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    • The role is based across our two sites - within Farnham Centre for Health and at the Lower Bourne (please note - there are limited public transport links to the…
    • Managing patient appointments and scheduling consultations efficiently.
    • Private medical admin: 2 years (required).
    • Willing to help with clinical tasks.
    • Handling telephone and face to face requests for appointments and making the appointments on the computerised appointments system.
    • Pay: £12.71 per hour.
    • The purpose of this role is for all patients to have a coordinator that can help them and follow them through their journey from first contact to continuing…
    • Clinical Receptionist: 2 years (required).
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    • If you're someone who enjoys making a difference every day, we'd love to meet you.
    • This is a hands-on, patient-facing role where you will guide people through their longevity journey, from first contact through to treatment and beyond.
    • Problem Solving: Strong negotiation and conflict-resolution skills, with the ability to think on your feet to retain patients and able to handle difficult…
    • Supporting the smooth day-to-day running of both the clinical and front-of-house areas.
    • Veterinary Receptionist: 2 years (required).
    • What you’ll be doing.
    • We are looking for someone who already understands GP practice processes and can confidently manage referrals, clinical correspondence and other medical…
    • Their clinical and academic experience means that they are perfectly placed to practice within their full scope and also perfectly placed to ensure that they…
    • The role will be a mixture of Reception duties, booking and handing appointments, processing prescriptions, registering patients and associated administrative…
    • Excellent people skills and ability to manage challenging situations.
    • 2 minute walk from Weybridge train station.
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    • To make appointments, bookings and admissions as required.
    • To retrieve medical records and assist the completion of medical/insurance records.

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Medical Secretary
Farnham Dene Medical Practice
Farnham
Part-time
Apply now

Job details

Pay information not provided
Annual leave, Sick pay, Company pension, Transport links, On-site parking
Part-time
Farnham

Full job description

Medical Secretary

Farnham Dene Medical Practice is a two site, GMS training practice, located in the beautiful Georgian market town of Farnham, Surrey with a patient list of approximately 14,700.

We are looking to recruit a Medical Secretary to join our busy, friendly and supportive Practice. The role is based across our two sites - within Farnham Centre for Health and at the Lower Bourne (please note - there are limited public transport links to the Bourne, so the applicant should ideally be able to drive) and is 20-35 hours per week, spread across the week, with the potential for additional hours to cover any team absence.

You will need to be articulate, work well within a busy team and use your initiative. You will also need to be efficient, flexible and professional, with extremely good attention to detail.

Main purpose of post:

To provide secretarial and administrative support to the practice management team, doctors and other clinicians within the practice.

Job Responsibilities:

  • Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required. This includes the typing of letters, reports, and patient referrals in an accurate and quality manner.
  • To open and distribute post.
  • Setting up and booking e-Referrals.
  • To action admin related tasks received into the secretarial team.
  • To forward and action emails received into the practice from patients and other healthcare services.
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
  • To provide cover for members of the secretarial and general admin teams during periods of sickness and annual leave.
  • Filing records.
  • Managing ADHD referral requests from patients
  • Administer Private patient requests including Insurance, Medical Reports, SARS
  • Administration of practice Safeguarding Register

Qualifications:

Essential - Educated to GCSE level or equivalent, functional Mathematics and English

Desirable - GCSE Mathematics and English (C or above)

Experience:

Essential - Experience of administrative duties

Desirable - Experience of working with the general public, experience of working in a healthcare setting

Skills/Competencies:

Essential:

  • Excellent communication skills (written and oral)
  • IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective planning and organisational skills
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving, initiative and analytical skills
  • Accuracy and attention to detail
  • Ability to follow policy and procedure
  • Facilitate effective communication between patients and colleagues
  • Professional when dealing with patients and colleagues
  • Understand patient confidentiality

Desirable:

  • Knowledge of EMIS and Docman

Personal Qualities

Essential:

  • Ability to work under pressure
  • Ability to multi-task
  • Polite and confident
  • Flexible and co-operative
  • Motivated
  • Forward-thinker
  • High levels of integrity and loyalty
  • Discreet and professional
  • Sensitive and empathetic
  • Adaptable to change

Job Type: Part-time

Benefits:

  • Company pension
  • On-site parking
  • Sick pay

Work Location: In person

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