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    • Working with the Triaging GP to allocate appointments to patients via our online system.
    • Answering phone calls and transferring them as necessary.
    • You will ensure that patient referrals are correctly typed and sent to the appropriate hospital or community setting.
    • Maintaining accurate patient records and entering information onto the clinical system.
    • Coordinating appointments, investigations, referrals and follow-up.
    • View all Goring & Woodcote Medical Practice jobs - Reading jobs - General Assistant jobs in Reading
    • Salary Search: General Practice Assistant (GPA) salaries in Reading
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • Checking & making/changing appointments when necessary.
    • Dealing with any complaints that may arise to the best of your ability before passing to a higher member…
    • Setting up and booking e-Referrals.
    • Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required.
    • MINIMUM 2 YEAR GP RECEPTIONIST experience with a focus on customer service or reception duties in a healthcare setting preferred - DEAL BREAKER.
    • Coordinate with medical staff to ensure smooth patient flow and timely consultations.
    • You will be the first point of contact for patients, providing exceptional…
    • Utilise technology such as digital triage and automation to manage appointments, handle enquiries, and embed a culture of care navigation, providing guidance…
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    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the Practice Manager and clinical team with the smooth running of…
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    • You will be working 25hrs per week, Monday - Friday 4pm - 9pm (these hours are non-negotiable).
    • Promote the safety & security of all site users and ensure all…
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    • Approve electronic bookings received via the relevant system and update any booking received via email.
    • Maths, English GCSE at grades A to C or equivalent…
    • If you enjoy working in a role that involves liaising with patients, clinical staff and colleagues, while also using your own initiative and excellent…
    • To monitor IT systems and provide IT support for the ward staff and clinical team.
    • We are searching for someone who is patient focused, striving to give every…
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…

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Medical Receptionist
Eastfield House Surgery, Newbury RG14
6 St. Johns Road, Newbury
From £12.71 an hour
Part-time, Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £12.71 an hour

Job type

Part-time
Permanent

Benefits

Pulled from the full job description
Free parking
Company pension
On-site parking

Full job description

We have an exciting opportunity for a Medical Receptionist to join our friendly, supportive team at Eastfield House Surgery. The role is interesting and challenging, with great deal of job satisfaction. We are expanding our existing team due to the continuing population growth within our practice boundary.

You will working alongside our teams of GPs, Nurses, Pharmacists, Paramedics and Administrative Staff to provide our patients with the very best care.

The hours are part-time; however, we do require flexibility to work additional hours for holiday or sickness cover when required and occasional Saturdays for our extended hours service which includes Covid and Flu vaccinations.

Applicants should have:

  • A friendly and approachable manner, with confident communication skills, both verbal and written
  • The ability to stay calm under pressure and to be able to multi-task in a fast-paced environment
  • Good administrative, IT and keyboard skills are essential – EMIS and other medical IT systems training will be provided
  • A proven track record in confidentiality, flexibility, and reliability
  • A willingness to adapt to the changing working practices of a busy medical environment
  • Previous experience in a healthcare setting would be an advantage, but not essential as full training can be provided to the right candidate.

In return we can offer you:

  • Supportive and friendly team
  • Competitive rates of pay
  • Generous holiday package
  • NHS Pension
  • Uniform

Job Duties:

  • Greeting and welcoming visitors
  • Working with the Triaging GP to allocate appointments to patients via our online system
  • Managing correspondence
  • Carrying out requests from management as needed
  • Answering phone calls and transferring them as necessary

Financial Duties:

  • Processing payments

Weekly hours: We operate two daily shifts. Your hours will be advised but could include a mix of morning and afternoon shifts during the working week. Our morning shift is 8am-1pm and the afternoon shift is 1pm to 6.30pm.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Newbury, Berkshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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