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Job Post Details

Medical Secretary – Maternity Cover (approximately 11 months), with potential for a permanent role
London Sports Orthopaedics
London EC2N 1HT
•
Hybrid work
£31,000 - £38,000 a year
Fixed term contract, Full-time
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Job details

£31,000 - £38,000 a year
Fixed term contract, Full-time
Monday to Friday
Hybrid work in London EC2N 1HT

Full job description

Hours: Monday to Friday, 9am–5pm
Contract: Approximately 11 months, with the possibility of a permanent role depending on the needs of the practice
Location: Hybrid, based at our Old Broad Street office near Liverpool Street, City of London
Start date: Ideally Monday 14th December 2026. A January 2027 start can be considered.
Interviews: Expected to take place during the week commencing Monday 23rd November 2026.

London Sports Orthopaedics is looking for an experienced Medical Secretary to support our private orthopaedic consultants and help patients from their first enquiry through to treatment and follow-up.

After induction and handover, you’ll normally work two days a week in the office and three days from home. Office days are usually Mondays and Thursdays and may change according to the needs of the practice. You may need to work in the office full-time for the first one to two weeks.

What you’ll do

  • Manage consultants’ diaries and book or amend clinic appointments.
  • Answer patient calls and emails and liaise with consultants, hospitals and insurers.
  • Coordinate surgery bookings with hospital theatre teams and equipment suppliers.
  • Prepare and check clinic letters, theatre correspondence and medical reports, follow up test results and keep patient records up to date in Carebit.
  • Invoice patients and insurers, take payments and resolve billing queries.
  • Provide cover for colleagues and handle patient information accurately and confidentially.

What we’re looking for

  • Previous experience as a medical secretary is essential. Experience in orthopaedics is desirable.
  • Strong organisational skills and attention to detail, with the ability to manage competing priorities.
  • Clear written and verbal communication and a considerate, professional approach to patients.
  • Confidence using Microsoft Office and a good understanding of patient confidentiality and data protection.
  • Five GCSEs at grade 4/C or above, or equivalent, including English and maths.

Experience with private practice billing, insurers or practice management software would be an advantage. We’ll arrange a DBS check for the successful candidate.

Pay: £31,000.00-£38,000.00 per year

Application question(s):

  • Please briefly describe your medical secretary experience, including any work in orthopaedics or private practice.
  • What is your notice period and earliest available start date?

Work Location: Hybrid remote in London EC2N 1HT

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