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Medical Receptionist jobs in West Sussex

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    • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general…
    • Schedule appointments and manage the appointment book efficiently.
    • Proficiency in computer software, including appointment scheduling systems.
    • Setting up and booking e-Referrals.
    • Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required.
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • The successful candidate will be confident using clinical systems and Microsoft Office applications, possess strong communication skills, and work effectively…
    • Maintaining and monitoring the Practice appointments system.
    • Processing personal and telephone requests for appointments, home visits and telephone…
    • Manage front desk operations, including scheduling appointments and maintaining an efficient booking system and visitor logs.
    • Working within a fast-paced, high-volume dermatology service managing approximately 200,000 patient appointments each year across the Southeast, the post holder…
    • Dental receptionist: 1 year (preferred).
    • Part time position (4 days / week).
    • Our fully private practice in the heart of Storrington, West Sussex is looking for…
    • Problem Solving: Strong negotiation and conflict-resolution skills, with the ability to think on your feet to retain patients and able to handle difficult…
    • You should have experience using clinical assessment, history-taking, evidence evaluation and professional judgement within your current or previous clinical…
    • Processing information, both electronically and in hard copy, onto the practice's clinical system.
    • This is an excellent opportunity for someone with previous…
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • Manage appointment scheduling, confirmations, and cancellations.
    • Process patient payments and manage billing inquiries.
    • Customer service: 1 year (required).
    • Reception cover, face to face and over the telephone, arranging appointments, taking payments, replying to emails, letters and text messages, rearranging…

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Job Post Details

Dental Receptionist - job post

Dental Clinic
Hove
£15 an hour - Part-time

Job details

Pay

  • £15 an hour

Job type

  • Part-time

Location

Hove

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

· Answering queries ensuring an exceptional patient journey both in person and over the phone

· Booking and rearranging appointments in the most efficient manner using a diary-management system

· Taking payments

Key skills and experience:

  • Excellent customer service, communication, and interpersonal skills, ideally gained in a front of house customer facing role
  • Strong attention to detail
  • High level of organisation
  • An excellent team player
  • Positive nature - able to adapt and take on change easily
  • Responsible and reliable with a strong work ethic
  • Able to use IT and computer-based systems
  • Willingness to learn and develop your skills
  • Prior experience in a dental/medical background (desirable)
  • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general administrative work and any other duties as required
  • Personable and well presented
  • Confident in reception role
  • Strong communication skills
  • Striving for outstanding customer service
  • Able to work using own initiative, as well as part of a team.
  • Managing the appointment diaries and patient appointments with attention to detail and following practice guidelines.
  • Highly motivated, reliable, flexible, and organised

Job Types: Part-time

Salary: £15.00

Schedule:

  • Only Saturdays 08:45-13:45 (5 hours)
  • There is scope in future for increasing hours/days by adding a weekday should candidate be interested in this.

The ideal candidate must be able to communicate effectively with staff and patients, be computer literate and able to work under pressure.

The role will include working as part of the front of house reception team

Previous dental reception training would be an advantage, but not essential, as full training will be given.

If you have experience as a dental nurse or are currently a dental nurse, this will be a huge advantage.

Experience:

  • Receptionist: 1 year (necessary)

Job Type: Part-time

Pay: £15.00 per hour

Expected hours: 5.0 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • dental/medical receptionist: 1 year (required)

Work Location: In person

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