare role and be committed to delivering excellent customer service. Strong communication, IT, and administrative skills are essential. Experience in General Practice and knowledge of EMIS Web are preferred but not essential. You must be able to work independently and as part of a multi-disciplinary team.

Working pattern

Mon

08:00 - 18:00

Tue 18th

09:00 - 18:00

Wed 19th

08:00 - 18:00

Main duties of the job

Provide efficient and effective reception and clerical support to the Practice

Book patients into the computerised appointment system

Issue repeat or pre-arranged prescriptions, sick notes, and completed medical reports

Collect fees for non-NHS services

Maintain discretion and confidentiality at all times

Deliver a high standard of customer care

Overview of our organisation

Birtley Medical Group is a busy medical practice with a practice population of approximately 15,500 patients.

We are committed to providing patients with the highest possible quality care. We provide modern healthcare facilities with a focus on continually improving the health of our local residents. We have a dedicated and professional team who are here to listen and provide patient centred care.

Our values are centred on three key themes of compassion, competence and community.

Job responsibilities

To provide administrative duties including but not limited to:

Processing patient registrations

Scanning and Read Coding incoming correspondence

Navigating software systems to identify results and support audit trails

Respond to telephone enquiries, faxes and emails promptly,

Action outgoing/incoming calls to patients, hospital staff etc.

To provide Receptionist duties including but not limited to:

Booking in patients on the computerised appointments system

Issuing (repeat or pre-arranged) prescriptions, sick notes, or completed medical reports

Collecting fees for non-NHS work

Answering all incoming calls in an efficient helpful manner, directing calls to the appropriate extension quickly and effectively

Dealing with hospital letters, reports, test results etc, according to protocol

Arranging home visits and arrange appropriate administration i.e. Notes summary, if required

Pay: From £12.71 per hour

Work Location: In person

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