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Medical Secretaries & Receptionists jobs in Slough SL2

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    • Quickly and accurately assess what a patient needs.
    • Use your judgement to direct queries to the correct person or service.
    • Main duties of the job.
    • 1 year experience working in a receptionist / administrative role (desirable).
    • Ability to multi-task, plan and prioritise work.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • File patient records and correspondence in patient medical records.
    • This is a full-time, permanent role (45 hours per week), Monday to Friday on a shift rota basis from 8 AM to 6 PM.
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Experienced Care Navigator/Receptionist (full or part time)
1 Union Road, Farnham GU9 7PT
Up to £13.41 an hour
Permanent

Job details

Here’s how the job details align with your profile.

Pay

Up to £13.41 an hour

Job type

Permanent

Full job description

Job summary

We are looking for a Care Navigator to join our busy and friendly team in our brand new, state-of-the-art premises. Our modern building offers excellent facilities and a welcoming environment for both staff and patients.

This is a fast-paced, varied, and often high-pressure role that sits at the heart of patient care. As a Care Navigator, you will split your time between face-to-face duties at the front desk and handling telephone enquiries, providing the first point of contact for our patients.

You will need to be able to:

  • Quickly and accurately assess what a patient needs
  • Use your judgement to direct queries to the correct person or service
  • Remain calm and professional in a busy environment
  • Maintain a high level of confidentiality and empathy at all times

Main duties of the job

The role involves managing complex queries, booking and amending appointments, and ensuring the smooth flow of information between patients and the clinical team. You will develop a detailed knowledge of our services, which will be taught during your training and built on during your day-to-day work.

We're seeking someone who is:

  • Empathetic, yet able to make quick, confident decisions
  • A strong communicator with excellent interpersonal skills
  • Well-organised, resilient, and a great team player
  • Comfortable learning new systems and working under pressure

If you're looking for a challenging but rewarding role in a supportive team with excellent working conditions, we'd love to hear from you.

Hours: approx. 25-37 hours per week.

Our care navigators work a mix of early shifts, starting 07:45 or late shift finishing at 18:30. The agreed shift pattern remains the same each week.

Job Type: Permanent

Pay: Up to £13.41 per hour

Ability to commute/relocate:

  • Farnham GU9 7PT: reliably commute or plan to relocate before starting work (required)

Experience:

  • Care Navigator: 1 year (required)

Language:

  • fluent English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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