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Medical Receptionist jobs in Theale

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    • Working with the Triaging GP to allocate appointments to patients via our online system.
    • Answering phone calls and transferring them as necessary.
    • Answering patient queries such as explaining and providing access to their medical records.
    • Reading clinical discharge letters and coding the relevant…
    • General job description - assisting patients at reception and on the phone, booking appointments, managing Dentist diaries, working with the Nursing team, cash…
    • Work with patients identified as having complex needs to review existing anticipatory care plans or co-create new ones in collaboration with clinical teams.
    • The role is varied and includes dealing with patients at the front desk, booking appointments, dealing with hospital referrals, answering the phones, changing,…
    • Proficiency in using new computer systems / platforms for client communication, scheduling appointments and record management is essential.
    • Follow up with assigned GPs on Death Reporting ensuring the spreadsheet is completed in a timely manner before the clinical meetings each week.
    • This is a fantastic opportunity for someone with strong customer service and administrative experience who enjoys working with people and thrives in a fast-…
    • Supporting the clinical team with admin tasks.
    • Manning incoming telephone lines for queries and appointment bookings.
    • NHS pension scheme with life insurance.
    • Experience handling appointments, bookings and patient or customer enquiries.
    • Oversee appointment scheduling, patient registration, invoicing and end-of-day…
    • An industry leading salary plus excellent bonus potential.
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey.
    • Identify and engage patient advocates for both products and services.
    • You will manage your own database of patients, conducting regular check-ins to ensure they…
    • Booking and scheduling outpatient appointments and investigations in coordination with PCCs and secretarial staff.
    • Full training will be provided.
    • Use of clinical IT system to manage patient records and appointments.
    • Schedule and manage patient appointments.
    • Ability to work effectively as part of a team.
    • Liaising professionally with patients, medical secretaries, hospital teams, insurers, and consultant anaesthetists.
    • 3 days per week (22.5 hours total).

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Job Post Details

Medical Receptionist - job post

Eastfield House Surgery, Newbury RG14
6 St. Johns Road, Newbury
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

6 St. Johns Road, Newbury

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

We have an exciting opportunity for a Medical Receptionist to join our friendly, supportive team at Eastfield House Surgery. The role is interesting and challenging, with great deal of job satisfaction. We are expanding our existing team due to the continuing population growth within our practice boundary.

You will working alongside our teams of GPs, Nurses, Pharmacists, Paramedics and Administrative Staff to provide our patients with the very best care.

The hours are part-time; however, we do require flexibility to work additional hours for holiday or sickness cover when required and occasional Saturdays for our extended hours service which includes Covid and Flu vaccinations.

Applicants should have:

  • A friendly and approachable manner, with confident communication skills, both verbal and written
  • The ability to stay calm under pressure and to be able to multi-task in a fast-paced environment
  • Good administrative, IT and keyboard skills are essential – EMIS and other medical IT systems training will be provided
  • A proven track record in confidentiality, flexibility, and reliability
  • A willingness to adapt to the changing working practices of a busy medical environment
  • Previous experience in a healthcare setting would be an advantage, but not essential as full training can be provided to the right candidate.

In return we can offer you:

  • Supportive and friendly team
  • Competitive rates of pay
  • Generous holiday package
  • NHS Pension
  • Uniform

Job Duties:

  • Greeting and welcoming visitors
  • Working with the Triaging GP to allocate appointments to patients via our online system
  • Managing correspondence
  • Carrying out requests from management as needed
  • Answering phone calls and transferring them as necessary

Financial Duties:

  • Processing payments

Weekly hours: We operate two daily shifts. Your hours will be advised but could include a mix of morning and afternoon shifts during the working week. Our morning shift is 8am-1pm and the afternoon shift is 1pm to 6.30pm.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Newbury, Berkshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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