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Medical Receptionist jobs in Stafford

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    • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
    • Maintain accurate patient records and manage billing processes efficiently.
    • You will ensure patients feel supported from the moment they call, guiding them through the booking process and helping them access the care they need.
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    • Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home…
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    • Involvement in carrying out hospital referrals, Advice and Guidance requests; Chase ups of clinical letters and appointments.
    • Coordinating appointments and diary management.
    • Keeping consult rooms clean, stocked, and ready for the next patient.
    • Calm, confident animal handling skills.
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    • Ensure that any pre-shift car inspections, both external and internal, are carried out to check for any damage and lack of cleanliness.
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    • To ensure patients are aware of rights to chaperone in any appointment.
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    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
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Job Post Details

Dental Receptionist (Part-Time) - job post

IZ Shah T/A Z Dental
Newport TF10 7EA
From £12.71 an hour - Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time

Location

Newport TF10 7EA

Full job description

Job Overview
We are seeking a friendly and efficient Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing administrative tasks in a busy dental practice. This role requires strong organisational skills and the ability to multitask effectively in a fast-paced environment.

Duties

  • Greet patients warmly and manage the reception area to ensure a welcoming atmosphere.
  • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
  • Handle patient inquiries and provide information regarding services, procedures, and policies.
  • Maintain accurate patient records and manage billing processes efficiently.
  • Coordinate with dental staff to ensure smooth operation of daily activities.
  • Process payments and manage insurance claims as necessary.
  • Keep the reception area tidy and organised, ensuring all necessary materials are stocked.
  • Assist with administrative tasks such as filing, data entry, and correspondence as required.

Requirements

  • Previous experience in an office or administrative role is highly desirable.
  • Excellent communication skills, both verbal and written, with a strong focus on customer service.
  • Strong organisational abilities with attention to detail to manage multiple tasks effectively.
  • Proficiency in using office software and dental practice management systems is an advantage.
  • Ability to work well under pressure while maintaining a positive attitude.
  • A professional appearance and demeanour that reflects the values of our practice.

If you are passionate about providing exceptional service in a dental environment and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Type: Part-time

Pay: From £12.71 per hour

Ability to commute/relocate:

  • Newport TF10 7EA: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Office Administration : 1 year (preferred)

Language:

  • English (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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