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    • The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload.
    • Experience: Proven administrative or secretarial experience within a private GP practice or private healthcare clinic is essential.
    • The successful candidate will provide administrative and medical secretarial support to a portfolio of private consultants and their patients.
    • Experience in delivering private services is highly desirable.
    • Discussing services and products with patients and consultants.
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    • Strong knowledge of medical terminology and clinical correspondence formatting.
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    • Update and maintain consultants' holiday and absence records on our patient software.
    • Create, manage and update documents and electronic filing system for the…
    • Medical administrative / medical PA experience (essential).
    • Depending on the level of experience (experience as a medical secretary is preferred), it may take a…
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    • Previous experience in a medical secretary or administrative role.
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    • Medical Secretary: 3 years (required).
    • Optional private medical insurance via BUPA.
    • Annual leave starting at 25 days.
    • Birthday privilege day and Christmas shutdown.
    • EAP with access to counselling.
    • General Enquiries & Logistics: Act as the main point of contact for patients and hospital secretaries.
    • You will learn our systems inside out and handle daily…
    • You will work closely with the Managing Director, Office Manager and Medical Secretaries to support both our consultants and the wider operation of the business…
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    • Previous experience in private healthcare or outpatient clinics.
    • Experience in outpatient, ambulatory care, NHS or private healthcare settings.
    • Medical secretary: 2 years (required).
    • Responding to consultant queries and managing expectations, escalating where needed.
    • Your caring nature will extend across patients and colleagues.
    • Great time management and flexibility.
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Job Post Details

PA to the Deputy Medical Directors and Associate Director - job post

The Shrewsbury and Telford Hospital NHS Trust
3.6 out of 5 stars
Shrewsbury SY3 8XQ
£28,392 - £31,157 a year - Full-time
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Job details

Pay

  • £28,392 - £31,157 a year

Job type

  • Full-time

Location

Shrewsbury SY3 8XQ

Full job description

To act as Personal Assistant to the Deputy Medical Directors and Associate Medical Director, liaising with various levels of personnel within the Medical Directorate and Executive team, as well as corporately with all Trust employees/

The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload. The role involves providing and receiving complex, sensitive or contentious information, requiring tact, diplomacy and persuasive skills.

Acts as a first point of contact for the Deputy Medical Directors, Associate Medical Director, dealing with staff of all levels inside and outside the Trust.

Diary management including resolution of conflicting diary appointments.

Organisation of meetings and all associated administration.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description and Person Specification.
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