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    • Hours:* Full-time, Monday to Friday (rota-based shifts).
    • This is a fantastic opportunity to gain a Level 3 Business Administration Apprenticeship while…
    • Answering and directing telephone calls.
    • Welcoming patients and checking them in for appointments Processing patient requests Supporting a variety of…
    • Apprenticeship –* Level 3 Business Administration.
    • Answering and directing telephone calls.
    • Welcoming patients and checking them in for appointments Processing…

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Job Post Details

GP Receptionist - Business Admin Level 3 Apprenticeship - job post

Mayfield Medical Centre
3.0 out of 5 stars
Stockwell SW9 9DL
£15,600 a year - Full-time

Job details

Pay

  • £15,600 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Stockwell SW9 9DL

Full job description

This vacancy is part of the Widening Access Demonstrator (WAD) Programme - no qualifications or experience required!

Location: Stockwell, London
Hours: Full-time, Monday to Friday (rota-based shifts)
Salary: Minimum Wage for an Apprentice

Beckett House Practice is a busy and supportive GP training practice serving around 8,500 patients in Stockwell. We are looking for a friendly, organised and motivated Business Administration Apprentice to join our reception team.

This is a fantastic opportunity to gain a Level 3 Business Administration Apprenticeship while developing valuable administration, customer service and communication skills within an NHS setting.

Main Duties

  • Welcoming and assisting patients by phone, email and in person
  • Booking and managing appointments
  • Supporting patients to access the right services
  • Processing prescriptions, referrals and correspondence
  • Updating patient records accurately
  • Supporting registration and recall processes
  • Working closely with clinical and administrative teams
  • Providing a professional, empathetic and efficient service

What We're Looking For

  • Excellent communication and customer service skills
  • Good organisation and attention to detail
  • Ability to remain calm in a busy environment
  • Positive attitude and willingness to learn
  • Strong team player with a caring approach

Training & Development

You will complete a Level 3 Business Administration Apprenticeship, including protected study time, monthly teaching sessions, regular tutor support and on-the-job training in GP systems, patient services and NHS processes.

Our reception team works a rota system with a mix of early and late shifts Monday to Friday, so flexibility is important.

If you're looking to start a rewarding career within the NHS and gain valuable workplace experience, we'd love to hear from you.

Pay: £15,600.00 per year

Work Location: In person

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