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Medical Receptionists jobs in North Lanarkshire

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    • Hours – Part time 24 hours (3 days) including weekends.
    • Salary - £26,500 plus bonus pro rata.
    • For close on twenty years, Optical Express have delivered in…
  • View similar jobs with this employer
    • Hours – Part Time - 16 hours (2 days) including weekends*.
    • For close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and…
    • Our practice offers a full spectrum of treatments, including general and preventive dentistry, cosmetic procedures, orthodontics, and advanced restorative work…
    • Previous experience working in a dental or medical reception environment.
    • Previous experience in a receptionist, front-of-house or customer-facing…
    • The successful candidate will be the first point of contact for visitors and callers, providing exceptional customer service and ensuring the smooth operation…
    • The ideal candidate will have strong receptionist or administration experience, along with outstanding customer service skills and a passion for helping…
    • Greet patients, relatives, and visitors in a friendly and professional manner.
    • Help with non-clinical administrative duties such as filing, photocopying, and…
    • Previous reception or customer-facing experience (dental/medical is a plus).
    • Be part of a growing international dental group.
    • This is a key role within the clinic and requires someone who can work independently, provide excellent customer service and support the smooth day-to-day…
    • Previous experience in a dental receptionist role preferred.
    • Welcoming patients to the practice in a friendly and professional manner.
    • Dental receptionist: 1 year (required).
    • Dental Nurse / Receptionist (Full-Time).
    • Salary: Competitive, dependent on experience and for the right candidate.
  • View similar jobs with this employer
    • Hours – Full-time, 40 Hours.
    • Salary – Competitive, bonus & benefits, full training will be given.
    • Our Patient Advisors are the face of Optical Express as they…
    • Ensure urgent medical needs are dealt with promptly by the appropriate clinician.
    • The Medical Receptionist/Administrator shall form one of the office team and…
    • Previous medical receptionist experience is desirable.
    • We are looking for a motivated individual with good communication, clerical and IT skills who is…
    • Hours:* Part-time – 18 hours per week.
    • Contract:* 1-year fixed-term maternity cover (with probationary period).
    • Total Contracted Hours:* 18 hours per week.

Job Post Details

Patient Advisor - job post

Optical Express
3.1 out of 5 stars
Stirling FK8 1JU
£12.74 an hour - Permanent, Part-time

Job details

Pay

  • £12.74 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Weekend availability

Location

Stirling FK8 1JU

Benefits

Pulled from the full job description

  • Annual leave
  • Employee assistance programme
  • Company pension

Full job description

Job Title – Patient Advisor

Location – Stirling

Hours – Part time 24 hours (3 days) including weekends

Salary - £26,500 plus bonus pro rata

Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK). As an entity, we treat more patients than all other private providers do put together. For close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland.

We are seeking Patient Advisors for our Stirling clinic. This is a pivotal role in our business, with responsibility for delivering an outstanding and well-structured patient journey across our services. The role of a Patient advisor is to act as a support to our clinicians, whilst also carrying operational and commercial responsibilities.

Our Patient Advisors are the patients primary point of contact through all stages of the process from introduction to post operative follow up, they combine exceptional patient care and service delivery standards in line with high-end luxury purchases.

Main Responsibilities

  • Support Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.
  • Deliver warm, professional patient welcomes and manage first impressions.
  • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.
  • Support in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual.
  • Close consultation process and schedule surgery and aftercare.
  • Manage payment, finance and administrative booking requirements.
  • Meet and exceed individual commercial KPIs.

Experience/requirements

  • Previous experience of a patient facing role
  • Excellent communication and interpersonal skills
  • High attention to detail and organisational skills
  • Proficient with use of digital and diagnostic technology
  • Experience within healthcare or high-end retail would be preferred.
  • Strong commercial awareness.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • State of the art, modern working environments
  • 33 days annual leave*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme
  • Access to a range of exclusive offers, discounts and rewards
  • Employee Assistance Programme and Wellbeing Solutions/Support

INDP

Pay: £12.74 per hour

Work Location: In person

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