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Medical Receptionist jobs in Swindon

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    • Collaborate with medical staff to ensure efficient patient flow.
    • Answer phone calls, schedule appointments,and manage patient inquiries.
    • View all Old Town Surgery jobs - Swindon jobs - Medical Receptionist jobs in Swindon
    • Salary Search: Medical Receptionist/Administrator salaries in Swindon
    • The unit can be very busy and challenging at times, so you will need to have a degree of resilience and be able to work well under pressure, though full support…
    • Strong knowledge of medical terminology and clinical correspondence formatting.
    • Coordinate with hospital departments (e.g., bookings, theatre, billing) to…
    • Schedule and confirm appointments, ensuring optimal utilisation of the dentist's time.
    • Process payments and manage billing inquiries efficiently.
    • Taking ownership of tasks and patient queries from start to finish, keeping track of outstanding actions and following them through without needing repeated…
    • We are looking for someone who has experience in a similar role; has a can do attitude and is used to working with the general public.
    • Booking, amending, and checking-in patient appointments.
    • The post holder will ensure effective and timely communication with all members of the Primary…
    • Working with the Triaging GP to allocate appointments to patients via our online system.
    • Answering phone calls and transferring them as necessary.
    • Booking, amending and cancelling appointments in line with practice policies.
    • Supporting clinical and administrative teams with associated tasks, as required.
    • Be prepared to learn how to use the Surgery’s clinical system, EMIS.
    • Work approximately 3 or 4 Saturday mornings per year as part of the Saturday reception rota…
    • We will consider part time, or full time hours but the successful applicant must be available to work alternative Saturday mornings.
    • To have a full understanding of the pathways and resources needed for various clinic appointments e.g. whether a dual appointment is required (parallel…
    • Triage the impact of emergency appointments, contacting clients and rearranging as needed.
    • Previous veterinary receptionist experience is desirable.
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    • Financial Coordination: Providing patients with clear and accurate explanations of treatment costs, payment options, and helping them navigate financial…
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    • A genuinely caring person who enjoys helping people and building trust.
    • Stay in touch with patients who are considering treatment and support them when they're…

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Medical Receptionist/Administrator
Old Town Surgery
Swindon SN1 4GB
£12.82 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£12.82 an hour

Job type

Part-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Company pension
On-site parking

Full job description

Job Overview

We are seeking a detail-oriented and organised individual to join our team as a Medical Receptionist/Administrator. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring smooth operations in our GP Surgery.

Responsibilities

-Greet patients and visitors in a professional and friendly manner

-Answer phone calls, schedule appointments,and manage patient inquiries

-Verify patient information, update records, and maintain confidentiality

-Assist with administrative tasks

-Communicate with other healthcare providers

-Ensure the waiting area is clean and comfortable for patients

-Collaborate with medical staff to ensure efficient patient flow

Qualifications

-GCSE English & Maths Level C required as minimum

-Previous experience in a medical office or customer service role preferred

-Proficient in using office software MS Windows 10

-Excellent communication and interpersonal skills

-Strong attention to detail and organisational abilities

-Ability to multitask and prioritize tasks effectively

-Knowledge of medical terminology is a plus

Hour:-Monday-Friday 3.00pm-6.30pm

Please do not apply for this role unless these hours are suitable for you as unfortunately the hours stated are not flexible.

Previous applicants need not apply.

Job Type: Part-time

Benefits

-Company pension

-On-site parking

Education

-GCSE or equivalent (preferred)

Experience

-Medical Receptionist; 1 year (preferred)

Work Location: In person

Pay: £12.82 per hour

Expected hours: 17.5 per week

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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