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Medical Receptionist jobs in Swindon

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    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • View all Dentalcare Group jobs - Swindon jobs - Dental Receptionist jobs in Swindon
    • Salary Search: Full-Time Dental Receptionist - West Swindon salaries in Swindon
    • See popular questions & answers about Dentalcare Group
    • Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or…
    • Strong knowledge of medical terminology and clinical correspondence formatting.
    • Coordinate with hospital departments (e.g., bookings, theatre, billing) to…
    • Supporting the clinical team to ensure the smooth running of appointments.
    • Managing patient appointments and maintaining an organised appointment diary.
    • We may use the services of a data processor to assist us with some of our data processing, but this is done under a contract with direct instruction from us…
    • Typing medical letters, referrals, reports and other clinical documentation.
    • Booking and coordinating patient appointments.
    • Handling incoming telephone calls and patient enquiries.
    • Welcoming patients and visitors in a warm and professional manner.
    • ✅ Strong people management and leadership skills.
    • Work in partnership with the Reception Manager and Team Leaders to ensure smooth day-to-day operations.
    • We will consider part time, or full time hours but the successful applicant must be available to work alternative Saturday mornings.
    • Be prepared to learn how to use the Surgery’s clinical system, EMIS.
    • Processing referrals, managing incoming and outgoing correspondence, handling patient…
    • Booking, amending and cancelling appointments in line with practice policies.
    • Supporting clinical and administrative teams with associated tasks, as required.
  • View similar jobs with this employer
    • In this vital role, you will manage patient appointments, handle administrative duties, and ensure smooth clinic operations.
    • The role involves extensive use of clinical systems, telephony and digital tools, so excellent IT skills and confidence using computers are essential, alongside…
    • Booking, amending and cancelling appointments using SystmOne and Anima.
    • Handling prescriptions and clinical correspondence in accordance with practice…
    • Answering patient queries such as explaining and providing access to their medical records.
    • Reading clinical discharge letters and coding the relevant…

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Full-Time Dental Receptionist - West Swindon
Dentalcare Group
·
3.4
Swindon
Full-time
Apply now

Job details

Pay information not provided
Full-time
Swindon

Full job description

Discover your smile, come work with us!

Here at Dentalcare Group, we are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare West Swindon. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care.


About The Role

  • Hours - We are looking for an applicant who can work 36.5 hours per week
  • Payment: negotiable, dependant on experience
  • Training on our systems and guaranteed support to help you progress in your career
  • Newly refurbished practices with the latest equipment and technology
  • Up to 28 days holiday (including bank holidays)
  • We are a recognised Investors in People company
  • Team social events
  • Immediate start
Key responsibilities
  • Welcome visitors, residents, families and staff in a friendly and professional manner.
  • Answer and direct telephone calls and respond to enquiries appropriately.
  • Manage reception duties and ensure the front desk is kept organised and welcoming.
  • Maintain accurate records and assist with general administration.
  • Receive and distribute correspondence, deliveries and messages.
  • Liaise effectively with staff, residents, families and external professionals.
  • Maintain confidentiality and follow company policies and procedures.
  • Support the wider team with administrative tasks when required.
  • Prioritise workload effectively and remain calm during busy periods.


About You

  • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience
  • A committed and hardworking individual who has the drive to succeed
  • Able to work calmly and effectively under pressure.
  • Discreet and respectful when handling confidential information.
  • You will have completed a Secondary / GCSE or similar qualification
  • SOE experience is preferred but not essential
  • Computer skills are essential


About Us

Dentalcare staff are the key to our success and we offer a great place to work in return. Employees joining Dentalcare have the benefit of tailored induction, ongoing career development and dedicated support from their managers and directors. Every encouragement is given to staff to build additional knowledge. We believe good clinical, or corporate governance is vital for patients but can be as valuable to employees.

We are looking to elevate people with experience into suitable jobs within the dental industry and you'll find were a friendly and professional company you'll be keen to be associated with.

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