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Medical Receptionist jobs in Woking

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    • Post operative phone calls the following day to ensure the patient is well and doesn’t have any questions.
    • First port of call for patients to greet when they…
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • Chasing appointments, investigations and outstanding information.
    • About the Role*As a Medical Secretary, you will provide comprehensive administrative support…
    • The role will develop to include some treatment coordinator duties including: managing new patients and incoming enquiries, explaining treatment plans and…
    • Experience handling appointments, bookings and patient or customer enquiries.
    • Oversee appointment scheduling, patient registration, invoicing and end-of-day…
    • Using clinical systems and digital tools to update records accurately.
    • Assisting the wider practice team to ensure smooth day‑to‑day operations.
    • Liaising with the clinical team to ensure smooth daily operations.
    • Managing the clinic diary to ensure efficient scheduling.
    • Using computer systems to maintain records of appointments, financial transactions and other administrative duties.
    • Adequate knowledge of IT systems (required).
    • We will be using integrated systems to aid this process; Surgery Connect being our chosen telephone system which integrates with our patient database EMIS; and…
    • Working closely with clinicians and colleagues to ensure the smooth running of the practice.
    • Occasional participation in a rotating Friday shift (11:00am – 6:…
    • Confident with dealing with different people on a daily basis.
    • A fully digital and computerised dental practice with a variety of clinical disciplines that…
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • You will be the first point of contact for new patient enquiries, responsible for handling incoming leads, guiding patients through treatment options, and…
    • You will be the first point of contact for patients, responsible for managing appointments, supporting the clinical team and ensuring a seamless patient journey…
    • Alert patients to any delays in advance if possible or on arrival; ringing through to the clinician to let them know their next patient is waiting as per the…

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Job Post Details

Dental Receptionist - job post

Frimley Green Dental Practice
Camberley
£13.00 - £13.50 an hour - Permanent, Part-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £13.00 - £13.50 an hour

Job type

  • Part-time
  • Permanent

Location

Camberley

Benefits

Pulled from the full job description

  • Employee discount

Full job description

An exciting opportunity for someone to join our friendly team at Frimley Green Dental Practice. The ideal candidate would have knowledge and experience within a practice to include reception and administrative duties. The position is part-time.

JOB RESPONSIBILITIES

  • First port of call for patients to greet when they attend their appointment and talk them through the medical questionnaires
  • Excellent communication and organisation skills
  • Booking appointments at the end of a check up or over the phone
  • Phone triage for emergencies in order to book appointments with dentists in emergency slots or organise telephone consultations
  • Post operative phone calls the following day to ensure the patient is well and doesn’t have any questions
  • Full patient care including follow up and monitoring of records
  • Stock control and providing a list of materials for management to order
  • Holiday cover for colleagues

WORK HOURS & BENEFITS

  • Part time (25.5 hours per week) - Mondays, Tuesdays, and Thursdays 08.00-17.30
  • Full support from a stable, helpful & friendly team of staff
  • On-going training available
  • Annual bonus on a scaling system based on number of years working at the practice

QUALIFICATIONS / SKILLS

  • Fully compliant patient centred care
  • Experience with Dentally software is ideal
  • Ability to remain calm and professional under pressure
  • Strong communication skills and organisational skills

We look forward to receiving your application!

Job Types: Part-time, Permanent

Pay: £13.00-£13.50 per hour

Benefits:

  • Employee discount

Experience:

  • Dental/ healthcare receptionist: 1 year (required)

Work Location: In person

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