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Medical Receptionist jobs in Sutton Coldfield

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    • Entering and maintaining accurate patient records across our practice management system and hospital systems.
    • This is a full-time, office-based role supporting…
    • Our practice is made up of a clinical team comprising 5 GP Partners, 9 Salaried GP's, 1 Paramedic, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 1 Nursing…
    • View all PRIORY MEDICAL CENTRE jobs - Warwick jobs - Administrator jobs in Warwick
    • Salary Search: Medical Administrator salaries in Warwick
    • Scanning, coding and filing post into clinical documentation system.
    • Booking, cancelling and amending patient appointments and dealing with patients on the…
    • Schedule appointments and manage the appointment calendar.
    • 15 hours per week, with a mixture of morning and afternoon sessions throughout the week.
    • Assist in scheduling appointments and meetings related to referrals.
    • Excellent communication skills, both written and verbal.
    • Pay: £30,000.00 per year.
    • Perform administrative tasks such as scheduling appointments and managing patient records.
    • The ideal candidate will support the Chiropractor in providing…
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • An understanding of the practice clinical system.
    • Monitor NHS activity lists on NHS booking system.
    • GP surgery: 2 years (required).
    • Scheduling and confirming appointments both in person and over the phone.
    • Supporting clinical staff with general administrative tasks.
    • Pay: £12.71 per hour.
    • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
    • Assist patients with any queries they may have.
    • Conducting calls to new patients to confirm upcoming appointments.
    • Conducting calls to no-show appointments and reschedule as needed.
    • Confident and comfortable speaking to people on the telephone.
    • Maintaining accurate records of calls, appointments and patient information.
    • To provide telephone support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams,…
    • The Medical Secretary will provide an efficient and professional administrative service to our clinical team, helping to ensure referrals, correspondence,…
    • Working knowledge of EMIS computer system is desirable.
    • Knowledge of General Practice and NHS system is desirable.
    • Able to work flexible hours as required.

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Medical Administrator
Medmin Ltd
Oldbury B68 0NP
£24,420 - £25,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£24,420 - £25,000 a year

Job type

Full-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Annual leave
Company pension
Private medical insurance

Full job description

Job Title: Medical Administrator, Private Practice

Company: Medmin Ltd

Location: Birmingham (fully office based)

Job Type: Full Time, Permanent

Hours: 37.5 hours per week

Salary: Competitive, please state expectations on application

About Medmin

Medmin is one of the UK's leading private practice management companies, supporting over 100 consultants across a wide range of specialties. We handle everything our consultants need to run a successful private practice, from diary management and patient bookings to billing, correspondence, and compliance, so they can focus entirely on their patients.

We are a growing, ambitious business and we are building something special. We are looking for people who want to be part of it.

We invest heavily in our team. We believe that when our people are supported, trained, and given real opportunities to grow, everything else follows. If you are looking for a role where you will be valued from day one, where your development matters, and where there is a genuine path forward, Medmin could be the place for you.

The Role

We are looking for a Medical Administrator to join our team in Birmingham. This is a full-time, office-based role supporting a portfolio of consultants across a range of clinical specialties.

You will be the first point of contact for patients, managing appointments, handling enquiries, processing referrals, and keeping our systems accurate and up to date. Our administrators support consultants across multiple specialties and need to be comfortable switching between different tasks, systems, and clinical contexts at pace. No two days are the same and the work is genuinely varied, interesting, and meaningful.

You do not need a medical background to apply. If you are organised, personable, a clear communicator, and take pride in doing things properly, we will teach you everything else.

What You Will Be Doing

  • Delivering excellent customer service to patients, carers, GPs, and hospital teams at every interaction
  • Managing patient appointments and consultant diaries across multiple specialties
  • Answering inbound calls from patients, GPs, and hospital teams professionally and efficiently
  • Processing GP referrals and insurer pre-authorisations
  • Entering and maintaining accurate patient records across our practice management system and hospital systems
  • Supporting the medical secretarial team with correspondence and post-clinic administration
  • Handling patient payment queries and processing fees in line with our procedures
  • Switching fluidly between tasks, specialties, and priorities as the demands of the day require
  • Working as part of a collaborative team under the guidance of your Team Leader

What We Are Looking For

  • A genuine commitment to excellent customer service, our patients deserve the best and so do our consultants
  • Excellent telephone manner and communication skills
  • The ability to work across multiple specialties and adapt quickly as priorities change
  • Strong attention to detail, accuracy matters in everything we do
  • Organised, reliable, and able to manage a busy and varied workload
  • Confident with computer systems, we will train you on ours
  • A professional, warm, and patient-centred approach
  • Someone who takes pride in their work and wants to grow

Previous experience in a medical, dental, legal, or similar professional services environment is an advantage but not essential. We welcome applications from candidates who are looking to move into private healthcare administration for the first time.

What We Offer

  • 37.5 hours per week, Monday to Friday, office based in Birmingham
  • 25 days annual leave plus bank holidays
  • Workplace pension scheme on successful completion of your three-month probationary period
  • A structured 12-week induction and training programme, you will never be thrown in at the deep end
  • Real career progression, we promote from within and actively develop our people
  • A friendly, supportive team environment where your contribution is noticed and valued
  • The opportunity to be part of a growing company at an exciting stage of its development

Our Culture

We are building a team that genuinely enjoys coming to work. We are professional, we have high standards, and we take our responsibilities to patients and consultants seriously. We also look after each other, celebrate success, and make Medmin a place people want to stay.

We are not looking for someone to fill a seat. We are looking for someone who wants to build a career with us.

How to Apply

Send your CV and a brief covering note telling us why you would be a great fit for Medmin. We review all applications and will be in touch promptly.

We look forward to hearing from you.

Pay: £24,420.00-£25,000.00 per year

Benefits:

  • Company pension

Language:

  • English (required)

Work Location: In person

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