Medical Secretary jobs in Dorset

Job Summary

We are looking for a professional, organised and experienced Medical Secretary to join our friendly and supportive team.

The successful candidate will provide comprehensive secretarial and administrative support to our GPs and wider clinical team, helping to ensure the smooth and efficient running of the practice. The role requires excellent communication and organisational skills, a high level of accuracy, and the ability to manage competing priorities in a busy healthcare environment.

This role will be for 24 working hours per week, Tuesday – Friday.

Key Responsibilities

• Provide comprehensive secretarial and administrative support to GPs and other clinical staff.
• Type and process referrals to secondary care and other healthcare services, ensuring information is accurate and submitted promptly.
• Manage incoming and outgoing correspondence, emails and telephone enquiries.
• Liaise professionally with patients, hospital departments, consultants, community services and other healthcare professionals.
• Maintain accurate records and update patient information in accordance with practice procedures.
• Handle confidential patient information in line with NHS policies, GDPR and practice confidentiality requirements.
• Monitor outstanding correspondence, referrals and administrative tasks, ensuring deadlines are met.
• Support the wider administrative team with general office duties as required.
• Work collaboratively with colleagues to maintain an efficient, patient-focused service.

Essential Skills and Requirements

• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to prioritise a varied workload.
• High levels of accuracy and attention to detail.
• Good IT skills, including Microsoft Office and email.
• The ability to work independently and as part of a team.
• A professional, approachable and patient-focused manner.
• The ability to maintain strict confidentiality when handling sensitive information.
• A flexible and proactive approach to work.
• Previous experience working within an NHS GP practice or other healthcare setting.
• Experience in a medical secretarial or clinical administration role within a GP Practice.
• Knowledge of NHS referral processes and medical terminology.
• Experience handling clinical correspondence and communicating with secondary care services.

What We Offer

• The opportunity to work within a supportive and friendly GP practice team.
• A varied and rewarding role within the NHS primary care sector.
• Training and development opportunities relevant to the role.
• A welcoming working environment focused on delivering high-quality patient care.
• NHS Pension.
• Free staff parking.

Pay: From £14.00 per hour

Expected hours: 24.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person