Medical Secretary jobs in Bournemouth

Medical Secretary Maternity Cover - Fixed Term 12 Month Contract

Job Summary

We are seeking an enthusiastic and highly organised Medical Secretary to join our busy GP practice. The successful candidate will possess excellent communication and interpersonal skills. You will provide a professional, efficient, and compassionate service to patients, clinicians, and colleagues. You will play a key role in supporting the smooth running of the practice while ensuring the highest standards of patient care and confidentiality.

The successful applicant will be required to work 20 hours a week with the following shift pattern:

Monday 1pm – 5pm

Thursday 8:30am – 12:30pm & 1pm – 5pm

Friday 8.30am – 12:30pm & 1pm – 5pm

Plus, the opportunity to cover absent colleague’s shifts, as and when required.

This post comes with our Occupational Sick Pay scheme and an opportunity to join the NHS Pension Scheme.

Due to the nature of our work you will be required to sign our Confidentiality Code of Practice.

Responsibilities

• Type letters, reports and other documents as required by the partners, Practice manager and other team members
• Liaise with hospital and community departments regarding patient care, appointments, etc, incorporating E-Referrals
• Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate
• Assist with maintaining the referrals database
• Process clinical correspondence received on email, attaching it to the patient record and coding as per the workflow policy and responding accordingly
• Send correspondence, where necessary, as requested either by email, letter or verbally
• The need to be flexible and be prepared to cover leave and sickness
• Action tasks as required
• Maintain address book on computer system
• Monitor progress of 2-week cancer referrals
• Undertake photocopying & laminating as required
• Process Subject Access Requests (SAR)
• Shred confidential information on a regular basis
• Filing
• Any other reasonable administration duties that may be required from time to time
• Comply with all Practice policies and procedures
• General housekeeping (e.g. Medical Secretary)

Join us in making a difference by providing support that enhances patient experiences. We value energetic individuals who thrive on helping others and are committed to delivering outstanding service in a busy medical environment.

Details of how to apply, including our application form and job description, can be found on our website: https://www.swanagemedical.org.uk/pages/Current-Vacancies

Closing date: 22nd November 2026

Pay: From £12.71 per hour

Benefits:

• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Free flu jabs
• Sick pay

Work Location: In person