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Medical Receptionist jobs in York YO24

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    • Provide general assistance to the practice team and project a positive, friendly and professional image to patients and visitors, both in person and over the…
    • View all Old School Medical Practice jobs - York jobs - Care Navigator jobs in York
    • Salary Search: Receptionist/Care Navigator salaries in York
    • Exceptional people skills: patient, kind and unflappable under pressure.
    • Customer-facing hospitality or front desk: 2 years (required).
    • Full time position: 38 flexible hours per week or Part time position: minimum 20 flexible hours per week.
    • Excellent communicators, both written and verbal.
    • We are seeking a new member to join our clinical administration team on either a full or part time basis.
    • Preparing and distributing clinical documentation.
    • As a key member of the administrative team, you'll be responsible for managing patient records, coordinating appointments and providing essential support to…
    • They will be responsible for collecting and processing correspondence from patients, GP’s, medical specialists and the clinical team to ensure all paperwork is…
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    • To provide consistently exceptional customer care for our patients and to ensure the smooth and efficient running of the front desk area.
    • The candidate must be well motivated and flexible.
    • Hourly rate £12.71 - Currently being reviewed.
    • Receive, assist and direct patients in accessing the…
    • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
    • Knowledge of medical terminology is advantageous.
    • We are seeking 1 part time skilled Medical Receptionist Care Navigators to join our healthcare facility in…
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    • Tuesday Week 2 13:00-18:14.
    • Supporting clinical and operational processes to enable the delivery of high‑quality patient care.
    • Monday Week 4 13:00-18:14.
    • Enjoy meeting and dealing with a variety of people.
    • Process purchases through the reception shop.
    • Shifts are covered on a fortnightly basis but there may be…
    • Manage and coordinate patient appointments, including booking, cancelling, rearranging, and monitoring clinics in line with Trust policies and waiting time…
    • Book, cancel and re-arrange scheduled appointments in line with clinical instructions and SOPs, liaising with other members of clinical administration teams…
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    • We are looking for someone who is able to multitask in a busy environment, communicate confidently and compassionately, prioritise their workload, meet…

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Receptionist/Care Navigator
Old School Medical Practice
York YO23 3UA
£13 an hour
Part-time
Apply now

Job details

£13 an hour
Annual leave, Sick pay, Company pension
Part-time
York YO23 3UA

Full job description

Medical Receptionist

Job Summary

Due to a reorganisation of our reception team, we are looking for a friendly, reliable and enthusiastic person to join our team.

The role is for 21 hours per week, working Wednesday, Thursday and Friday.

The successful candidate will play an important role in ensuring the smooth running of the practice, providing a welcoming and professional service to our patients and supporting the wider practice team.

Main Duties and Responsibilities

  • Provide general assistance to the practice team and project a positive, friendly and professional image to patients and visitors, both in person and over the telephone.
  • Welcome, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient and effective manner.
  • Facilitate effective communication between patients, members of the primary healthcare team, secondary care providers and other healthcare agencies.
  • Handle patient enquiries with sensitivity, confidentiality and discretion.
  • Work flexibly as part of the reception team, providing cover for colleagues during periods of annual leave and sickness.

Pay and Benefits

  • Pay: £13.00 per hour.
  • Hours: 21 hours per week.
  • Working days: Wednesday, Thursday and Friday.
  • Annual leave: 5 weeks per year, pro rata.
  • Pension: Automatic enrolment into the NHS Pension Scheme, subject to eligibility.

The Ideal Candidate

We are looking for someone who is approachable, organised, reliable and able to work well as part of a team. Excellent communication skills and a friendly, professional manner are essential.

Experience using SystmOne is desirable but not essential, as full training will be provided for the right candidate.

Flexibility is essential, particularly to provide cover for staff holidays and sickness.

If you enjoy working with people and would like to be part of a friendly and supportive team, we would love to hear from you.

Job Type: Part-time

Pay: £13.00 per hour

Benefits:

  • Company pension
  • Sick pay

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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