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Medical Receptionist jobs in Sutton Coldfield

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    • In this energetic position, you will serve as the bridge between patients and our dental professionals, guiding patients through their treatment plans,…
    • 3/4 days per week - variable.
    • Opportunity to build relationships with regular patients.
    • Job Types: Part-time, Permanent.
    • Liaise with internal operational teams to ensure seamless scheduling, diagnostics, followup appointments, and onward referrals.
    • Answering telephone calls, booking appointments and taking messages as required.
    • Using appointment systems to book appointments and recalls.
    • View all Wychbury Medical Group jobs - Cradley Heath jobs
    • Salary Search: Medical Receptionist salaries in Cradley Heath
    • Manage appointment scheduling and calendar organisation efficiently.
    • Maintain organised records and filing systems both physically and digitally.
    • Most of your time will be on reception: managing the phones, booking appointments, greeting patients, and walking people through consent and payment forms,…
    • The applicant must hold a Level 2 or 3 Health and Social Care Qualification, if the applicant holds a Level 2 then they must be willing to do a Level 3.
    • Part-time hours: 30 hours per week, plus holiday and sickness cover when required.
    • Expected hours: 30.0 per week.
    • Reliable and professional work ethic.
    • Coordinate with dental staff to confirm appointments and prepare patient charts for upcoming procedures.
    • In this vital role, you will serve as the first point…
    • Competent in typing accurately and at a reasonable speed.
    • Dental receptionist: 1 year (required).
    • Manage incoming and outgoing correspondence.
    • To provide telephone support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams,…
    • Working knowledge of EMIS computer system is desirable.
    • Knowledge of General Practice and NHS system is desirable.
    • Able to work flexible hours as required.
    • We are a supportive and friendly team with a patient focused ethos, our team includes 1 Partner 4 Salaried GPs, 2 Practice Pharmacists, 1 Advanced Care…
    • A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and…
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…

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Job Post Details

Dental Treatment Coordinator - job post

Sutton Smile Spa
Sutton Coldfield
From £15 an hour - Full-time

Job details

Pay

  • From £15 an hour

Job type

  • Full-time

Location

Sutton Coldfield

Benefits

Pulled from the full job description

  • Free parking
  • On-site parking

Full job description

Job Overview

Join our dynamic healthcare team as a Dental Treatment Coordinator, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient care. In this energetic position, you will serve as the bridge between patients and our dental professionals, guiding patients through their treatment plans, scheduling appointments, and ensuring a smooth, positive experience from start to finish. Your proactive approach will help foster trust and confidence, making every patient feel valued and cared for. This paid position offers an exciting opportunity to grow within a supportive enviroment.

Responsibilities

  • Greet patients warmly and create a welcoming atmosphere that encourages open communication
  • Explain treatment options clearly, answering questions to ensure patient understanding and comfort
  • Schedule appointments efficiently, coordinating with the dental team to optimize daily operations
  • Verify insurance coverage and assist patients with financial arrangements to facilitate treatment acceptance
  • Follow up with patients regarding upcoming treatments or financial concerns to promote ongoing engagement
  • Maintain accurate patient records and documentation in compliance with privacy regulations
  • Collaborate closely with dental staff to ensure seamless patient flow and exceptional service delivery

Requirements

  • Prior experience working in an office environment, demonstrating strong organizational and multitasking skills
  • Excellent communication skills, both verbal and written, with a friendly, professional demeanor
  • Ability to handle sensitive information discreetly while maintaining transparency with patients
  • Strong attention to detail to accurately manage scheduling, billing, and recordkeeping tasks
  • Ability to work efficiently in a fast-paced setting while maintaining a positive attitude
  • A proactive mindset with the willingness to learn about dental procedures and insurance processes
  • Flexibility to adapt to changing priorities and support team needs as required

This role is perfect for motivated individuals eager to make a meaningful impact in patients’ lives while developing valuable skills in the dental healthcare industry. Join us and be part of a vibrant team committed to delivering outstanding care with energy and professionalism! Previous experience is a must.

Pay: From £15.00 per hour

Expected hours: 40.0 per week

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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