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Medical Receptionist jobs in York YO24

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    • Day-to-day administrative duties include but are not limited to, scanning hospital letters into our inhouse system, processing deductions for patients who have…
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    • Salary Search: Part time Medical Receptionist / 20 - 30 hours per week. salaries in York
    • Monitor appointment schedule to ensure system is running appropriately, reporting any problems to Practice Manager.
    • Expected hours: No less than 20.0 per week.
    • Work closely with clinical and administrative teams to ensure patients progress through their pathways in a timely manner.
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    • To provide consistently exceptional customer care for our patients and to ensure the smooth and efficient running of the front desk area.
    • Using Excel, extract and filter patients from the New Waiters and Follow-Up PTL (Patient Tracking List) to ensure patients selected are in clinical priority and…
    • To ensure all checks are thoroughly made on the EDM/CITO system for notes which have been scanned to establish any information from previous history such as…
    • This is a fantastic opportunity for someone looking to develop their leadership skills while remaining in a customer-focused and patient-facing environment.
    • Customer service: 2 years (preferred).
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    • Direct access to the clinical and management team, so your ideas get heard.
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    • Updating the system for appointments.
    • Assist the clinical team with any administrative duties as required.
    • Training will take place at our modern Canterbury…

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Job Post Details

Administrator - Patient Records Team
Cornlands Road, York YO24 3WX
£12.73 an hour
Part-time, Permanent

Job details

£12.73 an hour
Annual leave, Employee discount, Sick pay, Free parking, Company pension, Company events, On-site parking
Part-time, Permanent
Monday to Friday
Cornlands Road, York YO24 3WX

Full job description

The role of the Administrator in the Patient Records Team provides an efficient and comprehensive patient records support service to our clinicians and external customers.

You will be required to:

Maintain a high standard of administrative skills to meet the needs of the role.

Ensure accurate, efficient problem-solving skills.

Process investigations efficiently and effectively

Treat all aspects of your role with the highest level of confidentiality.

Main duties / responsibilities of the role:

Day-to-day administrative duties include but are not limited to, scanning hospital letters into our inhouse system, processing deductions for patients who have left our practice, registering new patients, dealing with external and internal queries, filing, and retrieving patients' medical notes, opening, distributing, and franking of mail.

Ensure all admin / patients record team duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to deliver the best patient care.

Ensure you understand all aspects of your role and adhere to the teams SOP.

Ensure you meet individual / team KPIs / targets.

Provide cover / overtime for your team during periods of annual leave / sickness.

We are looking for 1 office-based position working 30 hours per week - 6 hours per day over 5 days Monday to Friday.

At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.

Person Specification:

Essential:

  • Ability to work in a fast-paced environment and the ability to meet the demands of your role / KPIs.
  • A high level of accuracy and attention to detail
  • Previous admin experience
  • Good keyboard and Microsoft office skills
  • Good verbal and written communication skills, demonstrating a 'can-do' attitude and positive outlook towards your work.
  • Able to work autonomously and equally well in a team.

Desirable:

  • Understanding of Medical Terminology
  • Previous experience in a primary care setting
  • Experience in an NHS admin role and the use of in-house medical systems in a primary care setting, preferably SystmOne

Job location:

  • Priory Medical Group
  • Cornlands Road
  • Acomb
  • York
  • YO24 3WX

PMG is also committed to equality and diversity and welcomes applications from candidates with disabilities and/ or from Black, Asian and minority ethnic backgrounds

Health. Care. Together.

Pay: £12.73 per hour

Expected hours: No more than 30.0 per week

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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