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    • To provide a comprehensive medical secretarial service to Consultants and supporting teams within designated speciality areas.
    • View all The Dudley Group NHS Foundation Trust jobs - Dudley jobs - Medical Secretary jobs in Dudley
    • Salary Search: Medical Secretary Oncology salaries in Dudley
    • See popular questions & answers about The Dudley Group NHS Foundation Trust
    • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms.
    • In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure a smooth flow of daily activities.
    • Has experience in a dental or healthcare setting.
    • Passionate about providing excellent patient care.
    • Adaptable and willing to learn.
    • Up to £100 annual bonus.
    • Previous recent (within the last 2 years) GP Practice experience (minimum of 1 year working as a GP Practice receptionist) and EMIS web clinical system…
    • Scanning, coding and filing post into clinical documentation system.
    • Booking, cancelling and amending patient appointments and dealing with patients on the…
    • He a lth Records Clerk’s role , provide patient case notes for patients appointments within the Trust , including emergency and elective appointments.
    • Effective communication skills are vital as you will on a daily basis dealing with telephone calls, booking , rescheduling and cancelling appointments ,…
    • Varied day to day tasks dealing with patient appointments and queries.
    • The post will involve a combination of patient contact (face to face and on the telephone…
    • It also includes several administration duties such as scanning and attaching patient documents to clinical records, meeting QOF targets and dealing with any…
    • Explain services, prices and booking processes clearly, referring clinical questions to a practitioner.
    • Proactively follow up enquiries and convert suitable…
    • Handle incoming calls and signpost them appropriately.
    • Schedule patient appointments accurately and appropriately.
    • Ability to follow procedures and protocols.
    • The post holder will be responsible for summarising and accurately coding relevant information from patient clinical records, processing incoming clinical…
    • Team(s) of both clinical and non-clinical nature, regularly using complex.
    • Appointments as well as for urgent appointments as necessary.

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receptionist
Medical Secretary Oncology
£28,392 - £31,157 a year
Full-time

Job details

£28,392 - £31,157 a year
Full-time
Dudley DY1 2HQ

Full job description

An exciting opportunity has arisen to join the Oncology team, supporting a busy Consultant and nursing team providing a high quality and specialist service to Oncology patients from Dudley and surrounding areas. We are seeking an experienced Medical Secretary to join this dynamic team, who is passionate about providing excellent secretarial services.

This post is 37.5 hours per week.

To provide a comprehensive medical secretarial service to Consultants and supporting teams within designated speciality areas. To work collaboratively with other medical secretarial colleagues to ensure clinical correspondence is produced and distributed with acceptable timescales. The post holder will carry out their duties as defined in this job description in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
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