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Medical Receptionist jobs in Stafford

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    • Duties will include answering the telephone, filing, using the Careflow and booking appointments.
    • You will be part of a group of employees which comprises of…
    • View all The Shrewsbury and Telford Hospital NHS Trust jobs - Telford jobs - Ward Clerk jobs in Telford
    • Salary Search: Ward Clerk - Paediatric Unit salaries in Telford
    • See popular questions & answers about The Shrewsbury and Telford Hospital NHS Trust
    • Previous experience as a Receptionist with a working knowledge of a hospital environment would be desirable.
    • The successful candidate will be the first point of…
    • The job will involve prioritisation of work, booking outpatient appointments, answering telephone queries, typing and liaising with GP Practices.
    • Work closely with Orthoptics to ensure appointments are available for patients as needed.
    • The postholder will also handle general administrative tasks such as…
    • Manage appointment scheduling, confirmations, and cancellations efficiently using practice management software.
    • Manage the reception area efficiently, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
    • Coordinating appointments and diary management.
    • Keeping consult rooms clean, stocked, and ready for the next patient.
    • Calm, confident animal handling skills.
    • Whilst there is a 2 shift per month minimum commitment, you will be able to opt in to a greater number of shifts up to a maximum of 37.5 hours/week.
    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.
    • Manage appointments, recalls, and the daily diary efficiently.
    • Process payments and NHS/private paperwork accurately.
    • Salary:* Competitive, based on experience.
    • Knowledge of clinical coding, referrals and general practice administration.
    • This is an excellent opportunity for someone with previous GP Practice experience…
    • Monitoring and actioning clinical correspondence, discharge summaries, and hospital communications as directed by clinicians.
    • Booking, amending and managing appointments.
    • Liaising with patients regarding appointments and treatment plans.
    • 88 Old Fallings Lane, Wolverhampton.
    • Work closely with clinical staff to support patient flow and coordination.
    • Assist with billing queries and payment procedures.
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    • Familiarity with appointment scheduling systems and electronic health records is advantageous.
    • Oversee appointment scheduling, cancellations, and patient…

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Job Post Details

Ward Clerk - Paediatric Unit - job post

The Shrewsbury and Telford Hospital NHS Trust
3.6 out of 5 stars
Telford TF1 6TF
£25,272 a year - Part-time
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Job details

Pay

  • £25,272 a year

Job type

  • Part-time

Location

Telford TF1 6TF

Full job description

An exciting opportunity has arisen to join our dynamic team within the Paediatric Unit.

The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Careflow and booking appointments.

Full training will be provided for the successful candidate.

The successful applicant will find this role challenging, exciting and rewarding. We look forward to welcoming you to our team and wish you every success.

  • Please note this vacancy may close early if a high number of applications are received*
The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Although primarily based within a particular area/ward, the postholder may be required to work anywhere in the trust to cover short term absence.

Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order.

Ensure identity bracelets available for nursing staff

Compile sets of required blank documentation for emergency patients.

You will be part of a group of employees which comprises of doctors, nursing staff, support staff and clerical/administrative staff who provide a high standard of service to children, young people and their families.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

For full duties and responsibilities please refer to the attached document entitled Job Description.
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