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    • The Care Navigator plays a crucial role in facilitating patient care by providing support and guidance to individuals navigating the healthcare system.
    • We have an exciting role for someone to join our Service Delivery team, based out of our head office in Nottingham City Centre, you’ll be responsible for…
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    • A monthly attendance bonus scheme is also in place.
    • Booking patients in and out of the practice.
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    • Keeping medical records in good order.
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    • To retrieve medical records and assist the completion of medical/insurance records.
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    • Exceptional communications skills, both face to face and over the phone are a must as is ability to remain calm under pressure.
    • Monitor the waiting area and raise any medical concerns immediately.
    • We are looking to recruit a part time Care Navigator (Receptionist) to work over 4 days for…
    • Needs to be fully flexible between the hours of:.
    • 7.30 am – 6.30 pm Monday to Friday.
    • Offer general assistance to the practice team and project a positive and…
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    • In brief, we’re looking for a Clinical Administrator/Co-ordinator who can:
    • Provide a high standard of organisational & administrative support.
    • The post holder will work within the PCN Team, providing coordination, administrative and support to the clinical teams and other members of the PCN.
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    • Support and supervision will be provided for the successful candidate.
    • The post is for 37.5 hours per week, permanent contract.

Job Post Details

Care Navigator/Administrator - job post

Westdale Lane Surgery
20-22 Westdale Lane, Nottingham NG4 3JA
£12.71 an hour - Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time

Location

20-22 Westdale Lane, Nottingham NG4 3JA

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • On-site parking

Full job description

Job Summary
The Care Navigator plays a crucial role in facilitating patient care by providing support and guidance to individuals navigating the healthcare system. This position requires a proactive individual with strong organisational skills and the ability to communicate effectively. The Care Navigator will assist patients in accessing necessary services, ensuring they receive the appropriate care in a timely manner.

Duties

  • Serve as the primary point of contact for patients, addressing inquiries and providing information regarding healthcare services.
  • Assist patients in scheduling appointments and coordinating care with various healthcare providers.
  • Maintain accurate patient records through data entry and clerical tasks, ensuring confidentiality and compliance with regulations.
  • Manage administrative tasks including filing, typing correspondence, and maintaining office supplies.
  • Demonstrate excellent telephone and face to face skills while communicating with patients, families, and healthcare professionals.
  • Collaborate with multidisciplinary teams to enhance patient care pathways and improve service delivery.

Requirements

  • Previous office experience is essential, with a preference for candidates who have administrative experience in a healthcare setting.
  • Proficient computer skills including familiarity with Microsoft Office.
  • Strong organisational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Excellent typing skills for accurate data entry and documentation purposes.
  • Demonstrated clerical experience that showcases your ability to handle administrative duties effectively.
  • A professional but empathetic attitude to ensure positive interactions with patients and colleagues. The ideal candidate will be compassionate, resourceful, and dedicated to improving patient experiences within the healthcare system.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Work Location: In person

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